Joburg Ombudsman

Joburg Ombudsman Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Joburg Ombudsman, Public & Government Service, 48 Ameshoff Street, Johannesburg.

The Office of the Ombudsman is an independent and impartial institution that investigates service delivery complaints within the City of Johannesburg, while promoting accountability, transparency and good governance.

Hi City of Joburg residents! Please be advised that our telephone lines (including cellular lines) are temporarily unava...
05/08/2026

Hi City of Joburg residents! Please be advised that our telephone lines (including cellular lines) are temporarily unavailable until further notice.

Complainants can still contact us by sending a WhatsApp message to 081 365 0225 or visiting the Braamfontein office.

We sincerely apologise for the inconvenience and appreciate your patience while we work to restore our services ^MM

Did you know that the City of Joburg Ombudsman also investigates complaints related to incorrect billing? Find out more ...
05/08/2026

Did you know that the
City of Joburg Ombudsman also investigates complaints related to incorrect billing? Find out more from our at one of our outreach activations happening today👇. ^AM

📍 We’re in your community today!The ambassadors are out in Region A (Randjespark, Midrand), Region D2 (Pimville Zone 3...
30/07/2026

📍 We’re in your community today!

The ambassadors are out in Region A (Randjespark, Midrand), Region D2 (Pimville Zone 3) and Region E (Sandown, Sandton) from 09h00–13h00.

Visit us for assistance with unresolved municipal complaints, billing disputes and service delivery concerns. We’re here to help bring City services closer to you. 👇🏾^SM

📢 We’re in your community today!The City of Johannesburg Ombudsman is bringing its services closer to residents through ...
29/07/2026

📢 We’re in your community today!

The City of Johannesburg Ombudsman is bringing its services closer to residents through today’s outreach activations.

Visit us from 09h00–13h00 at:
📍 Region A: Emthonjeni Taxi Rank (Ward 79)
📍 Region B: Randburg Civic Centre (Ward 102)

If you’re experiencing unresolved municipal complaints, billing disputes, or service delivery challenges, stop by and let our team assist you.👇🏾^SM

📍 Outreach Activation Today!The City of Johannesburg Ombudsman is bringing its services closer to your community.Visit o...
23/07/2026

📍 Outreach Activation Today!

The City of Johannesburg Ombudsman is bringing its services closer to your community.

Visit our outreach ambassadors today, Thursday, 23 July 2026, from 09h00–13h00 at any of the following locations:

📍 Region A: Randjespark Midrand Regional Office (Ward 93)
📍 Region D: Phiri Hall, 44 Mabalane Street, Phiri, Soweto (Ward 15)
📍 Region D2: 3623/7 Cnr Modjiji & Mohloka Street, Pimville Zone 3 (Ward 125)
📍 Region E: 137 Daisy Street, Sandown, Sandton (Ward 91)

Our team is ready to assist with unresolved municipal complaints, billing disputes, service delivery concerns, and matters involving the City of Johannesburg.👇🏾^SM

📍 We’re in your community today!The City of Johannesburg Ombudsman Outreach Activation is happening today from 09:00–13:...
22/07/2026

📍 We’re in your community today!

The City of Johannesburg Ombudsman Outreach Activation is happening today from 09:00–13:00 at the following locations:

📍 Region A: Busy Corner, Ward 111
📍 Region B: Randburg Civic Centre, Ward 102
📍 Region E: Alexandra Customer Service Centre (Cnr 8th Avenue & Roosevelt Street)

Visit our ambassadors for assistance with unresolved municipal complaints, billing disputes, service delivery concerns, and to learn more about the Ombudsman’s services.👇🏾^SM

📍 The City of Johannesburg Ombudsman is in your community today!Do you have an unresolved municipal complaint, billing d...
21/07/2026

📍 The City of Johannesburg Ombudsman is in your community today!

Do you have an unresolved municipal complaint, billing dispute, or service delivery concern? Visit one of our Outreach Activation points today from 09h00 to 13h00 for free assistance from the Ombudsman ambassadors.

📅 Tuesday, 21 July 2026
🕘 09h00 – 13h00

📍 Visit us at:
• Region C – 1 Christian de Wet, Ward 70
• Region D – 1 Koma Road, Jabulani Civic Centre, Ward 33
• Region E – 137 Daisy Street, Sandown, Sandton, Ward 91
• Region G- Eldorado Park Customer Service Centre, Ward 18

We’re bringing our services closer to you to ensure your voice is heard and your concerns are addressed. 👇🏾^SM

📍 Join us today !The City of Johannesburg Ombudsman ambassadors will be at Peterson Park MPCC, Peterson Road, Norwood (W...
17/07/2026

📍 Join us today !

The City of Johannesburg Ombudsman ambassadors will be at Peterson Park MPCC, Peterson Road, Norwood (Ward 73) , from 09h00–13h00.

Visit us for assistance with unresolved municipal complaints, billing disputes and service delivery concerns.^SM

📍 We’re in your community today!The City of Johannesburg Ombudsman ambassadors are bringing services closer to residents...
16/07/2026

📍 We’re in your community today!

The City of Johannesburg Ombudsman ambassadors are bringing services closer to residents through today’s Outreach Activations across Regions A, C, D2 and E.

Visit us between 09h00 and 13h00 for assistance with unresolved municipal complaints, billing disputes, service delivery concerns and information about the Ombudsman’s services.

Your voice matters. Let us help you find a fair resolution.^SM

📍 We’re in Your Community Today!The City of Johannesburg Ombudsman ambassadors are out in Region B and Region E today, b...
15/07/2026

📍 We’re in Your Community Today!

The City of Johannesburg Ombudsman ambassadors are out in Region B and Region E today, bringing our services closer to residents.

If you’re experiencing unresolved municipal service delivery issues, billing disputes, or complaints involving the City of Johannesburg, visit our outreach activation for assistance.

📅 Wednesday, 15 July 2026
🕘 09:00 – 13:00

📍 Region B
Randburg Civic Centre, Ward 102

📍 Region E
Ullman Recreation Centre, Alma Road, Morningside, Ward 27

Our team is ready to listen, advise, and help you navigate your complaint. ^SM

Address

48 Ameshoff Street
Johannesburg
2001

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 15:00

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