The Office of the Procurement Ombud

The Office of the Procurement Ombud (OPO) is a neutral and independent organization that helps resolve contracting disputes between businesses and the federal government.

World Humanitarian DayToday, we recognize the dedication of humanitarian workers around the world who support people and...
08/19/2026

World Humanitarian Day

Today, we recognize the dedication of humanitarian workers around the world who support people and communities in times of crisis.

Effective public procurement helps governments acquire the goods and services needed to deliver essential programs and respond when they are needed most.

Did you know?Some of the most common procurement issues identified by OPO include evaluation concerns, deviations from c...
08/17/2026

Did you know?

Some of the most common procurement issues identified by OPO include evaluation concerns, deviations from contract terms and conditions, inconsistent behaviour by federal officials, and the complexity of federal procurement.

Learn more about these recurring procurement issues and our work by exploring our previous Annual Reports: https://opo-boa.gc.ca/repann-annrep-eng.html

Did you know?Not every contract dispute needs to escalate.OPO's Alternative Dispute Resolution (ADR) services help suppl...
08/14/2026

Did you know?

Not every contract dispute needs to escalate.

OPO's Alternative Dispute Resolution (ADR) services help suppliers and federal organizations work toward resolving contract administration issues through informal facilitation or formal mediation- saving time, preserving relationships and finding practical solutions.

Learn more about our ADR services: https://opo-boa.gc.ca/reglement-resolving-eng.html

A stronger procurement process benefits everyone.The Office of the Procurement Ombud helps improve federal procurement b...
08/11/2026

A stronger procurement process benefits everyone.

The Office of the Procurement Ombud helps improve federal procurement by reviewing complaints, facilitating dispute resolution and identifying opportunities to strengthen procurement practices across government.

Learn more: opo-boa.gc.ca

Yesterday, August 9, 2026, marked International Day of the World’s Indigenous Peoples, an opportunity to recognize the r...
08/10/2026

Yesterday, August 9, 2026, marked International Day of the World’s Indigenous Peoples, an opportunity to recognize the rich histories, cultures, and contributions of First Nations, Inuit, and Métis peoples in Canada and around the world.

At the Office of the Procurement Ombud (OPO), we are committed to promoting fair, open, and transparent federal procurement for all. This includes reviewing procurement practices of federal departments through our Procurement Practice Reviews (PPRs).

OPO recently completed a PPR related to contracts awarded to Indigenous businesses. The review provides insights into federal procurement practices and includes recommendations to strengthen procurement processes and support meaningful opportunities for Indigenous businesses.

Learn more about the report’s key findings and OPO recommendations:

This link will take you to a page that’s not on LinkedIn

The Office of the Procurement Ombud (OPO) frequently reviews the procurement practices of federal departments to assess ...
08/04/2026

The Office of the Procurement Ombud (OPO) frequently reviews the procurement practices of federal departments to assess their fairness, openness and transparency, and to make recommendations for improvement when appropriate.

As part of its ongoing oversight role, OPO follows up on recommendations arising from these reviews to determine whether federal departments have implemented action plans in response to the Procurement Ombud’s recommendations.

The Procurement Ombud recently conducted a Follow-up Review of his 2021-22 Procurement Practice Review (PPR) of Shared Services Canada (SSC).

Read the full report to learn more about his review and findings and the progress made in implementing the recommendations:

https://opo-boa.gc.ca/praapp-prorev/2026/suivi-followup-spc-ssc-eng.html

Procurement simplification is about more than reducing paperwork.Effective procurement simplification focuses on creatin...
07/24/2026

Procurement simplification is about more than reducing paperwork.

Effective procurement simplification focuses on creating processes that are easier to navigate while supporting fairness, openness, and transparency.

Key aspects of procurement simplification include:
✔️ Consistency
✔️ Standardized and streamlined processes
✔️ Reduced redundancy

Learn more about OPO's commitment to simplification: https://opo-boa.gc.ca/piliers-pillars-eng.html

Fairness, openness, and transparency are fundamental principles of federal procurement.The Financial Administration Act ...
07/21/2026

Fairness, openness, and transparency are fundamental principles of federal procurement.

The Financial Administration Act states that the Government of Canada is committed to taking appropriate measures to promote fairness, openness, and transparency in the bidding process for federal contracts.

These principles help support a procurement system that is accessible, accountable, and fair for suppliers.

Earlier this week, the world celebrated World Youth Skills Day, a day that recognizes the importance of equipping young ...
07/17/2026

Earlier this week, the world celebrated World Youth Skills Day, a day that recognizes the importance of equipping young people with the skills they need to succeed in their careers and contribute to their communities.

At our office, we recognize the value of learning, growth, and professional development. Through our Knowledge Deepening and Sharing reports, we contribute research and insights that help strengthen understanding of federal procurement issues and support informed decision-making.

On World Youth Skills Day, we celebrate the importance of education, skills development, and lifelong learning in building a strong public service and supporting Canada's future workforce.

Interested in learning more? Explore our Knowledge Deepening and Sharing reports: https://opo-boa.gc.ca/connaissances-knowledge-eng.html

Need to submit a procurement-related complaint?Our office offers two ways to submit a complaint:💻 Online through our sec...
07/14/2026

Need to submit a procurement-related complaint?

Our office offers two ways to submit a complaint:

💻 Online through our secure complaint form

📬 By mail by completing a complaint form and sending it, along with any supporting documentation, to our office

Before submitting a complaint, be sure to review the eligibility requirements and complaint process on our website.

Learn more: https://opo-boa.gc.ca/plaintesurvol-complaintoverview-eng.html

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400-410 Laurier Avenue W
Ottawa, ON
K1RIB7

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