Northern Territory Consumer Affairs

08/09/2026

⛽ Save money every time you fill up with MyFuel NT

Fuel prices in the Northern Territory can change fast - but now you don’t have to guess where the cheapest bowser is.

The MyFuel NT web app gives you real-time fuel prices across the Territory, helping you compare stations near you and find the best deal before you drive. 📍💰

From 2:30 PM every afternoon, it also shows you the prices for the next morning at 6:00 AM.

✔ Live, up-to-date fuel prices
✔ Search by location or map view
✔ Find the cheapest fuel nearby in seconds
✔ Free to use on any device - no downloads needed

It’s all about transparency, competition, and putting money back in motorists’ pockets.

Before you fill up, check MyFuel NT and make sure you’re not paying more than you need to.

👉 https://myfuelnt.nt.gov.au/

07/09/2026

How many Territorians have experienced poor service, received a faulty product, or been charged for something that wasn't delivered as promised - and simply walked away?

Under the Australian Consumer Law, you have rights when purchasing goods and services. Accepting poor quality products or inadequate service can lead to businesses believing that these standards are acceptable.

If something doesn't seem right, ask questions, raise your concerns and seek a resolution. Whether it's a repair, replacement, refund or having a service completed properly, understanding your consumer rights can help you advocate for yourself and encourage better outcomes for everyone.

Don't get into the habit of accepting less than what you're entitled to. Knowing your rights and using them, when necessary, helps create a fairer marketplace for all Territorians.

07/09/2026

03/09/2026

⛽ Is the fuel price or availability shown on MyFuel NT different from what you find at the service station?

Let the service station operator know first. If the issue isn’t resolved, you can report it while you’re still at the outlet:

• Open MyFuel NT.
• Search for and select the service station.
• Select ‘Report an Issue’.
• Enter the details and attach supporting evidence, such as a clear photo of the receipt, showing the outlet details, or the price board or pump display.
• Add your contact details and submit the report.

Reports help NT Consumer Affairs check that the fuel prices and availability displayed on MyFuel NT are accurate.

02/09/2026

Before you sign a condition report, take the time to read it carefully and inspect the property yourself. Make sure any existing damage, marks or maintenance issues are accurately recorded.

It's also a good idea to take clear, dated photos of every room, including walls, floors, appliances and outdoor areas. These photos can help if there's a disagreement about the condition of the property when you move out.

A few extra minutes at the start of your tenancy could save you time, stress and money later on.

Learn more about renting in the Northern Territory here:https://consumeraffairs.nt.gov.au/_resources/documents/for-consumers/residential-tenancies/guide-to-renting-in-the-nt.pdf

02/09/2026

Three simple steps can help you avoid scams: STOP. CHECK. PROTECT.

🛑 STOP.

Always take a moment before giving your money or personal information to anyone.

Scammers often create a sense of urgency to pressure you into acting quickly. Don’t rush. Hang up, delete suspicious messages, take time to think about unexpected requests, and don’t let anyone pressure you into immediate action. If something feels wrong, trust your instincts.

🔎 CHECK.

Make sure the person or organisation you’re dealing with is real.

Scammers can pretend to be businesses, government agencies and other organisations you know and trust. Contact the organisation yourself using details from its official website or app. Research offers or investment opportunities through trusted sources, and if you’re unsure, get a second opinion from someone you trust.

🛡️ PROTECT.

Act quickly if something feels wrong.

If you think you’ve lost money or shared financial information, contact your bank immediately. Change passwords and security details that may have been compromised and monitor your accounts for unusual activity.

Report scams to Scamwatch: https://www.scamwatch.gov.au/report-a-scam

If you need help recovering from a scam, IDCARE can provide support: https://www.idcare.org/

And if the experience is affecting you emotionally, support is available through Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

01/09/2026

Are your kids spending time near a portable pool this summer?

Take the time to read the ACCC's Swimming pools guide. tips, it only takes a few minutes and it could save a child’s life.

https://www.productsafety.gov.au/consumers/play-and-exercise-safely/use-sport-exercise-and-play-equipment-safely/swimming-pools-portable-and-inflatable-guide

25/08/2026

💳 Card surcharges are on the way out

Tired of getting to the checkout only to find an extra fee for paying by card?

From 1 October 2026, Visa and Mastercard credit and debit card networks in Australia have opted to impose ‘no surcharge’ rules for businesses accepting those payment methods.

The changes mean the price you see will be the price you actually pay, without an extra card surcharge appearing at the checkout.

The rules are set and enforced by the card networks.

Australians currently pay around $1.6 billion each year in card surcharges, so the change could make a real difference to everyday purchases.

Businesses will also benefit from changes designed to reduce card payment costs and make fees more transparent.

Until the new rules take effect, existing card surcharge rules continue to apply.

Learn more about the changes here: https://www.accc.gov.au/consumers/pricing/card-surcharges

25/08/2026

274,000 Australians were scammed last year.

And those are just the cases we know about.

They weren’t careless people.
They weren’t unusual people.
They were simply people who became victims of scammers.

If you receive a call or message from someone pressuring or rushing you, stop and check before sending money or sharing your personal details.

Learn more about scams here: https://consumeraffairs.nt.gov.au/for-consumers/scams