NSW Multicultural Health Communication Service

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NSW Multicultural Health Communication Service Multicultural communication and social marketing to Government health-funded services.

The NSW Multicultural Health Communication Service (MHCS) is a state-wide service funded by the NSW Ministry of Health (MoH) to develop and provide multilingual health resources, multicultural social marketing and health communication campaigns. MHCS has a website that hosts over 400 free downloadable multilingual health resources on a variety of health topics in 65 languages. MHCS NSW offers a number of services ranging from translation, ethnic media advice, and research to the production and distribution of multilingual resources.

Feeling overwhelmed by local and overseas events?You are not alone.Distressing news and images can affect your health an...
15/10/2026

Feeling overwhelmed by local and overseas events?
You are not alone.
Distressing news and images can affect your health and wellbeing.
Take care of yourself:
• Follow reliable news sources
• Take a break from news and social media
• Focus on activities that support your wellbeing
- going for a walk, doing something you enjoy, and keeping a regular sleep routine

If you are feeling overwhelmed, reach out for help:
• Talk to someone you trust
• Speak with your family doctor
• Call Transcultural Mental Health Line:
1800 648 911 (Weekdays 9:00am to 4:30pm)
• Call Witness to War: 1800 845 198 (Weekdays 10:00am to 7:00pm)
• Call Lifeline: 13 11 14 (24 hours per day)
- call TIS on 131 450 for language support.

For more multilingual resources, visit:
https://www.mhcs.health.nsw.gov.au/publications/feeling_overwhelmed_by_local_and_overseas_events

🌸 The Spring 2026 issue of Polyglot newsletter is here!From highlights of Multicultural Health Week to the launch of our...
14/10/2026

🌸 The Spring 2026 issue of Polyglot newsletter is here!

From highlights of Multicultural Health Week to the launch of our new multilingual vaccination information and resources hub, this issue brings together the latest initiatives, community stories and resources supporting multicultural health across NSW.

📖 Explore the latest issue and catch up on what's happening: https://www.mhcs.health.nsw.gov.au/media/newsletter/spring-issue2026



💙 This National Carers Week (11–17 October 2026), we recognise and celebrate the more than 3 million Australians who pro...
13/10/2026

💙 This National Carers Week (11–17 October 2026), we recognise and celebrate the more than 3 million Australians who provide unpaid care to family members and friends.

Carers play a vital role in supporting their loved ones, often balancing caring responsibilities with work, study and other commitments.

We acknowledge and thank carers from all cultural and linguistic backgrounds for their invaluable contributions and encourage everyone to show their appreciation and support.

Learn more: carersweek.com.au

13/10/2026

Our new vaccination information webpage for multicultural communities is now live!

The webpage brings together trusted vaccination information and multilingual resources in one place, making it easier for multicultural communities to find information to support informed vaccination decisions.

Hear what doctors say about why vaccination maters in the video and explore the new webpage.
🔗 https://www.mhcs.health.nsw.gov.au/campaigns-and-projects/current-campaigns/vaccination_information

NSW Health is reminding everyone not to touch or handle bats following a recent increase in bat bites and scratches acro...
13/10/2026

NSW Health is reminding everyone not to touch or handle bats following a recent increase in bat bites and scratches across NSW.

Bats can carry Australian bat lyssavirus, which can cause serious illness.

If bitten or scratched, wash the wound with soap and water for 15 minutes, apply antiseptic and seek urgent medical advice.

🌏 Learn more with NSW Health's translated guide to rabies and Australian bat lyssavirus infection:
https://www.mhcs.health.nsw.gov.au/publications/7180

NSW Health is reminding the community to avoid touching or handling bats, following a recent increase in people being bitten or scratched across the state.

In the two weeks from 28 September to 10 October, 43 people were assessed by NSW Health after being bitten or scratched by bats. This includes in coastal areas in Hunter New England, the Mid North Coast, Northern NSW, and the Central Coast.

This is a significant increase when compared with 10 reported cases of bat bites or scratches for the same two-week period in 2025.

Keira Glasgow, Director in Health Protection at NSW Health, said while bats are particularly active during spring and summer, the increase in exposures is an important reminder for people to avoid touching bats to protect themselves against infection from viruses.

“We want people to assume that any bat could carry Australian bat lyssavirus, which is a close relative to the rabies virus and very dangerous to humans,” Ms Glasgow said.

“If you see a bat that is injured or in distress, call your local wildlife rescue service and do not touch it. Only trained, protected and vaccinated wildlife handlers should interact with bats.

“It is incredibly rare for Australian bat lyssavirus to transmit to humans, but once symptoms of lyssavirus start in people who are scratched or bitten by an infected bat, sadly there is no effective treatment.

“If you are bitten or scratched by a bat, urgent medical assessment is crucial.”

People who have been bitten or scratched by a bat are advised to immediately wash the wound thoroughly for 15 minutes right away with soap and water and apply an antiseptic with anti-virus action, such as betadine, and allow it to dry.

It is important to then seek immediate advice from your doctor regarding post-exposure treatment.

Ingrid Emery, Executive Director Conservation Programs, NSW Department of Climate Change, Energy, the Environment and Water (DCCEEW) said the increased bat activity is being caused by food shortages.

“During food shortage events, flying-foxes typically stay in feed trees during the day instead of returning to their larger colonies,” Ms Emery said.

“Consequently, members of the community are seeing flying-foxes remaining in their backyard trees during the day.

“According to current reports received by NSW DCCEEW, this food shortage event is occurring along the eastern coast from the Clarence Valley in the north to the South Coast.

“This situation is expected to return to normal when natural food supplies become more widely available, which will depend on seasonal conditions.”

If you see a bat in distress, injured or trapped on the ground, do not try to rescue it. Instead, contact trained experts WIRES on 1300 094 737 or your local wildlife rescue group: www.environment.nsw.gov.au/topics/animals-and-plants/native-animals/rehabilitating-native-animals/licensed-wildlife-rehabilitation-providers-in-nsw

For more information about lyssavirus refer to the Rabies and Australian bat lyssavirus infection fact sheet: www.health.nsw.gov.au/Infectious/factsheets/Pages/Rabies-Australian-Bat-Lyssavirus-Infection.aspx

For more information on protecting yourself around wildlife, visit: www.health.nsw.gov.au/Infectious/factsheets/Pages/be-careful-around-wildlife.aspx

🌸 Menopause is a natural stage of life, but the physical and emotional changes can feel different for every woman.The Me...
11/10/2026

🌸 Menopause is a natural stage of life, but the physical and emotional changes can feel different for every woman.

The Menopause brochure, developed by Family Planning Australia, provides clear and practical information about common symptoms, changes in the body, and ways to support your health and wellbeing during this time.

🌏 Available in English, Arabic and Dari: www.mhcs.health.nsw.gov.au/publications/menopause-brochure

Congratulations to Equity and Prevention Service and Kirketon Road Centre for being finalists in the Health Equity Categ...
11/10/2026

Congratulations to Equity and Prevention Service and Kirketon Road Centre for being finalists in the Health Equity Category of the 2026 NSW Health Awards. Their work reminds us of the importance of equitable health outcomes for the vulnerable and disadvantaged. Learn more: https://www.health.nsw.gov.au/awards/2026/Pages/equity-homelessness.aspx

A huge congratulations to our Population and Community Health Equity and Prevention Service and Kirketon Road Centre teams on being named finalists in the Health Equity Category for the 2026 NSW Health Awards! 🌟

The teams are being recognised for leading the Intersectoral Homelessness Health Strategy, which is improving health outcomes for people experiencing, or at risk of, homelessness across inner Sydney and delivering more connected care for our community.

The initiative has demonstrated measurable improvements in access to care, service coordination and engagement with vulnerable populations, helping reduce barriers to services and enabling faster responses to emerging needs. We are so proud of the team and all they are doing to bring provide real and meaningful change for our communities.

We’re incredibly proud of this achievement and wish everyone involved the very best ahead of the Awards ceremony on 29 October. 👏

➡️ Read more: https://www.seslhd.health.nsw.gov.au/news/seslhd-recognised-as-finalist-for-nsw-health-awards

Do you know Medicare Mental Health can support you in your language? 🌏Free and confidential support is available, with i...
08/10/2026

Do you know Medicare Mental Health can support you in your language? 🌏
Free and confidential support is available, with interpreting in more than 100 languages.

You can also access translated Medicare mental health resources in 10 languages: www.medicarementalhealthcheckin.gov.au/resources-other-languages

You can also get support from:
- Lifeline (24/7): 13 11 14
- Kids Helpline (24/7): 1800 55 1800
- Beyond Blue (24/7): 1300 22 4636
- Mental Health Line (24/7): 1800 011 511
- Transcultural Mental Health Line (Mon–Fri, 9am–4.30pm): 1800 648 911
In a life-threatening emergency, call Triple Zero (000).
More support: https://www.health.nsw.gov.au/mentalhealth/Pages/services.aspx

When you are in hospital with a loved one, trust your instincts. You know them best.  If you are worried you or your lov...
07/10/2026

When you are in hospital with a loved one, trust your instincts. You know them best.
If you are worried you or your loved one’s condition is getting worse, you can raise It at any time.
Raise It is a simple process to get help fast in any NSW public hospital or health service.
To find out more in key community languages, visit: www.health.nsw.gov.au/raiseit

Address

80 William Street
Sydney, NSW
2010

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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