North Bay Hydro

North Bay Hydro North Bay Hydro is the local electric distribution company (LDC) in North Bay, Ontario, Canada, serving approx. 23,000 customers.

North Bay Hydro strives to provide high levels of customer satisfaction and reliable electrical service with the lowest feasible number of interruptions of minimum duration. We value employee and public safety and will assist customers in becoming informed about economical and efficient uses of electricity. We are committed to promoting responsible energy consumption and environmental management.

With issues such as Global Warming and power shortages/outages in the public eye, and at the forefront of the news, it has become more important than ever to promote the need for responsible energy management. North Bay Hydro operates a number of incentives designed to reduce the amount of energy being consumed, and to promote effective environmental conservation. Organizing events where our customers can exchange their old incandescent light bulbs for new energy-efficient compact fluorescent ones is just one of the things that we are doing to fulfill our mandate of a greener North Bay.

- We are 100% self-funded through electrical distribution rates and service charges
- We pay taxes, we are not funded or subsidized by taxes
- North Bay Hydro staff includes 43 full-time employees
- We receive an average of 1,800 customer contact calls per month
- We respond to an average of 130 service calls per month
- We read an average of 23,000 meters per month

05/30/2026

The outage on Widdifield Station Road has been resolved, thank you for your patience, if you’re experiencing any issues please give us a call

05/30/2026

Crews are on site at Widdifield Station Road, for a tree on the line, to isolate the area and work safely, the crew requires an outage for approximately an hour. ETA to restoration will be 1pm. We apologize for the inconvenience.

05/29/2026

Great news, The outage on Peninsula and Area is Resolved, this was due to multiple trees on the line. We are still fielding calls for Trees on powerline throughout the city, please call us if you’re experiencing any issues.

05/29/2026

North Bay Hydro is currently switching and working in conjunction with Hydro one to resolve the issue on Peninsula and down 63 and area. We should have a better update soon.
Lees Road, Outage is Resolved.
We apologize for the inconvenience.

05/29/2026

North bay is experiencing high winds, with multiple outages, please give us a call if you’re experiencing issues or damage

05/29/2026

North Bay Hydro is aware of an outage on Peninsula and Area, due to windy conditions. Crews have been dispatched, we will provide an ETA to restoration shortly.

Good morning, We have a planned outage tomorrow on Gordon and Eugene and the surrounding streets, May 27, 2026, from 830...
05/26/2026

Good morning, We have a planned outage tomorrow on Gordon and Eugene and the surrounding streets, May 27, 2026, from 830am-12pm to transfer over to brand new equipment. Customers affected have received a notice. We apologize for the inconvenience.

05/26/2026

Update: Power has been restored in West Ferris, although we are still investigating the cause of the outage, if anyone is experiencing any issues please give us a call… in the meantime Go Habs Go!

05/25/2026

Outage Alert: North bay Hydro is aware of an outage in West Ferris, Marshall Park and surrounding areas. Crews have been dispatched and we will update as we receive them.

05/21/2026

Outage has been resolved in Gormanville/ Downtown area of North Bay, this was due to an outage on our Circuit from Hydro one, if you’re experiencing any issues please give us a call.

Address

74 Commerce Court
North Bay, ON
P1B8Y5

Telephone

705-474-8100

Website

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