Mission Services of Hamilton

Mission Services of Hamilton Restoring hope and empowering people to find their way forward. We envision a resilient and healthy community that is compassionate, equitable and hopeful.

More than a meal, we are a non-profit, multi-social service agency who believes every person deserves access to healthy food, safe housing, and opportunities for tomorrow. In 1956, Enos Bearinger, a farmer in Hamilton, helped to rehabilitate a young man in his home. This experience encouraged him to create a place where men experiencing homelessness, addiction, and mental illness could access food

, shelter, and social and emotional support. He sold his farm and used the profits to purchase an old candy factory on James Street North. With the assistance of volunteers and local congregations, the old factory became our Men’s Shelter, where men experiencing homelessness could share a meal, have a place to sleep, and access community supports. This building remains the location of our men’s emergency shelter, where we continue to offer services to men aged 18 and older. As Mission Services grew it became apparent that a more comprehensive scope of services was needed to help break the cycle of homelessness, poverty and other problems. Today, our services include emergency food assistance, Inasmuch House shelter for women and children fleeing violence, addiction services, youth afterschool programs, and Willow's Place, a low-barrier daytime resource hub for women experiencing homelessness. These services focus not only on crisis response and intervention but also on helping people realize their full potential. Mission Services is a registered Canadian charity ( #11904 3206 RR0001).

We're looking for compassionate people to apply to join our Board of Directors! Visit our Careers page on our website to...
08/06/2026

We're looking for compassionate people to apply to join our Board of Directors!

Visit our Careers page on our website to learn more and apply. You can find the link in our Bio.

Share to help us spread the word!

Our August feature is Child and Youth Programming! Did you know that Mission Services has been making an impact in the f...
08/04/2026

Our August feature is Child and Youth Programming! Did you know that Mission Services has been making an impact in the future of our community for over 30 years?

SWIPE ➡️ to see the evolution of our Child and Youth Programming over the years, as it took many forms before becoming The 196 that we know today. Every step of the way, we’ve helped kids in our neighbourhood reach their goals and dream big for the future.

As we celebrate 10 years of The 196, we’d love to hear from kids who grew up going to Mission Services programming in any era! Feel free to reach out and share your story!

When Meghan envisioned the future of the art therapy group that she was starting at Willow’s Place, she imagined a speci...
07/31/2026

When Meghan envisioned the future of the art therapy group that she was starting at Willow’s Place, she imagined a special place where housed women from the community could come together and share, learn, and grow.

As Creative Connections celebrates its one-year anniversary, the group has become just that.

“We’ve created a space where folks can come and tune out what's going on outside and tap into what’s going on inside themselves. When they can do that, I think that's where the magic happens.”

Meghan first heard about Willow’s Place from her partner, who previously served as a volunteer in several different programs across Mission Services. Just as she reached out about potentially leading a class, Willow’s Place received funding from the H₂HCo (Here to Help, Co.) Foundation that made the program possible.

“It overlapped perfectly. While I was reaching out (to facilitate the group), they were planning special programming for folks in the community who were housed, but utilizing the services that Willow’s offers.”

One of those women is Brianna. She is one of the most consistent attendees at Creative Connections, and enjoys the break that it gives her each week.

“It gives me energy and it helps me settle my brain a bit. I like to be able to just be creative, come up with new ideas, and take a break from the busyness of life,” Brianna said.

Meghan adds that the connections that are made are just as important as the art.

“While they’re in class, they’re able to swap ideas and share their supports with each other. People really come out of their shells and connect with other community members, which I think is a really important aspect of this group."

"Once you’ve found housing, it can be a bit isolating, so to be able to come here and have this free group where everyone's welcome is huge.”

A self-proclaimed “people person”, Debbie volunteers at Willow’s Place several days each week. She does her best to make...
07/30/2026

A self-proclaimed “people person”, Debbie volunteers at Willow’s Place several days each week. She does her best to make the clients feel welcomed and cared for as soon as they arrive.

“If I can offer them a happy ‘Hello’, and a non-judgmental ‘How are you?’, I can make a big difference with a small gesture. Once they’ve been around a bit more and get to know me, they’ve started to say ‘Hi’ as soon as they see me now.”

Debbie also helps out the staff in whatever ways she can, from making care packages to leading groups, giving them extra time for other responsibilities.

“Whatever they need, I’m happy to do it. If it frees the staff up, then I’m helping them be able to help other people.”

When she first started volunteering, Debbie was amazed to see how much goes on behind the scenes at Mission Services.

“The more I learn about it, I’m just in awe of everything that Mission Services offers.”

Volunteering days can be challenging at times, but Debbie says she’s constantly reminded of the importance of her choice to give back.

“Sometimes going down to Willow’s really hits my heart, but it reaffirms why I want to keep helping.”

Thank you to Debbie and all of our volunteers who help make Willow's Place a welcoming and caring place for everyone!

For Lindsay, every day that she works at Willow's Place is about building a supportive community for every person who wa...
07/24/2026

For Lindsay, every day that she works at Willow's Place is about building a supportive community for every person who walks through the doors.

SWIPE ➡️ to see how connection and community make celebrations of success that much sweeter, and share this with someone who inspires you!

Over the eight years that Ana has worked at Willow’s Place, there’s one consistent thing that has motivated her every si...
07/21/2026

Over the eight years that Ana has worked at Willow’s Place, there’s one consistent thing that has motivated her every single day.

“I want to help people. That’s my passion.”

When she joined the team at Willow’s Place after two decades in the private sector, Ana knew right away that she had found the right place to do just that.

“Every day there’s something new and different happening. There’s a new person to help or a new challenge to face. You get to support people when they have nobody.”

Originally starting out as a volunteer, Ana became full-time in 2020 and has grown into her current role as Willow’s Place Supervisor. In that role, she has an opportunity to mentor some of the younger staff and teach them important steps to make a difference in people’s lives.

“Everyone walking through that door is going through something. You need to listen, be patient, show respect, and treat everybody with dignity.”
When that support is given, it can change someone’s life.

“I’ve seen first-hand so many lives that have turned around 180-degrees. I think there’s hope for everybody if people just believe in people.”

For the first time in her career, Ana feels fulfilled and content with the impact she’s making with her work.

“I feel so rewarded when I go home at the end of each day, I’ve never even thought about looking back.”

Liz came to Emma’s Place during the most difficult season of her life, but in a time when she needed support more than e...
07/17/2026

Liz came to Emma’s Place during the most difficult season of her life, but in a time when she needed support more than ever, she found it.

Struggling with addiction and grieving the loss of her mother, Liz stayed with friends and family until she ran out of options.

“I even stayed in the hospital lobby for two days, because I had nowhere else to go. They sent me here (to Emma’s Place).”

When she arrived at Emma’s Place, she’d never been in a shelter before and had no idea what to expect.

“I’d never even seen a shelter before, much less stayed in one,” Liz said. “But from the first day that I arrived here, they supported me like I never expected.”

Wanting to change her life and honour her mother’s memory, Liz detoxed during her first week at Emma’s Place. Through that challenging time, staff were there for her to care for and encourage her.

“I was only able to succeed because of them. They had only known me for a couple days, but their support got me through it.”

Liz has recently started writing again for the first time since before her mother passed, using it as an opportunity to express her thoughts and process the journey she’s been on.

“It helps to put my struggle down on paper. It helps me cope and is a big step in healing.”

Having recently completed Suntrac and been accepted into Mission Services’ Addiction Supportive Housing (ASH) program, Liz will soon move out of Emma’s Place into a geared-to-income apartment.

For the first time in years, she will have a place to call her own, and she will begin a new chapter in her life.

“My story’s not finished yet. Not even close.”

07/14/2026

Beyond a drop-in or shelter, Willow’s Place and Emma’s Place provide resources to participants to instill hope and empower them.

Join us for a video tour as we walk through and check out the spaces that are instrumental to our work of helping people find their way forward!

Willow’s Place and Emma’s Place were founded with one specific word in mind: CommunitySWIPE ➡️ to see how Willow’s and E...
07/10/2026

Willow’s Place and Emma’s Place were founded with one specific word in mind: Community

SWIPE ➡️ to see how Willow’s and Emma’s work hand-in-hand to connect women in our community with the supports and resources they need to find their way forward.

Did you learn something from this post? Share it with a friend so that they can also learn about this essential work!

Sandy didn’t know where she was going to sleep that night.She’d just been told to leave her apartment. Immediately. No w...
07/07/2026

Sandy didn’t know where she was going to sleep that night.

She’d just been told to leave her apartment. Immediately. No warning. No time to figure out a plan. She was suddenly homeless for the first time in her life.

Sandy lives with a genetic mobility disorder. She uses a walker. And standing on the sidewalk that day, she faced the possibility of spending the night on the street.

“I had been given some phone numbers to call, but that was it,” Sandy said. “I was overwhelmed and didn’t know what my next move was. Thankfully, Mission Services was the first number on that list.”

When Sandy called, she learned there was a bed for her at Emma’s Place, Mission Services’ shelter for women. She packed up what she could, grabbed her walker, and made her way there as fast as possible.

By the time she arrived, it was pouring rain. She was soaked. She was sobbing.

A staff member welcomed her inside. Got her dry. Got her settled. And the next morning, Sandy sat down to a hot meal.

“I had never been in a shelter before,” Sandy said.

“I didn’t know what it would be like, and it was better than I could have imagined. It was safe and warm, and I was finally able to catch my breath and get off my feet.”

Sandy makes a point to thank the different staff members she sees in the shelter during the week. She wants them to know the warmth and support she’s felt since she arrived.

“I don’t know what I would have done if Mission Services wasn’t here,” Sandy said. “I would likely have ended up on the street, and with my condition, I wouldn’t have survived. I’m here today because Mission Services was there for me.”

In the days and weeks that followed, Sandy ate hot meals. She rested. She started to feel like herself again. And she began working with a case worker to find permanent housing that’s both affordable and accessible for her needs.

“I’ll be so sad to leave, but I’m happy to take that next step,” she said. “My life would have looked so different if I had called somewhere else.”

Address

196 Wentworth Street North
Hamilton, ON
L8L5V7

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4pm
Friday 8:30am - 4:30pm

Telephone

+19055284211

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