10/09/2026
BERA continues engagements in Letlhakane
The BERA team engaged residents at the Letlhakane main Kgotla in an insightful community engagement focused on consumer protection, consumer rights, licensing, BERA’s mandate and opportunities within Botswana’s energy sector.
The engagement provided an opportunity for residents to better understand their rights as energy consumers, where to seek assistance and how to seek redress when their rights are not upheld.
Residents welcomed the engagement and expressed appreciation for the information shared, noting that they were previously unaware of some of their consumer rights and, in many instances, did not know where to turn when faced with consumer-related concerns.