04/09/2026
The right support starts with the right team.
Participants tell us the thing that matters most is consistency: Support Workers who know your routine, your preferences and your goals, and who turn up reliably week to week.
Matching a team is a process, not a one-off decision. Your local Just Better Care office takes the time to understand your needs, your preferences and how you like to communicate before matching you with qualified, compassionate Support Workers. In our 2025 customer survey, 93 per cent of customers said they were happy with their matched Support Worker.
See how it works: https://www.justbettercare.com/news-events/build-your-disability-support-team