Ombudsman for the Department of National Defence and the Canadian Forces

Ombudsman for the Department of National Defence and the Canadian Forces The Ombudsman investigates complaints and serves as a neutral third party on matters related to the Department of National Defence and the Canadian Forces.

FR: https://www.facebook.com/mdnfcombudsman/ Our Mandate

The Ombudsman investigates complaints and serves as a neutral third party on matters related to the Department of National Defence and the Canadian Forces. Acting independently of the chain of command and managers, he reports directly to the Minister of National Defence. The office is a direct source of information, referral, and education

for the men and women of the Department of National Defence and the Canadian Forces. Its role is to help individuals access existing channels of assistance or redress when they have a complaint or concern. In addition, the Ombudsman may investigate and report publicly on matters affecting the welfare of members and employees of the Department or the Canadian Forces and others falling within his jurisdiction. The ultimate goal is to contribute to substantial and long-lasting improvements to the Defence community. Any of the following people may bring a complaint to the Ombudsman when the matter is directly related to the Department of National Defence or the Canadian Forces.

•A current or former member of the Canadian Forces

•A current or former member of the Cadets

•A current or former employee of the Department of National Defence

•A current or former non public fund employee

•A person applying to become a member

•A member of the immediate family of any of the above-mentioned

•An individual on an exchange or secondment with the Canadian Forces

08/10/2026

What a great day at the Blackdown Cadets / Cadets de Blackdown career fair! 🙌

We were happy to connect with so many cadets, share what we do, and learn more about your interests and ambitions.

Thanks for all the great conversations. We're looking forward to seeing what the future holds for you!

🌐 Curious about what we do? Visit https://www.canada.ca/en/ombudsman-national-defence-forces.html

08/07/2026

We were pleased to visit the Canadian Coast Guard base in Parry Sound, Ontario, to introduce our office and to learn more about the vital work they do. Thank you to the team for the warm welcome and informative discussion. We appreciate the opportunity to connect and learn from your expertise.

To learn more about our office, visit: https://www.canada.ca/en/ombudsman-national-defence-forces.html

08/07/2026

When a member of your family joins the military it can sometimes be a confusing new world to understand. This fun and interactive workshop offers an introduction to the military and the military lifestyle.

Topics will include: an overview of the Canadian Armed Forces, rank structure, acronyms and abbreviations and much more! This is an adult program for ages 19yrs+. Parents of members, partners/spouses of members, adult children, and friends of members are welcome to attend.

Register / Inscrire : https://us02web.zoom.us/meeting/register/DHs98PIyTEiafe-SWcvFBg

Lorsqu'un membre de votre famille s'engage dans l'armée, il peut parfois s'agir d'un nouvel univers difficile à appréhender. Cet atelier ludique et interactif propose une introduction à l'armée et au mode de vie militaire.

Parmi les thèmes abordés : une présentation générale des Forces armées canadiennes, la hiérarchie militaire, les acronymes et abréviations, et bien plus encore ! Il s'agit d'un programme destiné aux adultes âgés de 19 ans et plus. Les parents des militaires, leurs conjoints ou partenaires, leurs enfants majeurs et leurs amis sont les bienvenus.

08/04/2026
07/29/2026

The office will be closed on 3 August.

On that day, we will not monitor our live chat, phone lines, or emails. We will open again on 4 August and will respond to your messages as soon as possible.

Address

100 Metcalfe Street
Ottawa, ON
K1P5M1

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