Utilities Kingston

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Utilities Kingston Thanks for following. Terms of use: UtilitiesKingston.com/Corporate/AboutUs/Social In case of utility emergency, please call 613-546-1181.

These Terms of Use apply when you communicate with Utilities Kingston through social media, including on Facebook, so please read them carefully. Utilities Kingston Facebook Terms


This is an official page of Utilities Kingston in Kingston, Ontario, Canada. This page was created to provide people who live and work in the Kingston area access to information about Utilities Kingston and a platform to interact with Utilities Kingston. This page is monitored and managed by the communications group of Utilities Kingston Monday to Friday (excepting statutory holidays) from 8:00 AM to 4:30 PM. Comments posted by others on the Utilities Kingston page(s) are not to be considered the opinion of Utilities Kingston nor does Utilities Kingston endorse any third-party comments on this page. Utilities Kingston welcomes a person’s right to express his/her opinion and encourages posters to keep comments related to content on this page. In case of a life-threatening emergency, call 9-1-1. Before posting on this page, please review the terms below:

A posting on this page constitutes acceptance of these terms. Utilities Kingston employees are guided by the following values: honest, motivated, respectful and reliable and these are reflected in our terms of use.

* The acceptance of a friend invite between Utilities Kingston members and its publics does not indicate endorsement of that person’s or organization's actions or comments.
* Utilities Kingston reserves the right to remove and/or block anyone who posts inappropriate material as determined by the Utilities Kingston.
* Utilities Kingston reserves the right to remove any comments that are false, inappropriate or offensive, including comments that:
- defame, abuse, harass, stalk, threaten or violate the legal rights of others,
- include racism, hatred, insults, slander, threats, obscenity, violence, vulgarity, spam or advertisements,
- have personal information about another person or that violate a person’s privacy interests,
- include copyrighted material belonging to another person,
- contain links to inappropriate or offensive websites.
* Utilities Kingston reserves the right to block any individual that makes comments as per the above.
* Comments that have legal implications or any affiliation to a pending investigation or regulatory concern will be removed.
* If you have photos or videos you’d like to share on this page, contact [email protected]
* Postings are subject to all applicable Federal and Provincial legislation.

10/15/2026

Even small projects require a locate.

Planting a tree, installing a mailbox, replacing fence posts, putting in garden edging, or digging for landscaping work can still put underground infrastructure at risk.

Before you break ground, request a utility locate through Ontario Dig Authority.

Click Before You Dig. It’s The Law.

Learn more at OntarioDigAuthority.ca.

⚡ Think you know electrical safety? Put it to the test! Our 2026 Public Safety Awareness Survey is now open. Your answer...
10/14/2026

⚡ Think you know electrical safety? Put it to the test!

Our 2026 Public Safety Awareness Survey is now open. Your answers will help us strengthen our safety programs and improve how we share information with the community.

Gather the family and see how much you know!

Survey details:
Dates: October 14-30
Free and takes about 10 minutes
Completely anonymous
Survey link: https://selfserve.decipherinc.com/survey/selfserve/1f95/g2cc/260900?list=2 #?

Learn more on our website: https://bit.ly/4ydXER7

Avoid clog chaos at your home over Thanksgiving weekend (and year-round)!  Sewer backups can lead to a smelly, messy, an...
10/11/2026

Avoid clog chaos at your home over Thanksgiving weekend (and year-round)!

Sewer backups can lead to a smelly, messy, and costly disaster.

đźš« Never pour fats, oils, or greases (FOGs) down the drain. Use a container or FOG cup to dispose of them properly.

Small actions can prevent big problems! Learn more at bit.ly/3zpuhDa.

Skilled, dedicated, and always reliable. Our natural gas team keeps energy moving and our community thriving, and they d...
10/10/2026

Skilled, dedicated, and always reliable. Our natural gas team keeps energy moving and our community thriving, and they do it safely, every day.

From keeping homes warm to keeping businesses running, their work is something our community counts on. Today, on Canadian Natural Gas Utility Workers' Day, we celebrate their hard work and commitment.

To our natural gas team: thank you for the care and expertise you bring to our community.

Wishing everyone a warm and wonderful Thanksgiving! 🍂 Our office is closed on the holiday, Monday, October 12, 2026.For ...
10/09/2026

Wishing everyone a warm and wonderful Thanksgiving! 🍂 Our office is closed on the holiday, Monday, October 12, 2026.

For any utility emergencies, please contact our 24/7 emergency line at 613-546-1181.

Reminder: The lowest electricity rates will apply on Monday, October 12 for customers on Time-of-Use (TOU) and Ultra-Low Overnight (ULO) price plans. For more information, visit https://bit.ly/4fzvW8i.

10/08/2026

Submitting a locate request is the first step.

Before you dig, you must wait for all notified infrastructure owners to respond and review your complete locate package.

Do not begin digging until you have received and reviewed all required responses.

Click Before You Dig. It’s The Law.

Learn more about checking your locate status at OntarioDigAuthority.ca.

It’s Customer Service Week! 🎉 This week, we’re celebrating the Utilities Kingston employees who support our customers ev...
10/05/2026

It’s Customer Service Week! 🎉

This week, we’re celebrating the Utilities Kingston employees who support our customers every day.

Whether answering questions, working in the field, providing technical expertise or helping behind the scenes, our teams work together to solve problems and make each customer experience as smooth and helpful as possible.

If you connect with one of our employees this week, consider sharing a friendly hello or a word of appreciation. A little kindness goes a long way! đź’™

10/04/2026

This Fire Prevention Week, let’s remember: fire risks aren’t just inside your home, they can start underground too.

Damaging a buried gas line while digging can cause leaks, explosions, and serious emergencies.

Protect yourself, your family, and your community by submitting a free locate request before you dig.

Safe digging prevents disasters. Click Before You Dig - It's The Law at OntarioDigAuthority.ca.

As we look back on summer, we're grateful for the contributions of our talented summer students.This year, one of our st...
10/01/2026

As we look back on summer, we're grateful for the contributions of our talented summer students.

This year, one of our students helped support the restoration of our water conservation garden by adding mulch, improving pathways, placing natural stone features, and bringing new life to the space. While work on the garden continues, their efforts made a meaningful impact and helped move the project forward.

Thank you to all of our summer students for your hard work and dedication this season!

On September 30, we honour the children who never returned home and the Survivors of residential schools. Join us in wea...
09/30/2026

On September 30, we honour the children who never returned home and the Survivors of residential schools. Join us in wearing orange to show that Every Child Matters.

Take some time to reflect, learn, and listen to Indigenous histories and voices, and honour the stories of Survivors and their families.

Learn more: https://bit.ly/4jxqVTb 🧡

Address

85 Lappan's Lane
Kingston, ON

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30am

Telephone

+16135461181

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