What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Metro Assist

Home
Australia
Campsie, NSW
Metro Assist

Welcome to Metro Assist (formerly Metro Migrant Resource Centre). Metro Assist was established in 1986 as a Migrant Resource Centre.

We have a 38-year history of delivering services to vulnerable individuals, families and communities, providing migrant and refugee settlement assistance, family and early intervention services, financial hardship support, tenant advocacy and broader community development. Our service area includes Canterbury-Bankstown, Inner West, Burwood, Canada Bay and Strathfield Local Government Areas (LGA) w

ith some services extending to support people across a broader area. A key strength of our organisation is specialist knowledge of the experiences and needs of culturally and linguistically diverse communities and we are committed to promoting diversity and social inclusion through our services and collaborations with a range of partners. Our Vision
A just society that respects diversity and enables everyone to reach their full potential. Mission
To empower individuals, families, and communities of diverse backgrounds through professional person-centred services

Financial Assistance
Helping vulnerable people to address their financial problems, manage their money responsibly, and provide financial aid to those in need. Services include Financial Counselling, No Interest Free Loans (NILS), Energy Accounts Payment Assistance (EAPA)

Family Support
Supporting your family by fostering your children's well-being by enhancing parenting skills and strengthening connections within the family and the wider community.

*Join the Parenting Information Circle* https://www.facebook.com/groups/parentinginformationcircle/

Settlement Services
Supporting newly arrived migrants, refugees and humanitarian entrants to achieve a smooth and successful settlement experience. Employment Services
Metro Assist’s SkillME program supports migrants and refugees with overseas skills and qualifications in finding meaningful employment. Dress for Work program provides quality clothing and job-readiness training for boys and men who have experienced setbacks, helping them to regain control of their lives. Parents Next supports parents with young children to help prepare them for the workforce through job readiness training and employment services. Tenancy Advice and Advocacy
Providing free telephone advice, and assistance to private and public housing tenants in the Canterbury-Bankstown Council, Georges River Council, Bayside Council and Sutherland Shire areas.

05/06/2026

Australia's refugee program can be traced back more than 170 years. This year marks the 40th anniversary of Refugee Week here, celebrated under the theme, "A Million Stories".

To recognise and celebrate the valuable contributions refugees have made to Australian society, Metro Assist is leading a Refugee Week event in collaboration with several local service providers, including the Canterbury-Bankstown Multicultural Interagency, City of Canterbury Bankstown, and Refugee Week.

We warmly invite you to join us for this free community event featuring vibrant storytelling, cultural performances, an an art workshop.

Bring your friends and family along as we come together to celebrate the stories, cultures, and contributions that enrich our community.

When: Monday 15 June, 9:30am to 1:00pm
Where: Bankstown Arts Centre, 5 Olympic Parade, Bankstown NSW 2200

Registration is essential, so be sure to secure your place today! Register here: https://forms.office.com/r/KPMi0VmKVS

28/05/2026

Reconciliation Week is a reminder that reconciliation is shaped by our daily actions and shared commitment to creating meaningful change alongside Aboriginal and Torres Strait Islander peoples.

This year’s theme, "All In", calls on all Australians to actively contribute towards reconciliation every day, recognising that lasting progress is only possible when we each play a role in moving forward together.

As an organisation working alongside diverse communities, we recognise that reconciliation belongs to all Australians, regardless of where we were born, where we have come from, or how long we have called this country home. With that comes a collective responsibility to actively contribute to a more just, inclusive, and respectful future.

Our commitment to this shared journey includes continuing to listen and learn about the histories, cultures, and contributions of Aboriginal and Torres Strait Islander peoples, while standing in solidarity with First Nations voices and leadership. We also remain committed to helping foster greater understanding around truth, justice, and equity within the communities we serve.

Metro Assist acknowledge and pay our respect to Aboriginal and Torres Strait Islander Elders past, present, and emerging, and stand alongside Aboriginal and Torres Strait Islander colleagues, clients, and communities as we continue the ongoing work of reconciliation together.

20/05/2026

Starting a new life in Australia can seem daunting, with so much to navigate from finding work, school, health services, or connecting with your new community. However, you don’t have to navigate this big life change alone. The Metro Assist Settlement Services team is here to support you every step of the way.

We provide personalised, practical support for a wide range of needs, including:

- Everyday Support and Essential Services: Help accessing health services, schools, housing, and government agencies.

- English and Skills Development: Build confidence in English and understand Australian workplaces and culture.

- Employment Support: Guidance with resumes, job applications, and finding meaningful work.

- Financial and Legal Guidance: Support with budgeting, cost of living, and referrals for legal matters.

- Community Connection and Belonging: Connect with local activities, groups, and events to feel part of your community.

No matter where you are in your settlement journey, our team is here to listen, guide, and support you. You do not need a referral to access our Settlement Services. If you are new to Australia and need support, you can reach out to us directly at (02) 9789 3744 or [email protected]

19/05/2026

For Youth Week 2026, Metro Assist hosted our 5th annual Future Pathways Expo in collaboration with the City of Canterbury Bankstown Council.

We welcomed over 300 young people from schools across the Canterbury Bankstown LGA to connect with universities, training providers, employers and community services to explore their future pathways and opportunities. It was amazing to see so many students and youth engaging with exhibitors, asking questions, building confidence and taking steps toward their future goals.

We were also honoured to have Mayor Bilal El-Hayek - City of Canterbury Bankstown attend and support the event, highlighting the importance of investing in young people and their futures.

18/05/2026

"The program was very enjoyable, interactive, and well-structured, as the 2-day sessions had different topics and a lot of engaging physical activities for parents and children. We learned about the importance of healthy eating, exercise, sleep, and screen time."

Last week, Metro Assist & CABL’s community team partnered with our local Healthy Happy Schools - Sydney Local Health District’s team of superstars to host Move & Learn 4 Fun at PCYC Marrickville.

Kindly funded by the Inner West Council, our teams brought the energy for our interactive and engaging sessions. This featured group activities around food, lifestyle and sport, with the parent/child dodgeball session bringing some healthy competition!

The day was centred around connection, learning, and, most importantly, enjoying time together. Following each session, participants gathered to enjoy delicious food at the on site café, rounding out two fun-filled days for the whole family.

Stay tuned for our July school holiday sessions!

14/05/2026

“I was previously fearful about attending court, but today’s visit helped me feel much more comfortable. I realised the experience was not as intimidating as I had imagined. Thank you to the Metro Assist team for making me feel supported and for guided experience.”

On 4 May, eligible Metro Assist SETS clients made a visit to the Bankstown Courthouse. Our team met with the staff before the proceedings for a short information session, which provided an overview of the types of cases heard at the court, the roles of staff present during hearings, and the rules and expectations to follow during the visit.

The group then split into two groups to attend separate court hearings, then came together for a Q&A session facilitated by the staff. This gave participants the opportunity to ask questions and further develop their understanding about the court system.

12/05/2026

Are you a newly arrived migrant or refugee that has been in Australia for 5 years or less? If you struggling with your bills, lease, or the cost of living, we are here to listen and support you.

Metro Assist is hosting a Bills Assist Day on Friday, 22 May from 10am to 1pm at the Bankstown Library, offering comprehensive support for people experiencing financial challenges.

The service providers attending include Service NSW, Sydney Water, the Australian Taxation Office, and Centrelink. They can assist with a range of issues, including help with forms and applications, Energy Accounts Payment Assistance (EAPA) for electricity and gas bills, No Interest Loan Schemes (NILS), and access to legal or financial support.

To register, please contact Asif Gunash at 0466 673 271 or Suha Al-Haddad at 0406 671 612 or [email protected]

11/05/2026

In partnership with the Burwood Council, Metro Assist will be offering Tuning in to Teens to local families from term 3.

This 6-week evidence-based parenting program is designed to help you build a stronger emotional connection with your teenager. It will equip you with the practical skills to support them in managing their own emotions and navigating difficult social situations. Building emotional intelligence will help you and your teen resolve conflict and improve wellbeing.

Available for the Burwood local area, this program is perfect for parents needing advice on how to guide their teenagers through the challenges of adolescence.

For more information or to register your interest, please contact Vicky Lim-Howe, Community Development at Metro Assist via [email protected] or 0434 423 757.

07/05/2026

Canterbury-Bankstown came alive on Wednesday 29 April as we hosted our very first Community Connect Day at the Bryan Brown Theatre & Paul Keating Park. With more than 250 attendees and 30+ service providers and local organisations involved, the day was filled with connection, energy, and a strong sense of belonging.

Highlights from the day included:

- A meaningful smoking ceremony to open the event

- Insightful presentations from Metro Assist, TAFE NSW, the City of Canterbury Bankstown Council, STARTTS, and Multicultural NSW

- A vibrant clients bazaar showcasing the talents, culture, and entrepreneurial spirit of new arrivals

- Activities for children including chess, LEGO, face painting and henna for mums

- High-energy Zumba sessions and cultural performances celebrating the diversity of the community

Proudly led by Metro Assist, with the support of TAFE NSW and the Canterbury-Bankstown Council, the day reflected a shared commitment to walk alongside newcomers, create opportunities and an inclusive community where diversity is valued and celebrated.

This is just the beginning, with Community Connect Day set to become an annual event that continues to build connection, inclusion, and shared futures.

Thank you to everyone who attended, contributed, and helped make the day so meaningful!

06/05/2026

Join us for a free Mongolian Community Consultation Day designed just for you! Meet the team at Metro Assist, TAFE NSW and DCJ, share your voice and learn about services for yourself and your family.

When: Thursday, 14 May 2026, 10am – 12pm
Where: The Connection – Meeting Space, 30 Shoreline Drive, Rhodes NSW 2138

Free child minding is provided, along with a free lunch for all attendees and a lucky draw with prizes available on the day.

Scan the QR code on the flyer or link below to register!
https://forms.office.com/r/qr9HA8FadZ

Address

Lvl 2 59-63 Evaline Street
Campsie, NSW
2194

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61297893744

Website

http://www.metroassist.org.au/

Alerts

Be the first to know and let us send you an email when Metro Assist posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your organization to be the top-listed Government Service in Campsie?