07/31/2026
✨ Service Excellence Awards Spotlight ✨
The Service Excellence Award – Relationships & Respect recognizes an individual who leads by building trusting, engaging, and nurturing relationships in the work environment. Through their actions, they make a positive difference in the lives of residents, tenants, families, and colleagues.
Congratulations to this year's honouree, Jann, Health Care Aide at Bethany Didsbury.
Jann is known for his calm, gentle approach and unwavering commitment to residents living on a secured dementia unit. A dedicated advocate for the unit, he is skilled at recognizing when residents may be anxious or overwhelmed and responds in ways that preserve their dignity while helping them feel safe and supported.
Whether kneeling to speak with residents at eye level, taking time to truly listen, or bringing colleagues together to create meaningful celebrations, Jann builds a culture of trust, respect, and belonging.
Thank you, Jann. Your positive presence and commitment to residents continue to strengthen teamwork and meaningful connections across Bethany.