NDIS Quality and Safeguards Commission

08/06/2026

Not sure where to turn if something isn’t right with your NDIS supports or services?

The NDIS Commission helps address safety and quality issues like:

• Unsafe care
• Missing services
• Inappropriate provider or worker conduct

▶️ Watch our short video to learn more

👉 Not sure if we’re the right place? Start here:
https://bit.ly/what-nqsc-can-help-with

Our quick self‑assessment questions can then guide you on what to do next – including whether to make a complaint with us or seek help elsewhere.

05/06/2026

From 1 July 2026, mandatory registration requirements will apply to NDIS digital platform providers.

👉 Click through the images below for information on next steps

🔗 Visit our Reform Hub for tailored guidance depending on your current registration status: bit.ly/nqsc-reform-hub

04/06/2026

The NDIS is changing, and so are quality and safety requirements for providers and workers.

Subscribe to NDIS Commission news for free monthly updates to help you:

✅ keep participants safe
✅ stay across your quality and safety obligations
✅ access training and guidance

👉 Sign up here: https://bit.ly/4l6afA0

03/06/2026

Mandatory registration for NDIS Supported Independent Living (SIL) providers comes into effect from 1 July 2026.

These changes do not impact participant plans.

👇Swipe below for details specific to SIL participants.

If a participant’s current SIL provider is not planning to register, they will need to find a new provider who is registered to deliver these supports.

They can call the NDIA on 1800 800 110 for support if they have questions about what to do.

01/06/2026

The NDIS, the NDIA and the NDIS Commission are closely connected – but they're not the same thing.

Each has different roles and responsibilities.

👉 Swipe through to see how each one fits into the NDIS
🔗 Learn more: https://bit.ly/4msTXBV

29/05/2026

From 1 July 2026, Supported Independent Living (SIL) providers will need to be registered to deliver these supports through the NDIS.

Visit the NDIS Commission Reform Hub for tailored guidance and next steps depending on your current registration status: bit.ly/nqsc-reform-hub

28/05/2026

A concern may appear resolved during a support session – but follow-up action can still be critical.

Providers and support workers operate in everyday settings where participants’ care needs can change quickly. Under the NDIS Code of Conduct, providers must act promptly when concerns may impact the quality and safety of supports.

Support workers also play an important role in recognising early risks and escalating concerns in line with established workplace processes.

▶️ Watch the full video to learn more:
https://bit.ly/NDISCodeActOnConcerns

🗨️ How do you know when a situation needs more attention?

25/05/2026

Lifestyle factors can have a major impact on the health and wellbeing of people with disability.

Poor nutrition, lack of exercise, smoking, stress and isolation can affect both physical and mental health.

▶️ Watch this short video to see how practical changes can help participants build healthier habits aligned with their health and wellbeing goals.

🔗 Download the full practice alert for further guidance here: https://bit.ly/3RP5AbZ

22/05/2026

Looking after your own wellbeing is an important part of supporting others.

Carers play a valuable role, and having access to services like counselling can make a positive difference.

Carer Gateway offers free counselling options that can be accessed in a way that suits you.

👇 Learn more in the post below.

If you feel stressed, sad or frustrated, it may help to speak with a counsellor to discuss your situation. They can provide strategies to help you work through your emotions. Carer Gateway provides free counselling to carers. There are three types of counselling options available:

21/05/2026

Are you worried about the safety or quality of your NDIS supports or services?

Most providers work hard to deliver good quality services, but we know that sometimes there are problems. It’s always okay to speak up when things aren't right.

We encourage you to speak with your provider first. If you don’t feel safe doing this, or if the problem continues, you can contact the NDIS Commission. You can also ask someone you trust to help you make a complaint.

Every concern matters. Even if it doesn’t lead to direct action, it helps us build a clearer picture of risks across the sector.

🔗 Visit our website for further guidance on reporting issues and concerns: https://bit.ly/nqsc-report-concerns