ONCALL

Delivering exceptional end-to-end disability, child, youth and family services across Australia.

ONCALL is proud to be an Award winning, DHS Registered Community Service Organisation providing support 24/7 throughout Melbourne. ONCALL comprises of a team of expert professionals with extensive industry knowledge and experience in a broad range of community care and support services. This ensures our clients’ needs are clearly understood and accommodated regardless of associated complexities. O

NCALL consists of a number of highly functioning business units lead by expert managers with extensive professional experience in the Disability, Welfare & Workforce Solutions sectors. Our business units consist of the following:
- Disability Casual Staff Services
- Welfare Casual Staff Services
- LifeChoices (Individual Support Packages - ISP)
- LifeStyles (Accommodation Services including Complex Support)
- Learning and Development (Training)
- Advanced information technology & Customised reporting
- After Hours Contact Management Services
- Professional & Executive Locum Services
- Case Management Locum Services
- Casual Staff Bank Management Services

01/09/2026

A look inside our Sensory Lounge, a disability and sensory space returning to the 2026 Melbourne Royal Show 🧡

The Show is a lot: bright lights, big crowds, loud noise. That’s why we’ve built a dedicated space for a genuine rest and reset.

Inside, you’ll find the Glow Room for gentle sensory play with light and colour, the Low-Stim Room for a quiet spot to unwind away from the crowds, and the Rec Room for movement, play and connection.
Whether you need five minutes of calm or a full recharge, our Sensory Lounge is here for it.

Come find us in the Victoria Pavilion at the 2026 Royal Melbourne Show.

19/08/2026

Have you heard the news?? The ONCALL Sensory Lounge is back at this year’s Royal Melbourne Show! Melbourne Royal Show 🧡🎢🎠

From September 24 to October 4, we’re back to bring you peace of mind with dedicated spaces for carers and people living with disabilities. Open daily from 9am - 9pm.

Located in the Victoria Pavilion (Port Phillip Room), just near Gate 1, a calming place for comfort and care awaits.

Three thoughtfully crafted spaces: The Quiet Room, The Rec Room and The Glow Room. Take a moment to relax and reset with our highly trained team on hand to support you, plus a private area for medications and special feeding requirements.

Keep an eye out for more as we get closer to the Show!

See you there! 🧡🎡

27/07/2026

Christmas in July at ONCALL | SACARE! 🎄

A little festive cheer in the middle of winter, with Christmas treats, big smiles and a special visit from Santa.

For Karl, it’s all about enjoying the moments that bring people together and make the season feel extra special.

Wishing our community a very merry Christmas in July! 🧡

22/07/2026

Welcome to Wantirna, place to feel at home, supported to live your way🏡🧡

Our Wantirna Supported Independent Living home has been designed to provide a comfortable, welcoming space where participants can feel at home, build confidence and live life their way.

With modern living spaces, a supportive environment and personalised care tailored to individual needs, Wantirna is a place where people can create routines, achieve goals and enjoy everyday moments.

Discover a home built around choice, connection and independence.

Interested in learning more about our Wantirna accommodation? Get in touch with our friendly team today to explore how ONCALL can support you or your loved one.

📩 [email protected]
📞 1300 147 583

20/07/2026

Puppy love at its finest 🐾🧡

Brenton had the best afternoon soaking up cuddles, smiles and plenty of love from Bessie. Moments like these remind us that it’s often the simplest connections that make the biggest difference.

This is what it’s all about! Creating meaningful moments, sharing joy, and celebrating the little things that brighten someone’s day. 🐶✨

15/07/2026

Throwing it back to a wholesome night filled with good food and even better company 🍽️✨

Makenna and Larissa got creative in the kitchen and cooked up a delicious dinner for everyone to enjoy. Moments like these are all about connection, laughter, and sharing something special together!

Here’s to more memories, great conversations, and a little bit of cooking magic! 🧡

10/07/2026

The NDIS has changed. Here’s what you need to know. 👆

From 1 July, NDIS price limits increased following wage changes, meaning some supports may cost more, and providers are updating service agreements to match.

It’s a lot to take in, but you don’t have to navigate it alone. Whether you’re looking for SIL, SDA, in-home supports, or just want help understanding your funding, having the right provider and support coordinator by your side makes all the difference.

- Review your new service agreement
- Ask questions before you sign
- Make sure your plan is working as hard as it can for you

We’re here to help. 🧡

Contact us today via the number on the last slide!

07/07/2026

Supported Independent Living in Burpengary East.

This modern home has been thoughtfully built to support you from day one. Combining accessibility, comfort and quality care in one space.

• 1:3 support
• Spacious open-plan living, dining & kitchen
• Large accessible bathroom with low-step shower
• Covered alfresco area and private backyard
• Onsite overnight assistance
• SIL Provider: ONCALL Group Australia

To learn more or arrange a visit, contact our intake team at [email protected].

24/06/2026

Big smiles all round on today’s outing with Steven! 😄

Getting out, enjoying some fresh air, and making the most of a great day in the community. It’s days like these that make it all worthwhile. 🧡

17/06/2026

Things nobody tells you about the NDIS 👇

You should have a say in who supports you. You’re allowed to push back when a decision doesn’t feel right. And your plan isn’t set in stone, if your needs change, you can request a review at any time.

The NDIS can feel overwhelming to navigate, but knowing your rights makes all the difference.

As registered NDIS providers, ONCALL | SACARE are held to national quality and safety standards, because you deserve support that actually works for you, not just support that exists. 🧡

📞 ONCALL: 1300 147 583 | oncall.com.au

📞 SACARE: 1800 086 883 | sacare.com.au

Address

Level 2/660 Canterbury Road, Surrey Hills
Melbourne, VIC
3127

Telephone

+61398962468

Website

http://www.oncall.com.au/

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