Utilities Kingston

Utilities Kingston Thanks for following. Terms of use: UtilitiesKingston.com/Corporate/AboutUs/Social In case of utility emergency, please call 613-546-1181.

These Terms of Use apply when you communicate with Utilities Kingston through social media, including on Facebook, so please read them carefully. Utilities Kingston Facebook Terms


This is an official page of Utilities Kingston in Kingston, Ontario, Canada. This page was created to provide people who live and work in the Kingston area access to information about Utilities Kingston and a

platform to interact with Utilities Kingston. This page is monitored and managed by the communications group of Utilities Kingston Monday to Friday (excepting statutory holidays) from 8:00 AM to 4:30 PM. Comments posted by others on the Utilities Kingston page(s) are not to be considered the opinion of Utilities Kingston nor does Utilities Kingston endorse any third-party comments on this page. Utilities Kingston welcomes a person’s right to express his/her opinion and encourages posters to keep comments related to content on this page. In case of a life-threatening emergency, call 9-1-1. Before posting on this page, please review the terms below:

A posting on this page constitutes acceptance of these terms. Utilities Kingston employees are guided by the following values: honest, motivated, respectful and reliable and these are reflected in our terms of use.

* The acceptance of a friend invite between Utilities Kingston members and its publics does not indicate endorsement of that person’s or organization's actions or comments.
* Utilities Kingston reserves the right to remove and/or block anyone who posts inappropriate material as determined by the Utilities Kingston.
* Utilities Kingston reserves the right to remove any comments that are false, inappropriate or offensive, including comments that:
- defame, abuse, harass, stalk, threaten or violate the legal rights of others,
- include racism, hatred, insults, slander, threats, obscenity, violence, vulgarity, spam or advertisements,
- have personal information about another person or that violate a person’s privacy interests,
- include copyrighted material belonging to another person,
- contain links to inappropriate or offensive websites.
* Utilities Kingston reserves the right to block any individual that makes comments as per the above.
* Comments that have legal implications or any affiliation to a pending investigation or regulatory concern will be removed.
* If you have photos or videos you’d like to share on this page, contact [email protected]
* Postings are subject to all applicable Federal and Provincial legislation.

09/08/2026

If you're moving into a new home, don't forget to set up your Utilities Kingston account. Applying online is the easiest way to get started and helps make your move a little smoother.

Open your account online: https://bit.ly/3VlDGmv

Questions? Visit our Moving FAQ: https://bit.ly/3Vn4cfj

Wishing everyone a safe and relaxing Labour Day weekend. Please note that our office will be closed on Monday, September...
09/04/2026

Wishing everyone a safe and relaxing Labour Day weekend. Please note that our office will be closed on Monday, September 7.

For any utility emergencies, our 24/7 emergency line is always available at 613-546-1181.

Reminder: lowest electricity rates apply on Labour Day for customers on Time-of-Use (TOU) and Ultra-Low Overnight (ULO) price plans. Details here: https://bit.ly/4wgqTC9

You may have heard a little more about outage maps than usual this week. 👀 So… it's a good time to make sure you know wh...
09/04/2026

You may have heard a little more about outage maps than usual this week. 👀

So… it's a good time to make sure you know where to find ours!

Outage maps are the place to check for information and updates about planned and unplanned electricity outages.

👉 If you are a Utilities Kingston electricity customer, check our real-time outage map: https://power.utilitieskingston.com/Outages

If your outage isn’t listed, call 613-546-1181 anytime to report it. For life-threatening emergencies, call 9-1-1.

After heavy rainfall, local water quality may be impacted. That's why Southeast Public Health advises avoiding swimming ...
09/03/2026

After heavy rainfall, local water quality may be impacted. That's why Southeast Public Health advises avoiding swimming for 48 hours after a significant rain event.

Our real-time sewer overflow map can help you stay informed before heading to the waterfront: https://bit.ly/43Iw1TK

Moving is busy enough. Managing your utility account shouldn't be. With the MyUtilities portal, you can view your balanc...
09/03/2026

Moving is busy enough. Managing your utility account shouldn't be.

With the MyUtilities portal, you can view your balance, access bills online, sign up for eBilling, and manage your account from wherever you are.

Get started today: https://bit.ly/3IlIHc6

Don't wait until next spring. We have a limited number of rain barrels still available. Get yours now and check one thin...
09/02/2026

Don't wait until next spring.

We have a limited number of rain barrels still available. Get yours now and check one thing off next summer's garden prep list today.

Visit our website to order yours: https://bit.ly/4kQpZqI

Got a running toilet? It could be costing you.Here's a simple trick: put a few drops of food colouring in your toilet ta...
09/02/2026

Got a running toilet? It could be costing you.

Here's a simple trick: put a few drops of food colouring in your toilet tank and wait about 10 minutes without flushing. If the colour shows up in the bowl, your toilet has a leak and it's probably using way more water than you think.

The good news? It's an easy fix. Most of the time, it's just the flapper — a rubber seal at the bottom of the tank — that's worn out and needs replacing. You can pick one up at any hardware store for a few dollars, and it only takes a couple minutes to swap out.

Take a few minutes to check your toilet today. Your wallet (and our water supply) will thank you!

Hey students! Getting ready to move? One thing to check off your list: your Utilities Kingston account. Apply online bef...
09/01/2026

Hey students! Getting ready to move? One thing to check off your list: your Utilities Kingston account. Apply online before move-in day. It’s quick, easy, and helps ensure your services are ready when you need them. Visit our website to get started: https://bit.ly/3VlDGmv

08/29/2026

Was your locate request suspended?

A suspended locate request means the Ontario One Call system detected an issue that needs to be reviewed before the request can move forward.

This can happen when information is missing, unclear, or may need to be corrected.

What happens next?
- Your request is reviewed by an Ontario One Call agent
- You may receive a clarification email asking for more details
- Once reviewed, your request will either be processed or you will be advised of any required changes

If your request is suspended, check your email and respond as soon as possible so your request can get back on track.

Suspensions help make sure the information is accurate before the locate process continues.

Learn more at OntarioOneCall.ca.

Make managing your Utilities Kingston account easy with the MyUtilities portal. View your bills, sign up for eBilling, a...
08/28/2026

Make managing your Utilities Kingston account easy with the MyUtilities portal. View your bills, sign up for eBilling, and access your account information anytime, anywhere.

Register today: https://bit.ly/3IlIHc6

Address

85 Lappan's Lane
Kingston, ON

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30am

Telephone

+16135461181

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