This page is managed and moderated by the NSW Environment Protection Authority. You’ll find us online during business hours (9am – 5pm, Monday to Friday). We’ll do our best to respond to you within 2 business days, however we may take longer during busy periods. We appreciate your patience. Many household products are potentially harmful, including cleaning products, paints, pool chemicals, garden
products and hobby chemicals. Leftover or unwanted materials like these, referred to as ‘household problem wastes’, require special treatment and processing and cannot be placed in your bins. NSW householders can now safely dispose of household problem wastes, free of charge, via two convenient collection systems:
1. Household Chemical CleanOut
Household Chemical CleanOut is a mobile collection service for the safe disposal of a range of household chemical products, including household cleaners, pool and hobby chemicals and pesticides. CleanOut events are held at various locations in NSW on specified dates throughout the year.
2. Community Recycling Centres
Community Recycling Centres are permanent drop-off facilities, open year round, for the safe disposal of selected common household problem wastes such as paint, gas bottles, fire extinguishers, motor and cooking oils, car and household batteries, fluorescent tubes and globes, and smoke detectors. Many of the materials collected can be recycled if they undergo special treatment and processing. For more information, please visit www.cleanout.com.au
COMMUNITY GUIDELINES
The NSW Household Problem Waste page expects that comments you post here and to our promotional posts are relevant and respectful to the community. The NSW EPA may contribute to the conversation, but this is not a customer service channel. To ensure your personal customer enquiries can be responded to please contact Enviroline 131 555 or visit www.epa.nsw.gov.au for more information. Please note that due to the restraints of privacy, this page and our promotional posts are not intended as a customer service or complaints channel. By using or accessing this page and or interacting with our promotional posts you agree to comply with Facebook's terms and conditions and our terms included below. The views, ideas and opinions expressed on this page do not necessarily reflect the opinions or policy of the NSW EPA and as such we are not liable for the accuracy of information posted here. The following rules are intended to provide you with a quality experience when interacting with our page and promotional posts. In order to ensure that this remains a space that the community can benefit from and feel comfortable in, the NSW EPA may choose to remove comments that are not appropriate for this forum and our promotional posts, and may block users of this page who do not respect the rights of the rest of the community to participate in open discussion in a safe environment. Members expect a place that is respectful, reliable, relevant and safe. We may hide or delete posts that moderators consider to be:
• Abusive, offensive or unlawful: Harassment, bullying or provoking other community members, swearing, derogatory language and expression of views that are racist, sexist, homophobic, predatory or sexually explicit are not acceptable. Posts we deem to be potentially defamatory or that violate privacy laws will be removed.
• Political in nature: While we welcome the discussion of policies and initiatives, it is not the place to discuss political parties and personalities.
• Misleading information or misinformation: Information that is false, unfounded or misleading, whether intentional or not, will be removed.
• An infringement of intellectual property rights: Respect and acknowledge original creators when sharing content.
• Promotional: We do not accept advertisements, requests to endorse commercial products or services or soliciting donations.
• Spam or harmful: Copied and pasted, duplicated or off-topic posts will be removed. We do not tolerate posts containing links to harmful or suspicious websites or applications.
• Personal details: As this is a public page, we will remove any posts that contain private information or personal details, such as email addresses or phone numbers.
• A violation of Facebook’s terms and conditions. If you breach these guidelines, we may block your account. To create meaningful and valuable discussion, please stay on topic when commenting on posts to the page. The NSW EPA is bound by the Information Privacy Principles (IPPs) under the Privacy Act 1988 with respect to collection, use and disclosure of personal information, and as such we will only record your e-mail address and personal information if you supply it to us, either by sending a message or completing and submitting a form.
