We do this by delivering mail, helping businesses and consumers with parcels, and providing a national retail network that supports local communities and organisations. As the needs of the community have evolved, so have we, with a range of services spanning our stores, online and the MyPost Digital MailBox. We complement our national logistics and retail network with convenient digital products t
o help make everyday life a bit simpler. Our enthusiastic and professional people are helping to build a modern Australia Post. They're dedicated to delivering products and services that Australians want, need and can afford, as well as ensuring that every experience with us is a positive one. We're here to help all Australians by providing:
• innovative and easy-to-use products and services
• friendly service from knowledgeable staff
• consistent on-time delivery
• value for money
• modern and efficient networks
We'll strengthen our people's commitment to these goals by:
• making job satisfaction a priority
• encouraging participation in the success of our business
• recognising excellent service to customers
• rewarding excellent performance
We deliver an important social and economic dividend for all Australians. Australia Post continues to balance its commercial objectives with its community service obligations. We run an efficient organisation and make the best use of our assets. Our commercial success ensures we can reinvest in the communities we serve, and continue to improve the products and services we provide.
