North East Water

North East Water Located in Victoria, Australia. Tel: 1300 361 622. Emergencies 24/7: 1300 361 644.

If you're planning to develop a block of land in our region, especially in areas where water or sewer servicing may be m...
02/09/2026

If you're planning to develop a block of land in our region, especially in areas where water or sewer servicing may be more complex, we encourage you to contact North East Water as early as possible.

Our team can help identify any servicing constraints, discuss available options and work with you to understand what's required before you invest significant time and resources into your project.

Whether you're planning a single lot development, a small subdivision or a larger project, early conversations can help avoid surprises and support a smoother planning process.

Contact our Property Development team on 1300 361 622 or [email protected].

🏠 Moving out of a rental property? Don't forget to let us know.If you're a tenant planning to move, make sure you notify...
31/08/2026

🏠 Moving out of a rental property? Don't forget to let us know.

If you're a tenant planning to move, make sure you notify North East Water at least two business days before you leave.

We'll arrange a final meter reading so you're only charged for the water you use up until your move-out date.

It's quick and easy to update your details online.

💧 Submit your move-out request at: https://www.newater.com.au/tenant

📢 Watch our webinar!Join us on 3 September to hear the key insights from North East Water's 2025-26 Customer Report Card...
27/08/2026

📢 Watch our webinar!

Join us on 3 September to hear the key insights from North East Water's 2025-26 Customer Report Card, including customer outcomes and ESC performance results.

📅 3 September 2026
⏰ 2:00pm to 2:30pm

Don't miss this opportunity to see how we're performing for our customers and communities. Register via https://haveyoursay.newater.com.au/watch-our-webinars

Today, we celebrate the remarkable career of Kevin Freeman, who retires this week after 28 years of service to North Eas...
26/08/2026

Today, we celebrate the remarkable career of Kevin Freeman, who retires this week after 28 years of service to North East Water in a range of senior engineering leadership roles.

Kev's work has helped shape water and wastewater services across north-east Victoria, from new water treatment plants and sewerage schemes to major infrastructure projects that have improved public health, environmental outcomes and drinking water supplies for local communities.

His final project, the $83 million Wodonga Wastewater Treatment Plant Upgrade, represents the largest investment in North East Water's history.

On behalf of our customers, communities, board and staff, thank you, Kev, for your outstanding contribution to the region. We wish you and your family all the very best for the future.

Take a pass on paper.Switch to e-bills and get your North East Water bill straight to your inbox.They arrive faster, are...
23/08/2026

Take a pass on paper.

Switch to e-bills and get your North East Water bill straight to your inbox.

They arrive faster, are easier to find later and can be accessed from anywhere.

Go to www.newater.com.au/ebills or call our team on 1300 361 633 to make the switch.

An Overflow Relief Gully (ORG) is a grated drain located outside your home, usually near the kitchen or laundry.It acts ...
20/08/2026

An Overflow Relief Gully (ORG) is a grated drain located outside your home, usually near the kitchen or laundry.

It acts like a safety valve, helping prevent sewage from backing up into your home during a blockage or flooding in the sewer system.

Check your ORG regularly to keep it clear and working properly. For tips, visit newater.com.au/org.

A huge thank you to Ash Gill after stepping down as Chair of North East Water's Customer & Community Advisory Group (CCA...
18/08/2026

A huge thank you to Ash Gill after stepping down as Chair of North East Water's Customer & Community Advisory Group (CCAG). 👏

As the inaugural Chair of the group, Ash played a key role in establishing the CCAG as a trusted voice for customers and communities across our region. His leadership, insight and commitment helped ensure community perspectives were considered in important initiatives, including our 2026-31 Price Submission, Urban Water Strategy and Engagement Strategy.

Thank you, Ash, for your dedication and contribution to North East Water and the communities we serve.

It was a pleasure to welcome the Governor of Victoria, Her Excellency Professor the Honourable Margaret Gardner, to our ...
14/08/2026

It was a pleasure to welcome the Governor of Victoria, Her Excellency Professor the Honourable Margaret Gardner, to our Wodonga Wastewater Treatment Plant upgrade today.

The visit was organised by the Wodonga Council, and provided an opportunity to showcase the progress being made on this $83 million investment and the long-term benefits it will deliver for our customers, communities and the broader region. During the site tour, the Governor learned more about the innovation driving the project and the future opportunities the upgraded facility will help unlock.

We were proud to highlight the work of our team and construction partners, and the significant investment being made to support regional growth, sustainability and prosperity.

Thank you to Her Excellency for taking the time to visit and learn more about this important project for north-east Victoria.

11/08/2026

Work with us! We’re currently recruiting for a Water Treatment Operator in our North and East team on a full time, ongoing basis!

Help deliver safe drinking water to communities across our region while supporting the day-to-day operation of our water treatment systems.

Details 👉 www.newater.com.au/careers

💧 Behind on your water bill? We're here to help.If you're finding it difficult to pay your water bill, please don't wait...
09/08/2026

💧 Behind on your water bill? We're here to help.

If you're finding it difficult to pay your water bill, please don't wait for reminder notices to arrive. The sooner you contact us, the more options we may have to help.

If a bill remains unpaid and we don't hear from you, we may need to take further action, including reducing the water flow to your property. While you'll still have access to water for essential needs, it won't be enough for normal day-to-day use.

That's why we encourage anyone experiencing financial difficulty to get in touch early.

📞 Call our team on 1300 361 633 to discuss the support options available.

Address

83 Thomas Mitchell Drive
Wodonga, VIC
3690

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4:15pm

Telephone

+611300361622

Website

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