While Westport supports open dialogue, you agree to adhere to the following on our social media profiles:
- Agree with the Terms and Conditions of the social media platform, which grants certain rights to that service.
- Aim to be fair, truthful, and accurate.
- Be respectful of other people's reputations.
- Be respectful when pointing out someone else's error or misinterpretation.
- Do not s
pam others - it makes it hard to have a real conversation.
- Participate with the intention of adding value to, or benefitting from the experience of using Westport services. If it helps you and other Westport customers to navigate the service; if it helps Westport employees or partners do their jobs and solve problems; if it contributes directly or indirectly to improving Westport's services; if it builds a sense of community, then your participation is considered to be adding value.
- Remember that social updates and comments from Westport are written by real people and you should refrain from abusive or threatening language.
- Take issue with the opinion, not the person.
- You grant Westport and its affiliates the right to use and post content in any way and in any media without any legal or monetary obligation to the author. Do not:
- Include personal or sensitive information such as your home address, phone number in your post or comment. If you need to send us personal information, please do so by using the secure contact form on our website.
- Post inaccurate, misleading, or inappropriate statements about Westport, its services or people.
- Use copyrighted material without the owner's permission.
- Use Westport's online properties for self-promotion or commercial gain.
- Use language containing expletives or hate speech.
- Write anything racist, discriminatory, offensive, abusive, threatening, harassing, false, misleading, defamatory, or unlawful.
- Westport has the right to remove any post seen as breaking the House Rules, as well as the right to report or block any user from which we receive a pattern of rule-breaking activity. Posting
Posts on Westport's social media do not necessarily reflect the opinions of the Westport, nor does Westport confirm their accuracy. Comment moderation
All Westport online properties are monitored during normal business hours, 9am to 5pm Monday to Friday. We do not monitor our accounts 24 hours per day or respond to each individual user. We will join the conversation where reasonable and practicable. Our team reads all public online commentary, and any recurring themes or helpful feedback are passed onto the relevant Westport business area. Feedback and complaints
Westport social media channels are informal. If you have any feedback or complaints, please submit a contact form: https://westport.wa.gov.au/contact/
Alternatively, you can contact us at 1800 875 000 or [email protected]
Following
If you follow us on an online platform, we will not necessarily follow you back. Being followed by Westport does not imply endorsement of any kind. Content sharing
All online content produced by Westport is owned by Westport and protected by copyright. You are welcome to share the content on our page but we request that you credit Westport as the source by including our official social media handle for the platform you are sharing on and do not change the sense or misrepresent Westport. Changes to this Statement
Westport will occasionally update the House Rules statement to reflect company and customer feedback. Westport encourages you to periodically review this statement.
