SPIKE Connections - NDIS Coordinators in Tasmania

03/07/2026

We're so happy the sun is back ☀️

It's a beautiful day and it's matching the energy in our office!

We've been working hard to create an easy to read guide breaking down all the recent NDIS funding changes. We want to make sure these updates are as clear and simple as possible.

Keep an eye on your inbox or letterbox! We'll be sending this document out to all participants via email or letter within the next week 📬

25/06/2026

🎉 Huge congratulations to Gemma 🎉

We are thrilled to share that another of our support coordinators, Gemma, has been nominated for Support Coordinator of the Year at the Tasmanian Disability Awards. This is the second year in a row that Gemma has been recognised for her outstanding work, which is a fantastic achievement.

Since joining SPIKE in April 2024, Gemma has shown an ability to build genuine rapport and work seamlessly with participants from all backgrounds. She is an easy, natural communicator who brings everyone together and we are so grateful to have her as part of our team and for her efforts to be recognised externally in this manner.

Gemma, we are so proud of you and the positive impact you make every single day 🧡

23/06/2026

You might be getting sick of these posts but we sure aren't 😍

SPIKE Connections as a whole have been nominated for Support Coordinator of the Year!

To be recognised as a whole team is truly amazing, and we are incredibly thankful for the nomination.

Thank you to everyone who supports us on this journey 🧡

21/06/2026

A huge congratulations to Jamie 🎊

We are thrilled to share that Jamie has been nominated for Support Coordinator of the Year!

Jamie made a bold career switch and joined the SPIKE team in May 2025. Bringing over 13 years of experience in people facing roles, he hit the ground running to support both our Aged Care and NDIS clients. Since day one, he has been dedicated to helping NDIS participants navigate and conquer any challenge.

His down to earth approach, open and honest communication, and his ability to engage with everyone, no matter their background, is truly an asset.

Jamie, even though we know you hate the spotlight, this nomination is so deserved. We thank you for your empathy and for making a real difference to our participants every single day.

We are so proud of you ✨️

19/06/2026

Exciting news! 🎊🎆

SPIKE Connections are so proud to announce that Luke has been nominated for Support Coordinator of the Year for the Tasmanian Disability Awards 2026!

Luke started his journey at SPIKE in October 2024 in what was supposed to be 2 days a week to learn the ropes. Very quickly, with a constant stream of referrals, Luke was promoted to full time support coordinator and he has proved time and again how valuable he is to our team.

Luke has found a passion for supporting kids and young adults, and to say he makes an impact is an understatement. He is so dedicated and compassionate, that we always have referrals asking for him specifically.

From the team at SPIKE, thank you Luke for the heart and energy you bring everyday, and for holding down the fort when things go crazy. We appreciate you and everything you do 🧡

13/04/2026

🚨 We’re Hiring!🚨 Join our Support Coordination team in Launceston & Northern Tas.

Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated and compassionate Support Coordinator to join our team!

✨ About the Role:
As a Support Coordinator, you’ll work closely with NDIS participants to help them navigate their plans, connect with service providers, and achieve their personal goals.

💼 Key Responsibilities:
• Assist participants in understanding and implementing their plans
• Connect individuals with the right supports and services
• Build strong relationships with participants, families, and providers
• Monitor progress and adjust supports as needed, report writing, review preparation.

🌱 What We’re Looking For:
• Strong communication and organisational skills
• WWVP (NDIS Endorsed) Card, Current Police check, Drivers License & access to reliable vehicle w/insurance.
• Experience in disability, community services and NDIS knowledge & experience essential.
• Immediate capacity to take on participants with varying support requirements.

💙 Why Join Us?
• Supportive and inclusive team environment
• Flexible Work environment, Home & Office Based.
• Meaningful work that creates real impact every day

📩 Apply Now!
If you sound like a match, please send your resume & cover letter to [email protected]

12/02/2026

🏅 Good Luck to Our Future Champions! 🏅

We are beyond proud to be sponsoring the Under 7 Boys at the South Launceston Little Athletics Centre as they head into week 1 of Championships this Saturday! 🏃‍♂️💨

These young athletes have been putting in the work all season, learning new skills, chasing PB's, and most importantly having fun and keeping active with a great community.

The whole team at SPIKE Connections are cheering for you. Whether you’re standing on the podium or smashing a personal best, we’re already proud of what you’ve achieved this season and the growth and comradeship you have shown all season.

Go get ‘em! 👟✨

05/01/2026

NDIS After-Hours Crisis Support: What to know 🌙
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🧩 What is AHCRS? The After Hours Crisis Referral Service (AHCRS) is a "behind the scenes" safety net. You do not contact them directly. Instead, hospital or emergency staff use this service to arrange urgent disability support if your usual care has failed.
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If you are in a crisis due to a breakdown in supports:
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Step 1: Contact Emergency Services Call 000 or contact your local hospital or mental health service. They are available 24/7 and are your first point of contact.
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Step 2: Identify yourself to staff to help staff access the AHCRS for you, tell them clearly:
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“I am an NDIS participant, my supports have broken down and I am not safe without them"
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📌 Important Reminders
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🚨 Emergencies: For life-threatening situations, always call 000.
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📅 Non-urgent issues: For plan questions or enquiries contact your Support Coordinator or the NDIS (1800 800 110) during business hours.
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The National Disability Insurance Scheme (NDIS) After Hours Crisis Referral Service (AHCRS) is delivered by Marathon Health in partnership with the NDIA.

21/12/2025

🎄 We’re staying put this Christmas! 🎄

We understand that your needs may not be taking a holiday, so our team will be continuing their important work throughout the festive season!

We won't be taking a long summer shutdown. Instead, we’ll only be putting our feet up on the official Public Holidays:

✨ Thursday, Dec 25 (Closed) ✨ Friday, Dec 26 (Closed) ✨ Thursday, Jan 1 (Closed)

📩 Peace of mind: Even on the days we are closed, our admin email listed below will remain closely monitored for any urgent matters: [email protected]

❤️ To all our participants, families, and providers: We wish you a safe, happy, and relaxing holiday season. However you choose to celebrate, we hope it is filled with joy and connection.

Thank you for letting us be part of your journey this year. We look forward to supporting you through the holidays and into a wonderful New Year! 🥂

Got a question about your holiday supports? Send us a message or give your Support Coordinator a call! 📞

02/12/2025

💙 Celebrating Strength and Inclusion on IDPWD! 🌏

Today marks the International Day of People with Disability (IDPWD). For us, this day is incredibly important, it's a powerful moment to pause and celebrate the resilience, diversity, and incredible contributions of people with disabilities right across our community and the globe.

We are so proud to partner with incredible individuals and families, supporting journeys of self-determination every single day. We are particularly proud to support the valuable work of the Tasmanian Amputee Society

Let's use this IDPWD to commit to breaking down barriers, building bridges, and fostering a community where everyone can participate fully and equally.

This year's global theme is Fostering disability inclusive societies for advancing social progress. We encourage you to explore the theme and resources at:

https://www.idpwd.com.au/about/about-idpwd/