360 Support Coordination

25/08/2026

📍 Why does local knowledge matter in NDIS support?

When it comes to NDIS support, one size doesn’t fit everyone — and every community is different.

Having someone who understands the local area can make it easier to find the right services, build connections and navigate available supports. 💚

Local knowledge can mean:

🤝 Knowing local providers and services
📍 Understanding community resources
🔗 Connecting people with the right supports
💬 Knowing local pathways and networks
❤️ Providing support that feels personal and relevant

At 360 Support Coordination, we’re proud to support participants across Melbourne, Bendigo and Albury–Wodonga.

Local knowledge. Local connections. Better outcomes.

21/08/2026

What does “capacity building” actually look like in everyday life?

It can be much simpler than you might think.

Capacity building happens through the everyday moments that help build confidence, skills and independence. 💚

📞 Making a phone call
📅 Attending an appointment
🤝 Communicating with providers
📋 Understanding your NDIS plan
🌟 Building everyday skills and confidence

These small steps can make a big difference — helping people have more choice, control and confidence in their own lives.

Because capacity building isn’t about doing everything for someone.

It’s about supporting people to do more for themselves, in their own way and at their own pace.

At 360 Support Coordination, we’re here to support you every step of the way.

18/08/2026

🧩 Behaviour is communication. Understanding the “why” changes everything.

When someone is experiencing behaviours of concern, looking only at the behaviour may not tell the whole story.

Our Behaviour Support Practitioners look beyond the behaviour to understand the person, their needs, their environment and what may be contributing to the situation.

Our approach focuses on:

🔹 Understanding triggers and underlying needs
🔹 Functional behaviour assessment
🔹 Personalised Behaviour Support Plans
🔹 Practical strategies for families and support teams
🔹 Training and collaboration with support networks
🔹 Promoting dignity, choice, independence and quality of life

Because effective Behaviour Support isn’t simply about changing behaviour.

It’s about understanding the person and creating the right conditions for positive change. 💚

📩 Referrals are welcome, including standalone Behaviour Support referrals.

17/08/2026

🧭 A Support Coordinator isn’t your boss. They’re your navigator.

Your NDIS journey should be led by you — your goals, your choices and what matters most to you.

A Support Coordinator is there to help you:
✨ Understand your plan
✨ Explore your options
✨ Connect with the right supports
✨ Make informed decisions
✨ Build confidence and independence

We don’t take the wheel. We help you navigate the road ahead. 💚

Because great support starts with choice, control and your voice.

📞 Need help navigating your NDIS supports? Get in touch with 360 Support Coordination.

30/03/2026

Monday 30th March 2026

We're hiring two support coordinators (Immediate start)- both in Melbourne.

One position for Western Region (western Melbourne suburbs), one for Southeast Region (southeast Melbourne suburbs).

What we're looking for:

People who actually know what quality support coordination looks like. Not someone who needs a script for every situation. Coordinators who can think independently, handle complex participants, and care about real outcomes - not just compliance paperwork.

What we offer:

Fully remote work - No office, no commute, work from wherever makes sense. We don't track 9-5 hours, we track outcomes. If you do great work in 25 hours, that's the week.

Technology that actually helps - We're not just a service provider. We build systems and use automation to make coordinator work easier, not harder. Your time should go to participants, not admin busywork.

Sustainable caseloads - We track coordinator capacity properly. We're not here to burn you out.

Real leadership support - Proper structure, accessible leadership, and clear pathways if you want to move into leadership positions.

Service diversity - We offer Level 2, Level 3, PRC, and BSP. If you want to develop skills across different areas, there's room to move.

Flexibility on employment - Casual, part-time, or full-time - we'll make it work for the right person.

If you have your own caseload - bring them across. We can build more hours for you if you want them.

We've grown from 50 participants to 300, and we're building toward 2,000. But we're doing it properly - with systems that work and coordinators who don't burn out.

We're hiring because someone's leaving the organization, so there's real work to step into.

We work ethically. Quality matters here. If you're interested or know someone who might be, send resume to [email protected]

Looking for people who want to do this work well.

16/03/2026

Monday 17th March 2026

The NDIA just announced a $45 million Quality Supports Program to inform future pricing and market approaches.

Three support types. Different consultation approaches:

Therapy: 27 providers

SIL: 44 providers

Support Coordination: 3 providers

I've been thinking about what this means for how we define and measure "quality" in NDIS—and whether pilot design at this scale can actually capture the diversity of the sector.

I wrote a longer piece examining the methodology questions this raises and what it might mean for future pricing reforms.

Curious to hear from other coordinators and providers: How do you think about representative pilot design when findings will inform sector-wide policy?

LinkedIn Article -

Tuesday 17th March 2026 The NDIA recently announced the Quality Supports Program—a $45 million initiative designed to evaluate quality service provision and inform future pricing reforms across three NDIS support categories. The program includes: Therapy pilot: 27 registered providers across Austr...

07/03/2026

Saturday 7th March 2026

Who's a woman who's made an impact on my career?
Two.
My mum and my wife.
My mum:
When I told my family I wanted to go to Australia to study, there was hesitation. Concern. The usual questions about why I'd leave a stable job.
My mum was the one who said: "He will go. He will surely go."
She stood up to my dad, my brother, everyone. Made it possible for me to take that leap.
Without that moment, I wouldn't be here.
My wife:
I came to Australia from a software engineering background. Had a good job in India. Then landed here and started from zero. With an education loan hanging over my head.
My wife worked so I could pay off that loan. I'm not ashamed to say it - her savings cleared my education debt.
We struggled - A lot and still struggling a lot. We still work incredibly hard and will keep working. We both work in community service.
Our eldest was born during COVID. She was alone through most of it. And six months later, she went back to work because we had a mortgage to pay.
She did that while I was trying to start this business.
Right now, I work long hours. Weekends. Late nights.
She understands. She supports it. She carries more than her share so I can do this.
I am where I am today because of these two women.
One gave me permission to dream.
The other gave me the foundation to build.
Happy International Women's Day to every woman who's stood behind someone, stood up for someone, or stood alone so someone else could move forward.
You're the reason any of this works.

- Rakesh K.

04/02/2026

The NDIS doesn't have to feel overwhelming or impersonal. At 360 Support Coordination, we believe it should feel like a true partnership. 🤝

We’ve stripped back the complexity to focus on what matters most to participants and their families. Our approach is built on three simple promises:

💙 Person-Centred: We listen first. Your goals define the journey. ✅ Practical: We cut the jargon and focus on action.
🌟 Real: We are here for tangible outcomes and lived experience.

Swipe through the images below to see how we work differently. 👉

Are you ready for a support team that’s truly in your corner? Let's connect.

VISIT: 360sc.com.au

28/01/2026

There’s a lot of confusion around Support Coordination, and many people make decisions based on things they’ve heard — not on how Support Coordination actually works.

We often hear questions like:
• “Is Support Coordination only for people with complex needs?”
• “Do Support Coordinators make decisions for you?”
• “If I have an LAC, do I still need Support Coordination?”

These are common myths — and they can stop people from getting the support they’re entitled to.

20/01/2026

Choosing a Support Coordinator isn’t just another NDIS decision — it can shape your entire journey.

The right Support Coordinator helps you understand your plan, connect with the right supports, solve problems early, and work towards real outcomes — not just services.

In our latest blog, we explain why choosing the right Support Coordinator matters more than you think, what can go wrong when the choice isn’t right, and what to look for before deciding.

👉 Read the full blog here: https://360sc.com.au/why-choosing-the-right-support-coordinator-matters-more-than-you-think/

When you receive your NDIS plan, it can feel like a huge relief — finally, support is approved.But very quickly, many participants and families realise