CASS Care

CASS Care Multicultural & Non-profit Community Services Provider These partners include departments, councils, MPs’ offices, and other NGOs.

As a not-for-profit multicultural social services provider, CASS has earned widespread recognition for its extensive array of social and welfare services. Each week, CASS reaches out to over 7,000 families from a variety of East Asian backgrounds in Metropolitan Sydney, Wollongong, and Melbourne. The services provided by CASS are comprehensive, encompassing home ageing, residential aged care, disa

bility services, vocational training, settlement and health services, childcare, and much more. In an effort to cultivate an inclusive multicultural community online, CASS has a dedicated Promotions Team that diligently manages 17 accounts across 9 social media platforms and maintains 7 websites, with close to 40,000 active followers overall. These platforms, which include Facebook, LinkedIn, WhatsApp, YouTube, and WeChat, provide updates in multiple languages, such as English, Cantonese, Mandarin, Vietnamese, Korean, and Indonesian, catering to the linguistic diversity of the community. The daily updates provided by CASS cover a wide range of topics, including the latest sessions, seminars, expos, and projects that CASS organises independently or in collaboration with various business partners. In addition to this, CASS also actively promotes key campaigns of its partners and shares news information that aligns with the community’s interests. This proactive and diverse social media presence has been warmly received by the community, further solidifying CASS’s role as an indispensable resource for multicultural communities. The success of CASS’s social media strategy is a testament to its commitment to fostering a sense of belonging and inclusivity among the diverse communities it serves.

Ms Marjorie Davidson, a nurse of 60 years, noticed that patients were left with their food tray, with little attention p...
01/06/2026

Ms Marjorie Davidson, a nurse of 60 years, noticed that patients were left with their food tray, with little attention paid to their wellbeing, during a recent visit to a loved one in hospital. With nurses facing increasing pressure, she feels that some of the heart and personal connection in hospital care may have been lost along the way.

Remember when hospital care was all about patient comfort, and nurses actually had the time to sit, chat, and help you with your meals? 🏥❤️

After nearly six decades in scrubs, retired nurse Marjorie Davidson feels modern hospital care may have lost some of its heart due to mounting pressures.

Marjorie started her career back in 1959—an era of reusable (and often blunt!) needles, the tail end of the devastating polio epidemic, and a time when "everyone was very kind and respectful to the staff."

While she praises the incredible medical advancements that save lives today, she deeply feels for modern nurses facing a surge in workplace aggression. "I would be by myself in emergency and there would never be disrespect," she remembers.

How do you think hospital care has changed since the 50s and 60s?

Full story: https://www.thesenior.com.au/story/9250486/

We received tons of enquiries from our Family Day Care Educators Wanted post, and have decided to hold a free online inf...
01/06/2026

We received tons of enquiries from our Family Day Care Educators Wanted post, and have decided to hold a free online information session for those who aspire to become educators!

💬Language: English
📅Date: 11 June 2026
🕙Time: 10:00am – 11:00am

Topics:
✅Understanding Family Day Care
✅How to become a Family Day Care Educator
✅Premises requirements
✅Qualifications needed
✅Potential income

👉Drop down your background and interests before joining so we can better understand you: https://forms.cloud.microsoft/r/Ya5x7kkmnz

Please refer to the poster for enquiry details.

CASS Melbourne | Aged Care Services Information Stand at Box Hill Hongkongers MarketIf you or your loved ones are consid...
31/05/2026

CASS Melbourne | Aged Care Services Information Stand at Box Hill Hongkongers Market

If you or your loved ones are considering applying for government-funded Aged Care Services, or if you’d like to learn more about home ageing and support options for older adults, you’re warmly welcome to visit our booth! 💙

📅Date: Saturday, 6 June 2026
🕙Time: 10:00 AM – 4:00 PM
📍 Location: Box Hill Town Hall (1022 Whitehorse Rd, Box Hill VIC 3128)

💬 We’ll Be There to Help Answer:
✅ What are Aged Care Services?
✅ What are the eligibility requirements and application process for the services?
✅ Free assistance with aged care service applications



Please refer to the poster for more details. We look forward to seeing you there! 😊

CASS Melbourne | Free Consultation at Knox Library on My Aged Care ApplicationsOur Melbourne team is partnering with the...
31/05/2026

CASS Melbourne | Free Consultation at Knox Library on My Aged Care Applications

Our Melbourne team is partnering with the Knox Library – Ngarrgoo (Your Library) to help community members better understand and access the My Aged Care system through a series of consultation sessions.
No booking required. Simply drop in at our consultation desk, where friendly professionals will provide one-on-one guidance and answer your questions face-to-face about My Aged Care.

What we offer:
✅One-on-one explanation of the My Aged Care application process
✅Overview of application timeframes and key considerations
✅Help interpreting government correspondence
✅Personalised recommendations based on individual needs
✅Answers to a wide range of home ageing questions

💬Languages: English, Mandarin, Cantonese
📍 Location: Knox Library – Ngarrgoo (425 Burwood Hwy, Westfield Knox - Above Rebel Sport, Wantirna South VIC 3152)
📅Dates (all Fridays): June 19 | July 17 | August 14 | September 11 | October 9 | November 6 | December 4
🕙Time: 10:00 AM – 1:00 PM (Schedule may vary on the day)

For more information, please contact 📞 Ms Lam: 0437 956 639



We look forward to supporting you and your loved ones 💙

Henry’s Story  #1: Becoming a Volunteer by AccidentYoung people can benefit from getting involved in community affairs a...
29/05/2026

Henry’s Story #1: Becoming a Volunteer by Accident

Young people can benefit from getting involved in community affairs and understanding the needs of the community. These valuable experiences can help them with their careers. Mr. Henry Pan has always been interested in children’s education. He shares his story about becoming a volunteer by accident in his younger days.

It was 8 December 1979. Henry’s wife was invited by a family friend to attend a forum discussion. He had to stay home to look after their 3-year-old daughter. However, Henry was worried that the little girl might miss her mom. Seeing that it was not a formal meeting, and that he had to drive his wife to the meeting anyway, he decided to take their daughter and sit on the sideline of the meeting as an observer. His wife would be available if their daughter needed her.

The meeting was called by the then Principal of the Sydney Chinese School, Mr. Wee Teck Teo. Australia had started to implement multiculturalism policies at the time and the government encouraged ethnic communities to establish community services. Mr. Teo wished to apply for government funding to establish a child care center for the Chinese community. He organized a forum to discuss the matter. He believed that child care was a matter closely related to ladies and thus invited women he knew to attend the forum. Henry’s wife was one of them.

There were around 20 people at the forum, and they were all actively participating in the discussion. Henry could relate to the topic and shared his daughter’s experience at a mainstream child care center. For example, when his daughter became hot during outdoor play, the care worker would remove her child’s jacket; however, they would not help her putting the jacket on later, making her getting sick often during the colder days. Parents had to take time off to look after the sick child and it was very inconvenient.

Henry shared some of his personal views which were acknowledged by the other attendees. The participants believed that Henry should be involved in the organizational work, with the goal of getting government funding.

After the Christmas and New Year holidays, the group met again on 12 January 1980. From the original 20 plus people, only 8 to 9 joined the meeting. Many people were eager to share their views but showed reluctance to participate in organizational work.
A problem emerged after a short while during the discussion. For the project to proceed, there needed to have someone who could be available during working hours to liaise with relevant government departmental officials. The attendees at the meeting were all young Chinese migrants who all had to work and would not be available during working hours.

Henry was the only one whose work hours were quite flexible. He was a Teaching Fellow at the university. His workload was not heavy, while he was required to do his PhD studies. His research topic was noise pollution. As the equipment for his experiments was noisy, he could only carry out his experiments in the nighttime. He thus had some free time during the day. Everybody was looking at Henry.

Henry was unanimously nominated as the coordinator for the project. He was asked to shoulder responsibility for the organizational work.

Henry was not mentally prepared for taking up this ‘hot potato’, having to produce submission to the government asking for funding to establish a childcare center for the Chinese community.
Henry had no previous experience in community work. It was a huge difficult task to deal with government departments.

Starting from zero without any resources, what was the journey like? Stay tuned for the next article!

💡Conclusion:
Young people often face many difficulties and challenges when they start a new career. They need to have the courage to face and conquer the challenges.

CASS Care will take you on a journey through Henry’s story every other week, sharing his rich experiences with CASS and the wisdom he’s gathered along the way.

Multicultural communities have a powerful role to play in reconciliation as many Australians bring lived experience of  ...
29/05/2026

Multicultural communities have a powerful role to play in reconciliation as many Australians bring lived experience of , and strength. These perspectives help us understand one another and build stronger and more connected communities.

Reconciliation Australia is calling on multicultural communities to go All In for reconciliation. It’s a time to strengthen relationships between Aboriginal and Torres Strait Islander people and non-Indigenous peoples, for the benefit of all Australians.

The dates for National Reconciliation Week ( ) remains the same each year (27 May to 3 June) and commemorate two significant milestones in the journey: the successful 1967 referendum, and the High Court Mabo decision, both of which paved the way for progress in reconciliation.

Swipe through to view Reconciliation Australia’s posters available in Simplified Chinese, Traditional Chinese, Korean, and Vietnamese👇

Calling health and community workers📢Build your confidence in talking about HIV and supporting multicultural communities...
28/05/2026

Calling health and community workers📢Build your confidence in talking about HIV and supporting multicultural communities. The NSW Multicultural HIV and Hepatitis Service (MHAHS) and NSW Sexual Health Infolink (SHIL) will host a free online webinar to raise awareness of HIV prevention and testing during NSW HIV Testing Week (1-7 June).

The webinar, titled “HIV – What You Need to Know”, will cover practical information about HIV, statewide support services, and the latest resources to support effective strategies.

🗓 Date: Thursday, 4 June 2026
⏰ Time: 12:00 pm – 1:00 pm
💻 Location: Online (free to attend)



See the comments below to register and read more in Chinese, Korean, Vietnamese and Indonesian👇

For Chinese and Vietnamese communities: Free English & Digital Skills CoursesIn collaboration with MTC FutureReady, we’r...
28/05/2026

For Chinese and Vietnamese communities: Free English & Digital Skills Courses

In collaboration with MTC FutureReady, we’re delivering 12-week courses to help our community members build English conversation, digital, and job-readiness skills.

📍 Locations
Chinese community: Blacktown | Burwood | Campsie | Gosford | Hornsby | Hurstville | Kogarah | Parramatta | Wollongong
Vietnamese community: Fairfield

👇Check the flyers below for details on eligibility, course highlights, schedules, and the Australian Government-funded SEE Program (Skills for Education and Employment).

📩 Enquiries & Registration: Scan the QR code on the flyers to contact MTC staff via WeChat (Chinese-speaking) or WhatsApp (Vietnamese-speaking).

Seniors Priority Parking Trial at a Western Australian Council The City of Stirling in Perth, with 22% of its residents ...
28/05/2026

Seniors Priority Parking Trial at a Western Australian Council

The City of Stirling in Perth, with 22% of its residents aged 60 and over in 2021, has introduced 20 new parking spaces at 10 different venues reserved for senior drivers. According to the Council, the trial is a response to the lower satisfaction among senior residents with the local parking supply and management.

The new senior parking bays are designed for those who do not meet the criteria for Australian Council for Rehabilitation of Disabled (ACROD) parking and who would benefit from parking closer to entrances. The spaces are also open to Council volunteers when they are transporting seniors.

A 68-year-old local resident said, “It’s useful for me because I come quite often to the library … very often when I come it’s after work … it’s a quarter of a mile walk sometimes to bring the library books back so this is great for me.”

Green 'Priority Parking For Seniors' signage is now posted at the entrances of participating community facilities for the 12-week trial and is open for feedback.

Picture: City of Stirling.

【Fun language learning with “English Idioms” (Part 16): Port Stephens Encounter】Drawing on decades of living and working...
28/05/2026

【Fun language learning with “English Idioms” (Part 16): Port Stephens Encounter】

Drawing on decades of living and working in Australia, Mr Francis Lee OAM, a member of our Council of Elders, uses a clear and engaging language style to explain English idioms, combining fun language learning with cultural insight.

These stories, aimed at bringing audiences a little laughter or a shared sigh, were aired on a SBS National Radio and later compiled into a book called “English Idioms”.

CASS will share selected chapters from the book with you over time and explore the wisdom and fun of language together.

Address

44-50 Sixth Avenue, Campsie
Sydney, NSW
2194

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