09/06/2026
Our staff come to work every day because they genuinely care about this community.
They’re the people answering your calls, processing your applications, maintaining your parks, and responding to your requests - and after hours, many of them are your neighbours, fellow parents at the school gate, and familiar faces at the local shops.
Like everyone, they have good days and hard days. And like everyone, they deserve to be treated with kindness and respect - whether that’s at our customer service counter, planting a tree on your verge, or when you bump into them while walking your dog.
We know that dealing with the local council isn’t always straightforward, and we understand that frustrations arise. If something isn’t right, we want to hear about it - and our team will always do their best to help.
We may not always get it right, but we’re always doing our best.
What we ask in return is simple: a little patience, and the same basic courtesy you’d extend to anyone doing their job.
Together, we make this a better place to live. That starts with how we treat each other. 💙