NSW Office of the Children's Guardian

NSW Office of the Children's Guardian The NSW Office of the Children's Guardian is dedicated to helping organisations be child safe We appreciate your patience.

The Office of the Children’s Guardian is a NSW Government independent statutory authority that works to improve the protection of children in NSW by helping organisations, employers and individuals understand the meaning, importance and benefits of being child-safe. When using this page, you agree to comply with the Social Media Community Guidelines. This page is managed and moderated by the Offic

e of the Children's Guardian. You’ll find us online during business hours (9am – 5pm, Monday to Friday). While we’re here to help you find the information you need, we’re unable to provide information or advice tailored to your situation. We’ll do our best to respond to you within 3 business days, however we may take longer during busy periods. As a public service agency, we’re apolitical and unable to respond to political commentary. Read our community Guidelines at ocg.nsw.gov.au/about-us/policies-and-procedures/social-media-guidelines

These guidelines were updated in May 2026.

It's National Child Protection Week. This year's theme, Every Conversation Matters: Shifting Conversation to Action, rem...
06/09/2026

It's National Child Protection Week.

This year's theme, Every Conversation Matters: Shifting Conversation to Action, reminds us that keeping children and young people safe is everyone's responsibility. Join the conversation this week and think about what action you can take, big or small, to help children thrive.

Find out how you can be involved at https://www.napcan.org.au/ncpw-2/

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the C...
01/09/2026

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the Child Safe Scheme (CSS).
This change strengthens safeguards for children in private healthcare settings by:

• introducing oversight of reportable allegations
• supporting consistent child-safe practices across sectors
• ensuring employers respond appropriately to concerns about staff conduct towards children

Any health facility that is classed as a private health facility under the Private Health Facilities Act 2007 and provides services to children in any capacity is subject to these changes. That is, any health facility that is required to be licensed by NSW Health under the Private Health Facilities Act 2007.

To learn more, visit: https://ocg.nsw.gov.au/organisations/private-health-facilities

Looking to upskill in September? Here’s what’s coming up for our online training:• Developing a Child Safe Code of Condu...
30/08/2026

Looking to upskill in September? Here’s what’s coming up for our online training:

• Developing a Child Safe Code of Conduct - 16 & 28 September
• Introduction to Child Safe Standards - 7 & 18 September
• Child Safe Recruitment and the WWCC - 17 & 29 September
• SAFE Series Protective-behaviours Program - 15, 24 & 28 September
• Developing a Child Safe Risk Management Plan - 10 & 21 September
• Child Safe Reporting Obligations - 3 & 24 September
• Developing a Child Safe Code of Conduct - 16 & 28 September

We’re adding online training all the time, so please visit www.ocg.nsw.gov.au/events to see the latest opportunities.

At your next staff meeting, ask your team this: “Is there any safety rule we have that feels outdated, clunky, or hard t...
25/08/2026

At your next staff meeting, ask your team this:
“Is there any safety rule we have that feels outdated, clunky, or hard to follow when things get busy?”
Getting these crucial insights straight from staff and volunteers on the ground is one of the easiest ways to spot risks and make continuous improvements to the way you protect children and young people.

Who knows best whether a space feels safe, comfortable and welcoming? The very people who use it every day!Under Child S...
23/08/2026

Who knows best whether a space feels safe, comfortable and welcoming? The very people who use it every day!

Under Child Safe Standards 2 and 8, consulting with children and young people about their views is essential. If you’re not sure what to ask them, try these prompts:

Children under 12:
“If you were showing a new friend around our space, where are the places you feel happiest and most comfortable hanging out?”
“Are there any corners or spots that feel a bit dark or tricky to see?”
“Is there anywhere that feels like a red light?”
“If something ever feels confusing or uncomfortable while you’re here, who is the easiest person to talk to and where would you go to find them?”
“If you could change one thing about our setup to make this room feel safer, brighter or more fun, what would you add or move?”

Young people 12 – 18
“When we chat, run programs or share updates online, what digital spaces – like group chats, apps, DMs etc – feel safe to you?”
“When it comes to spaces like change rooms or spaces for study, what are your thoughts on finding the right balance between giving you privacy and keeping the area safe and open?”
“Without naming anyone, what are some things you think adults miss when it comes to how young people actually use online platforms or hangout in physical spaces?”
“If a student or staff member crossed a line (either online or in person) do you feel like you and your friends know an easy, confidential way to speak up without feeling awkward or ignored?”

When you run programs in a physical space, it’s easy to miss blind spots over time. The next time you walk through your ...
18/08/2026

When you run programs in a physical space, it’s easy to miss blind spots over time.

The next time you walk through your facility, walk through from the perspective of a child or young person.

Look at areas where visibility is completely blocked.

Can you adjust furniture keep doors unlatched with clear viewing areas, or reposition staff desks to create natural, comfortable lines of sight?

Are you planning a youth camp, or trip away? Logistics is always a challenge, but safety planning shouldn’t be.When it c...
16/08/2026

Are you planning a youth camp, or trip away? Logistics is always a challenge, but safety planning shouldn’t be.

When it comes to organising a camp or other trip away, between managing permissions, transport, and dietary requirements, trying to mitigate child safety risks, the whole thing can feel overwhelming.

But high-risk settings away from regular routines are exactly where natural lines of sight drop and vulnerabilities increase. Perpetrators rely on the chaotic nature of travel to isolate a child.

Fortunately, you can take control of travel risks before the bus even leaves the parking lot by having clear behavioural expectations in your Code of Conduct, and a mandatory risk management plan that considers all the risks and sets out strategies for each. Here's what good practice can look like:

Ditch the one-on-one transit
Ensure transport policies strictly prohibit a single adult driving a single child unsupervised, unless it’s an absolute emergency or pre-approved by parents.

Cabin and room allocation
Set clear, transparent guidelines in your risk management plan for cabin supervision. Unless additional needs exist for a child or young person, situations and procedures should always involve two staff members. Remember that parents and close relatives volunteering at their children’s overnight camp require a verified Working with Children Check.

Brief the children first
Before setting off, give the group a quick, casual rundown of the safety rules. Let them know exactly which areas are off-limits and who they can turn to if they feel uncomfortable, are worried about something or have a complaint.

A proactive risk plan isn't about taking the fun out of the trip; it’s about building a framework that lets staff supervise confidently and allows children to focus on having a great experience.

Can you spot the online oversharing risks we’ve planted in this image? Educators are the frontline champions of child sa...
12/08/2026

Can you spot the online oversharing risks we’ve planted in this image?

Educators are the frontline champions of child safety so are nicely positioned to help families spot these hidden risks. By sharing real-world examples, you can empower parents and young people in your care to look at their own personal photos through a trained, safety-first lens.

Thank you to the educators who work tirelessly to keep our children safe through smart, practical digital habits every day.

Share this challenge with your colleagues to see how eagle-eyed they are!

Keeping children and young people safe online is a key part of Child Safe Standard 8, but digital risks are constantly e...
09/08/2026

Keeping children and young people safe online is a key part of Child Safe Standard 8, but digital risks are constantly evolving.

To stay ahead, organisations should regularly review their social media, online safety and privacy policies, update risk assessments, and provide ongoing staff training.

Even small details can create privacy risks. A full name, daily routine or home address visible in a photo can reveal more information than intended when shared online.

Strong policies are essential, but so is culture. Sharing tips with colleagues, discussing emerging digital trends, and talking with children and young people about online safety helps turn policies into everyday practice.

Keeping children safe online doesn't have to be overwhelming. It's about combining strong policies, regular training and simple daily habits to create safer digital environments for everyone.

What's your favourite tip or resource for building digital safety in your organisation?

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the C...
07/08/2026

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the Child Safe Scheme (CSS).
To help you and your team prepare and understand your obligations, we’re hosting free webinars:

1. 'Introduction to the Child Safe and Reportable Conduct Schemes'
When: 25 Aug at 10am OR 14 September at 12pm

This webinar will include:
• an overview of the Child Safe Scheme and Reportable Conduct Scheme
• information on what you need to do to prepare for 1 October
• resources and support to begin implementation

2. 'Reporting obligations and investigation expectations'
When: 1 September at 10am

This webinar will include:
• information on the Reportable Conduct Scheme
• information on your responsibilities as a manager/leader
• resources and support to begin implementation

To register for these free webinars, please visit: https://ocg.nsw.gov.au/organisations/private-health-facilities

Address

Surry Hills, NSW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61282193600

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