08/26/2026
People in need of mental health support in Kelowna are being urged to look to a community resource that's not police.
"Many people experiencing a mental health crisis do not require a police response," Insp. Laura Po***ck, Kelowna RCMP, said in a media release.
"CRCL responders are highly trained professionals who can help de-escalate situations, provide support, and connect people to the services they need. Our relationship with CRCL allows us to work together to ensure community members receive the most appropriate care.”
People should still call 911 when there is an immediate threat to life or safety, Kelowna RCMP and the Canadian Mental Health Association, Kelowna and District said in a media release.
“Every mental health crisis is different, which is why having the right response matters,’’ said Giles Ringer, Manager of CRCL at CMHA Kelowna and District.
Operated by CMHA Kelowna and District, CRCL provides community-based response for individuals aged 13 and older experiencing a mental health crisis in Kelowna.
People can access this service by calling or texting 778-940-2560 from 11 a.m. to 8:30 p.m. every day of the week. Calls can also be made on behalf of someone else needing support.
People in need of mental health support in Kelowna are being urged to look to a community resource that's not police.