Financial Consumer Agency of Canada (FCAC)

Financial Consumer Agency of Canada (FCAC) FCAC protects the rights and interests of consumers of financial products and services.

https://www.canada.ca/en/financial-consumer-agency/corporate/about.html
FR: http://www.facebook.com/ACFCan
Terms: https://www.canada.ca/en/transparency/terms.html To learn more about FCAC, visit: https://www.canada.ca/en/financial-consumer-agency/corporate/about.html

08/18/2026

🫣 You could end up owing way more on your purchases if you're only making the minimum payment on your credit card every month.

The "minimum payment" is just that...the smallest amount you can pay now.

But it's not the cheapest way to pay off your credit card. 🤑

Compare different approaches with the Credit Card Payment Calculator: https://itools-ioutils.fcac-acfc.gc.ca/CCPC-CPCC/CreditCardPaymentCalculator.aspx
[Video description: Maya Rudolf making a shocked face. Text: POV: You finally did the math on your minimum payment.]

Is a FinTech app asking for your banking log-in information?🛑STOP! Put down your phone. And walk away.Providing your ban...
08/14/2026

Is a FinTech app asking for your banking log-in information?

🛑STOP! Put down your phone. And walk away.

Providing your banking log-in information to a 3rd party is likely against your bank's terms and conditions. This could:
❌ Expose you to risks
❌ Void your liability protection for unauthorized transactions

Stick to apps authorized by your bank to keep your money safe!

Maybe it's not glamourous.💄But future you will thank you. 🤩
08/13/2026

Maybe it's not glamourous.💄

But future you will thank you. 🤩

08/11/2026

But that's not all we do.

We also work to protect financial consumers' rights and interests in their dealings with banks.

So if you want to learn how to budget, avoid scams, understand your banking rights or make informed financial decisions...

That's what we're here for!
[Video description: Background aerial view of a calm river winding through a lush green summer forest. Text: If you're looking for financial literacy content that's practical, relevant, and (hopefully) not boring. You're in the right place.]

08/10/2026

What's your biggest budgeting challenge?

📱 Finding the right tool
💸 Sticking to a budget
📉 Tracking spending
❓ Getting started

08/07/2026

Protect 🛡️ Empower 📖 Advance 🔍

Helping Canadians make informed financial decisions with confidence. 💪
[Video description: FCAC logo in background while FCAC social media posts, tools, and resources appear on the screen with text: Tell me about FCAC.]

Behind on your mortgage or concerned you might be soon? 🏠Don't wait until things become unmanageable.If you're facing ex...
08/06/2026

Behind on your mortgage or concerned you might be soon? 🏠

Don't wait until things become unmanageable.

If you're facing exceptional circumstances, your bank is expected to work with you to find support options that fit your situation--and that won't negatively impact your credit rating.

Reach out to your bank now! The sooner you do, the more options you may have.

08/05/2026

Yep, that's a thing!

Under the Financial Consumer Protection Framework, federally regulated banks must consider your financial circumstances and needs before recommending products and services..
[Video description: Gif of family wearing Snuggies at a campground, lifting their arms in the air
Text: POV: You learn your bank is required to recommend products that are appropriate for your situation.]

Address

427 Laurier Avenue West
Ottawa, ON
K1R1B9

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18664613222

Website

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