Sunwater

Sunwater Sunwater is a water service provider supplying more than 4500 customers across regional Queensland.

Sunwater is a water solutions and service provider supplying more than 5000 customers across agriculture, urban and industrial sectors. For more than 80 years, Sunwater has delivered available water to over 40 percent of Queensland’s commercial customers through a network of critical infrastructure including 19 dams, 64 weirs, water channels and pumping stations. Contact details

24 hour emergency

:
Phone: 13 15 89

Customer Support:
Phone: 13 15 89
Monday to Friday 8:30am – 4:30pm

Media enquiries:
Phone: +61 7 3120 0047
Email: [email protected]

Sunwater Brisbane office
Level 9/515 Saint Pauls Terrace
Fortitude Valley, Queensland 4006
PO Box 15536, City East, Queensland 4002

Phone: +61 7 3120 0000
Fax: +61 7 3120 0260

View the Sunwater Social Media Disclaimer and Guidelines on our website, here: www.sunwater.com.au/terms-and-conditions

Our interim CEO Dave has hit the road to connect with our customers, government reps and regional staff! 🚗Last Friday, h...
24/06/2026

Our interim CEO Dave has hit the road to connect with our customers, government reps and regional staff! 🚗

Last Friday, he was in Clare touring the Lower Burdekin Groundwater Project with local canegrowers and representatives from the Department of Environment, Tourism and Innovation and the Department of Primary Industries. Part of a coordinated response to rising groundwater, the project aims to support regional agricultural and aquacultural economic development by promoting sustainable off-farm practices and environmental management. 💧

Final call for entries to win great prizes! 🕐The 2026 Sunwater Photo Competition closes 30 June.We’re looking for stunn...
23/06/2026

Final call for entries to win great prizes! 🕐

The 2026 Sunwater Photo Competition closes 30 June.

We’re looking for stunning landscapes, wildlife, weekend adventures, cultural moments and peaceful scenes by the water - captured in landscape.

This is your chance to showcase your perspective and win up to $500!

Submit your best shots today: https://bit.ly/SunwaterPhotoCompetition26

📸 Burdekin Falls Dam - Tammy Wyburg (2024 winner)

22/06/2026

Channel lining season is officially underway, and our regional Queensland crews have hit the ground running. 💧

In the first week of the Burdekin Haughton scheme shutdown, the team delivered an impressive 380 metres of lining on the Dalbeg Main Channel – almost double the usual weekly target of 200 metres.

With that milestone achieved, crews have since mobilised to Clare, where a further 180 metres was completed on the Clare Main Channel last week.

This outstanding result is a testament to the team’s drive, coordination and commitment in the field.

A big thank you to Great Northern Concreting, Olsen Contracting and the Sunwater crew for making it happen. 👏

Looking for something to do on Saturday 4 July? Why not join us and Whitsunday Regional Council for a free, fun-filled m...
21/06/2026

Looking for something to do on Saturday 4 July? Why not join us and Whitsunday Regional Council for a free, fun-filled morning at the Lake Proserpine Open Day? 💧🐟

Featuring live entertainment, food trucks, a free BBQ, community stalls and a range of engaging water safety activities. The kids will love releasing baby barramundi into the lake.

You can also take a free guided tour of Peter Faust Dam – but participants must be 10 or older, and fully enclosed shoes must be worn.

Where: Whitsunday Holiday Park, Station Road, Lake Proserpine
When: 9:00am – 1:00pm, Saturday 4 July 2026
Cost: Free

For more information, please visit bit.ly/LakeProserpineOpenDay

BLUE-GREEN ALGAE UPDATERecent water quality testing at the dams listed below has confirmed that blue-green algae levels ...
19/06/2026

BLUE-GREEN ALGAE UPDATE

Recent water quality testing at the dams listed below has confirmed that blue-green algae levels have returned to within the low (green) hazard range. No visible algae or surface scums have been observed.

💧Bjelke-Petersen Dam
💧Glenyon Dam
💧Teemburra Dam
💧Wuruma Dam

• The water is now considered safe for all recreational users.
• There is no current observed exposure risk to livestock or pets.
• Routine monitoring will continue.

While the risk is currently low, users are encouraged to remain vigilant and avoid contact with water that appears discoloured or has visible scums. For updates and further information, please visit https://bit.ly/Blue-greenAlgae

Young minds, safe futures 💧Last month, Burdekin superstars Chantal and Pippa visited Clare State School’s Under 8s Day t...
18/06/2026

Young minds, safe futures 💧

Last month, Burdekin superstars Chantal and Pippa visited Clare State School’s Under 8s Day to share important safety lessons with students.

Through interactive slime, sand, “hidden dangers” activities and plenty of hands-on engagement, they helped the kids learn about staying safe around Sunwater channels and infrastructure. The event brought together around 120 students from schools across the Burdekin region – a fantastic opportunity to connect with young people and build awareness.

We’re lucky to have such engaged team members who can bring such fun and valuable activities and share these important messages with the community. 👏

Boil Water Alert Lifted - Burdekin Falls Dam Effective immediately 12 June, 3.18pmSunwater advises all residents and v...
12/06/2026

Boil Water Alert Lifted - Burdekin Falls Dam

Effective immediately 12 June, 3.18pm

Sunwater advises all residents and visitors at Burdekin Falls Dam that tap water is safe to consume again. There is no longer a public health concern over the quality of drinking water, and it is now considered safe for all typical uses including drinking, preparation of food and beverages, personal washing, dishwashing, laundry purposes and flushing toilets. Residents should flush out affected water from the pipes where applicable.

More information is available on our website: bit.ly/RecandSafety.
For enquiries, please contact customer support on 13 15 89, Monday – Friday between 8:30am – 4:30pm; or email [email protected].

Interruption to the potable water supply lifted.Sunwater advises all residents and visitors that maintenance works have ...
12/06/2026

Interruption to the potable water supply lifted.

Sunwater advises all residents and visitors that maintenance works have concluded and there is no longer an interruption to the potable water supply at Burdekin Falls Dam.

Sunwater thanks the community for their patience and apologises for any inconvenience.

For enquiries, please contact customer support on 13 15 89, Monday – Friday between 8:30am – 4:30pm; or email [email protected].

🎣What a reel-y great day!Western Downs Carp Busters brought together families, kids and future fishing professionals for...
11/06/2026

🎣What a reel-y great day!

Western Downs Carp Busters brought together families, kids and future fishing professionals for a day of learning and fun – a valuable opportunity to connect, learn and inspire the next generation of responsible fishers.

Chantelle from the Sunwater team spent the day with local families and budding fishing legends. Before the prize giving, the kids jumped into two fun education sessions all about keeping our waterways healthy, safe and thriving.

What they learned:
✅ Size limits for yellow belly & dew fish
🚫 Red claw = pest species (don’t throw it back!)
🪤 No more than 4 yabby traps per person
🎣 Up to 6 rods each (within 50 m)
⚠️ Carp must be humanely dispatched & buried

Powering the 10 km at the 2026 Burdekin Sugar Rush! 🏃The Sugar Rush – run by the awesome volunteers at Burdekin Road Ru...
09/06/2026

Powering the 10 km at the 2026 Burdekin Sugar Rush! 🏃

The Sugar Rush – run by the awesome volunteers at Burdekin Road Runners & Walkers Inc. – is a favourite on the North Queensland running calendar, bringing the community together for the 5 km, 10 km and half marathon events.

We love supporting this annual race and encouraging the Burdekin to stay active. A big shout out to our Sunwater crew who took part:
👟 Aaron Elphinstone and his daughter Paige, who raced the 5 km (with Paige taking the win over Dad!)
👟 Rhianna Hibberd from our Clare depot, who also took part smashing the 5 km.

Congratulations to everyone who ran, walked or volunteered. Look forward to doing it all over again next year!

Address

Green Square North, Level 9, 515 Saint Pauls Terrace
Brisbane, QLD
4006

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+61131589

Website

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