OmbudsPEI

10/06/2026

Following OmbudsPEI’s Report into an unfair IRAC hearing process, found at https://ombudspei.ca/2026/09/21/addressing-mistakes-iracs-commitment-to-accountability/, it has released five Featured Case Summaries showcasing how independent oversight promotes fairness, accountability, and trust across PEI.

Cases involve Health PEI, municipalities, education, and social services, with outcomes ranging from service improvements to conclusions that public authorities acted fairly when responding to concerns.

Read more: ombudspei.ca/cases-and-reports/

Cases / Reports Coming Soon View AllAnnual ReportsFeatured CasesInvestigation ReportsSort by dateSort by nameDescendingAscending Fair Warning Featured Cases During a Covid-19 self-isolation period following a complainant’s return to PEI, he relapsed into serious alcohol abuse. With the help of the...

09/21/2026

Our latest report detailing our investigation into complaints about the Island Regulatory and Appeals Commission has been released.

IRAC allowed a corporate landlord to increase rent by 12% for 23 units of a Charlottetown apartment building. Following a complaint, OmbudsPEI investigated and discovered that IRAC made significant procedural errors when hearing the appeal.

To view the report, visit the link below.

06/22/2026

Our 2025-26 annual report has been tabled and is now available.

The report details the office's previous year in operation and its continued increase in use of service by Islanders.

A copy of the report can be found at https://ombudspei.ca/2026/06/22/ombudspei-annual-report-2025-26/

06/18/2025

The Canadian Council of Parliamentary Ombudsman (CCPO) has formally endorsed a set of key principles designed to ensure the independence, effectiveness, and accountability of Ombudsman institutions across Canada. These principles, adopted during the Council's gathering in Charlottetown, PEI, reaffirm the essential role of Ombudsman offices in upholding good governance, protecting individual rights, and reinforcing public trust in democratic institutions. https://ccpo-ccop.ca/2025/06/18/canadian-council-of-parliamentary-ombudsman-endorses-key-principles-to-strengthen-oversight-and-public-trust/

05/29/2025

We are at the Summerside Rotary Library today for our final mobile clinic. Come chat with us and learn about the office!

57 Central Street in Summerside, we're here from 12-6:30 p.m.

05/22/2025

Hey Islanders - we are up west today. Drop in for a chat. We have some coffee and treats to share.

You can find us at St Luke’s Hall in O’Leary (1020 O’Leary Road).

05/13/2025

Our Deputy Ombudsperson and one of our investigators are getting set up for the complaint clinic in Montague today!

Have a complaint? Head to 540 Main Street between 12-6:30 pm and speak with a member of our team.

If you can't make it to today's clinic, check out the schedule in this post for the times, dates and locations of the remaining two clinics this month.

05/08/2025

OmbudsPEI has released a new summary detailing our recent work with the PEI Human Rights Commission to resolve a complaint we received.

The complaint related to a near four-year long delay in resolving a discrimination claim made to PEIHRC.

For more on this complaint, read the press release below or view the summary online here:
https://ombudspei.ca/2025/05/08/resolving-delay/

05/06/2025

Today, the first of our four Mobile Complaint Clinics will be held in Souris at the Eastern Kings Community Centre – 85 Munns Rd - from 12:00pm – 6:30pm.

Come chat with us, learn about our office, share any complaints you may have and grab some refreshments as well.

Walk-ins are welcome, but we recommend reserving a spot to speak with one of our investigators ahead of time. You can do so by calling our main line at 902-288-1105.

Can't make it to this clinic? Check the attached photo for a full schedule of the other clinics we will be holding in May. You can also submit complaints online by visiting ombudspei.ca.

05/01/2025

Do you feel you have you been treated unfairly by the provincial government, a local government, a post-secondary institution, or any provincial public body?

OmbudsPEI is hosting mobile complaint clinics across the Island every week in May in these locations:

Souris
Eastern Kings Community Centre – 85 Munns Rd, Souris, PE
Tuesday, May 6th 12:00pm – 6:30pm

Montague
Montague Rural Action Centre – 540 Main St, Montague, PE
Tuesday, May 13th 12:00pm – 6:30pm

O’Leary
St. Luke’s Hall – 1020 Route 142, O’Leary Corner, PE
Thursday, May 22nd 12:00pm – 6:30pm

Summerside
Summerside Rotary Library – 57 Central St, Summerside, PE
Thursday, May 29th 12:00pm – 6:30pm

Our impartial and independent services are free and open to all islanders. Experienced staff will determine whether they can help you on the spot or if we need more information to resolve the issue.

Drop-ins are welcome, though appointments are encouraged. Please call 902-288-1105 to secure your spot. If you cannot come to one of our mobile clinics, you can always call us or submit your complaint online at ombudspei.ca.