Central Highlands Water

Central Highlands Water Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Central Highlands Water, 7 Learmonth Road, Ballarat.

Every day we deliver water supply and wastewater services to over 189,000 residents across our expansive region, which encompasses 9,275 square kilometres. Central Highlands Water is a regional water corporation providing high quality drinking water, sewerage, trade waste and recycled water services to customers in Ballarat and surrounding towns. Formerly known as the Central Highla

nds Region Water Authority, it is one of 19 state-owned water businesses operating under the guidance of the Victorian Water Act. Providing fully integrated catchment-to-tap-to-catchment water services, we collect, store, filter, disinfect and deliver water, and collect and treat wastewater.

We recently completed the installation of ultraviolet (UV) disinfection facilities at our White Swan Water Treatment Pla...
01/06/2026

We recently completed the installation of ultraviolet (UV) disinfection facilities at our White Swan Water Treatment Plant.

The project represents a $3 million investment in our ongoing commitment to delivering high quality drinking water to our customers. This improvement adds another layer of treatment to our already robust processes and supports our ongoing alignment with Australian Drinking Water Guidelines.

The project included the installation of six ultraviolet reactors capable of treating the plant’s maximum production of 65ML/d.

During National Volunteer Week we were proud to celebrate the incredible volunteers who make a meaningful difference acr...
30/05/2026

During National Volunteer Week we were proud to celebrate the incredible volunteers who make a meaningful difference across our communities, especially those supporting us at Moorabool Park.

Recently, we acknowledged and thanked the dedicated Friends of the Moorabool volunteers whose time, passion and commitment help keep Moorabool Park a thriving and enjoyable place.

Their contribution plays an important role in creating a welcoming and vibrant space for the community to enjoy and visit.

We extend our sincere appreciation to all volunteers for the valuable work they do and for the positive impact they continue to make every day.

Members of our team had the opportunity to connect and collaborate with colleagues and partners from across the water in...
29/05/2026

Members of our team had the opportunity to connect and collaborate with colleagues and partners from across the water industry at Ozwater26 this week.

With over 5,000 water professionals in attendance over 4 days, it was an incredible opportunity to expand knowledge, explore opportunities and have meaningful conversations about all things water.

Highlight topics included digital transformation, circular economy approaches, climate-driven water quality risks and sustainable infrastructure.

We also celebrated two of our recent major projects, which were both named as finalists in the Australian Water Association National Water Awards.

‘Beaufort Reuse for Recreation’ and ‘Operational Change, Customer Impact: Quarterly Billing Implementation’ were recognised alongside the best water projects from across Australia for their innovation, leadership, infrastructure, and for inspiring positive change to drive a sustainable water future.

Community wellbeing and climate change adaptation were central to the Beaufort Reuse for Recreation project, an Infrastr...
28/05/2026

Community wellbeing and climate change adaptation were central to the Beaufort Reuse for Recreation project, an Infrastructure Project Innovation Award finalist at the Australian Water Awards last night.

This integrated water management project is now sustainably reusing water to improve playing surfaces for multiple community recreation, sporting and educational facilities in Beaufort.

After being announced as the Victorian awards winner in 2025, it was exciting to be represented alongside the best projects Australia-wide.

We congratulate all finalists on their outstanding projects, with a special mention to ‘Healthy Coorong, Healthy Basin On-Ground Works – Lake Hawdon North Project’ which was recognised as the overall winner of this award.

National Reconciliation Week's theme of All In encourages all to commit to reconciliation every single day and work coll...
27/05/2026

National Reconciliation Week's theme of All In encourages all to commit to reconciliation every single day and work collectively to advance Aboriginal and Torres Strait Islander peoples’ rights.

Today, our Chair, Angeleen Jenkins alongside Managing Director, Jeff Haydon and members of our Reconciliation Working Group attended the City of Ballarat’s flag raising event at Queen Victoria Square, where they were welcomed by Wadawurrung Elder Uncle Alby with a moving Welcome to Country.

At Central Highlands Water we are proud to offer Ceremonial and NAIDOC Leave, enabling our First Nations team members to participate in cultural events, ceremonies, and significant occasions that are deeply connected to identity and heritage.

Our recent transition to quarterly billing, and the cashflow and household budget management benefits this offers custom...
26/05/2026

Our recent transition to quarterly billing, and the cashflow and household budget management benefits this offers customers, has been recognised at the Australian Water Awards.

“Operational Change, Customer Impact: Quarterly Billing Implementation” has been named as a finalist in the national Customer Experience Award.

Our shift from triannual to quarterly billing followed consultation with over 1,000 local community members and was delivered as part of our customer-first culture.

The winners of the 2026 Australian Water Awards will be announced at Ozwater’26 in Brisbane on Wednesday 27 May 2026.

We congratulate our fellow finalists Melbourne Water, TasWater, North East Water and Urban Utilities (QLD) on their outstanding projects.

We have exciting career opportunities for talented professionals to join our team. Apply today for one of our roles incl...
17/05/2026

We have exciting career opportunities for talented professionals to join our team. Apply today for one of our roles including:

💧 Senior Project Manager – Capital Delivery
💧 Program Manager Officer
💧 Dispatch & Monitoring Officer
💧 Senior Project Manager – Infrastructure, Planning and Delivery

As a leading local employer, we believe in attracting, nurturing, and retaining exceptional talent to drive positive change.

Join our LiveHire Talent Community to apply and receive personalised job opportunities that match your skills and experience.

www.chw.net.au/opportunities

16/05/2026

Support tailored to your needs 🫶

We understand that sometimes paying your water bill can be difficult. If you’re experiencing financial pressure, our team can work with you to find a payment option that suits your circumstances.

From flexible payment plans to payment extensions, support can be tailored to help ease short-term or ongoing pressure.

Confidential support is available. Talk to our team ☎️ 1800 061 514.

This week, Beaufort Primary School students enjoyed a special day out at Ballarat Wildlife Park after their award-winnin...
15/05/2026

This week, Beaufort Primary School students enjoyed a special day out at Ballarat Wildlife Park after their award-winning Echidna took out the Judges Choice Award at the 2026 Ballarat Begonia Festival.

The Water and Native Animals art competition aimed to raise awareness of native animals found across our region while helping students understand the important role water plays in healthy ecosystems

Josh Shuttleworth, Beaufort Primary School Teacher said, “This is a great opportunity for our students to see native animals up close and connect this experience with their classroom learning about protecting and conserving water for all.”

A big thank you to Ballarat Wildlife Park for partnering with us on this wonderful education initiative.

That’s a tap, or should we say a wrap, on our Hydration Station season 💧 From Ballan, Clunes and Maryborough to Woady Ya...
13/05/2026

That’s a tap, or should we say a wrap, on our Hydration Station season 💧

From Ballan, Clunes and Maryborough to Woady Yaloak, we proudly supported 10 local community events, helping attendees Choose Tap.

Across the 2025–26 season, 5,485.5 litres of fresh tap water was enjoyed. Saving the equivalent of 10,971 500ml single-use plastic bottles from our environment.

1,371.38 litres of oil and 7,131.15 kilograms of CO₂ emissions were also avoided, showing how small choices can make a big difference.

Applications for our 2026–27 Hydration Station season open 1–31 July. Visit our website to check eligibility criteria and apply.

Address

7 Learmonth Road
Ballarat, VIC
3355

Opening Hours

Monday 8:15am - 5pm
Tuesday 8:15am - 5pm
Wednesday 8:15am - 5pm
Thursday 8:15am - 5pm
Friday 8:15am - 5pm

Telephone

+611800061514

Website

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