For any urgent enquiries please contact our 24-hour support team on 1800 105 105. If you require a translator or interpreter, you can contact us on 9209 0147. We will always endeavour to answer your queries and concerns in a timely manner. Social media policy:
We're proud to be part of a community that’s passionate about transport. We welcome all questions, commentary and constructive feedback on
our social media channels. To ensure we provide our users with a safe and positive online environment, we do not tolerate:
- bullying, personal attacks or defamatory comments
- fraudulent, deceptive or misleading content
- aggressive, threatening or offensive content
- content inciting violence
- indecent language
- prejudicial or bigoted language around race, culture, gender, religion, sexuality or ability
- trolling or deliberate disruption of discussion
- self-promotion, commercial posts, spam or advertising
- personal data being shared
Any post or comment that doesn’t follow these guidelines will be removed. Serious or repeated violations may result in an individual being permanently banned from our channels. Please note that filters have been set up to automatically hide comments containing specific words deemed inappropriate. Management of our social media channels is entirely at our discretion. Thank you for committing to respectful behaviour and conversations. We look forward to seeing you online.
