Every complaint deserves to be heard, acknowledged, and responded to with care, fairness, and in a timely manner. ᑖᓐᓇ ᐱᓇᓱᒐᖓ ᐅᓐᓂᓘᑎᓕᕆᔨᐅᓂᕐᒧᑦ ᑎᓕᔭᐅᒪᐅᑎᓕᐅᑉ
ᒪᓂᒪᑎᑦᓯᒋᐊᖃᕐᓂᐅᕗᖅ ᐊᑦᑕᓀᑦᑐᒥᒃ, ᐱᕕᑦᓴᐅᓂᕐᒧᑦ ᐊᑐᐃᓐᓇᐅᓗᓂ, ᐊᒻᒪᓗ
ᓲᓱᒋᔭᑦᓴᐅᓱᓂ ᑐᖕᖓᕕᒃ ᐃᓘᓐᓀᓄᑦ ᓄᐃᑦᓯᕕᐅᒍᓐᓇᓱᓂ ᐃᓱᒫᓘᑎᒋᔭᐅᔪᓂᒃ.
ᐊᑐᓂᑦ ᐅᓐᓂᓘᑎᒃ ᓈᓚᑦᑕᐅᒍᓐᓇᕆᐊᖃᕐᒪᑦ, ᖃᐅᔨᕙᓪᓚᑕᐅᓗᓂ, ᐊᒻᒪᓗ
ᖃᓄᐃᓘᕈᑎᐅᓗᓂ ᐃᑉᐱᒋᔭᐅᑦᓯᐊᓗᓂ, ᓈᒻᒪᓈᕐᑐᑯᑦ, ᐊᒻᒪᓗ ᐱᕕᑦᓴᐅᒋᐊᓕᒻᒧᑦ
ᓈᒻᒪᓈᕐᑐᑯᑦ.
ᐱᑦᔪᑎᖓ ᑖᑦᓱᒪ ᒪᑉᐱᒐᐅᑦ
ᑖᓐᓇ Facebook-ᑎᒍᑦ ᑕᑯᒋᐊᕐᑕᐅᕕ
ᒃ ᑐᕌᒐᖃᕐᑐᖅ ᐅᑯᓂᖓ:
• ᐊᑐᐃᓐᓇᐅᑎᑦᓯᓗᓂ ᑐᓴᐅᒪᔭᐅᒋᐊᓕᓐᓂᒃ ᐱᑦᔪᑎᓕᓐᓂᒃ ᐅᓐᓂᓘᑎᓕᐅᓕᕈᓂ
ᖃᓄᐃᓘᕈᓯᐅᒋᐊᓕᓐᓂᒃ ᐃᓗᓯᓕᕆᓂᕐᒥ ᐊᒻᒪᓗ ᐃᓅᓯᓕᕆᓂᕐᒥ ᐱᒍᑦᔨᐅᑎᓄᑦ
• ᐃᑲᔪᕐᑐᓗᓂ ᐊᑐᕐᑎᓂᒃ ᑐᑭᓯᒪᑦᓯᐊᓂᒃᑯᑦ ᐃᓄᐃᑦ ᐱᔪᓐᓇᐅᑎᖏᓐᓂᒃ
• ᐊᒥᖅᖄᖃᑎᖃᖃᑦᑕᓗᓂ ᑐᓴᕋᑦᓴᐅᓕᕐᑐᓂᒃ, ᐱᕕᑦᓴᐅᑎᑕᐅᔪᓂᒃ ᐊᒻᒪᓗ
ᑲᖐᓱᐊᒍᑎᒋᓂᐊᕐᑕᖏᓐᓂᒃ ᐱᐅᒃᑯᑎᓂᒃ
• ᒪᓂᔨᕕᒋᓗᒋᑦ ᐊᑦᑕᓇᖕᖏᑐᒥᒃ ᓇᔪᒐᑦᓴᒥᒃ ᐊᐱᕐᓱᑲᑦᑕᕕᐅᓂᐊᕐᑐᒥᒃ ᐱᑦᔪᑎᓕᓐᓂᒃ ᖃᓄᖅ
ᑐᓂᔨᒍᓐᓇᒪᖔᑕ ᐅᓐᓂᓘᑎᒥᒃ
• ᐊᑐᕐᑕᐅᒍᓐᓇᑐᖅ ᐊᓪᓚᖁᑎᓕᐅᕐᓂᒧᑦ ᐅᓐᓂᓘᑎᓂᒃ ᑐᕃᓐᓇᑐᒃᑯᑦ ᖃᕆᑕᐅᔭᑎᒍᑦ
(Messenger)
ᓲᓱᒋᔭᖃᕐᓂᖅ ᐊᒻᒪᓗ ᖃᐅᔨᒪᑦᓯᐊᕆᐊᖃᕐᓂᖅ
ᒪᑯᓂᖓ ᐱᓂᐊᕐᓂᖃᖁᔨᕗᒍᑦ ᐃᓘᓐᓇᓯᓐᓂᒃ:
• ᐊᑐᕐᓗᓯ ᓲᓱᒋᔭᖃᕐᓂᒥᒃ ᐊᒻᒪᓗ ᐊᑦᔨᒌᑦᑎᓯᑦᓯᐊᓂᕐᒥᒃ ᐅᖃᐅᓯᕐᒥᒃ
• ᐊᑑᑎᑦᑌᓕᓗᓯ ᓄᓇᖃᑎᒋᖕᖏᑕᑦᓯᓂᒃ ᐊᑭᕋᕐᑐᓂᕐᒥᒃ, ᐊᕐᓇᓂᒃ/ᐊᖑᑎᓂᒃ ᓱᒃᑰᑎᑦᓯᓂᕐᓂᒃ,
ᖀᓕᖕᖑᒋᔭᖃᕐᓂᓂᒃ, ᐅᑉᕙᓘᓐᓃᑦ ᓈᒻᒪᓴᖕᖏᓂᕐᓄᑦ ᐅᖃᐅᓯᕐᓂᒃ
• ᐃᖅᖃᐅᒪᑦᓯᐊᓗᑎᑦ ᑕᒪᒃᑯᐊ ᐊᒥᓱᑦ ᐱᑦᔪᑎᐅᕙᓚᖓᔪᑦ ᓱᕐᕃᒍᓐᓇᓂᖏᓐᓂᒃ ᐃᓄᓐᓂᒃ
ᐅᑉᕙᓘᓐᓃᑦ ᐃᓚᒌᓂᒃ.
ᐅᖃᐅᓯᕆᔭᐅᔪᑦ ᐅᓐᓂᓘᑎᒥ ᓴᖕᖐᓕᑎᕆᓂᐊᕐᓱᑎᒃ ᐊᑦᑕᓀᑦᑐᒦᒋᐊᖃᕐᓂᒥᒃ ᐅᑉᕙᓘᓐᓃᑦ
ᓲᓱᒋᔭᐅᓂᕐᒥᒃ ᐲᖅᑕᐅᖃᑦᑕᓂᐊᕐᑐᑦ.
ᓴᐳᑦᔨᓂᖅ ᐃᓅᑉ ᓇᒻᒥᓂᖏᓐᓄᐊᖓᔪᓂᒃ ᐊᒻᒪᓗ
ᑐᓴᐅᒪᒐᑦᓴᓕᐊᒍᓯᒪᑦᓱᑎᒃ ᐃᖅᐸᑎᑕᐅᒋᐊᖃᖕᖏᑐᓂᒃ
ᐊᑦᑕᓀᑦᑐᒦᒋᐊᖃᕐᓂᓅᕕᑦ ᐊᒻᒪᓗ ᐊᓯᑉᐱᑦ ᐊᑦᑕᓀᑦᑐᒦᒋᐊᖃᕐᓂᖏᓐᓄᑦ:
• ᓄᐃᑦᓯᒋᐊᖃᖕᖏᑐᑎᑦ ᖃᕆᑕᐅᔭᒧᑦ ᐃᓅᑉ ᓇᒻᒥᓂᖅ ᐃᓗᓯᓕᕆᓂᖓᓄᐊᖓᑦᓱᑎᒃ
ᑐᓴᐅᒪᔭᐅᒍᑎᑦᓴᐅᓱᑎᒃ ᓄᐃᑕᐅᓯᒪᔪᓂᒃ, ᐋᓐᓂᐊᓯᐅᕐᑕᐅᒍᑎᕕᓃᑦ ᐊᓪᓚᖁᑎᖏᓐᓂᒃ,
ᐋᓐᓂᐊᕕᒻᒧᑦ ᑲᒪᒋᔭᐅᔪᑦ ᐊᑎᖏᓐᓂᒃ, ᐱᓇᓱᑦᑏᑦ ᐊᑎᖏᓐᓂᒃ, ᐅᑉᕙᓘᓐᓃᑦ
ᓇᓗᓀᕐᓯᒪᑦᓯᐊᑐᓂᒃ ᐱᑦᔪᑎᓕᓐᓂᒃ ᑲᒪᒋᔭᐅᒍᑎᕕᓂᕐᓂᒃ ᐅᓐᓂᓘᑎᓕᐊᕐᐱᑦ ᐃᓗᐊᓂ.
• ᓇᓗᓀᕐᓯᒋᐊᖃᖕᖏᑐᑎᑦ ᐋᓐᓂᐊᓯᐅᕐᓂᓕᕆᕕᒻᒥ ᐱᓇᓱᑦᑎᓂᒃ, ᐋᓐᓂᐊᓯᐅᑎᓂᒃ,
ᐋᓐᓂᐊᓯᐅᑎᒻᒪᕆᓐᓂᒃ, ᐃᓅᓯᓕᕆᓂᕐᒥ ᐱᓇᓱᑦᑎᓂᒃ, ᐅᕙᓘᓐᓃᑦ ᓄᓇᓕᒻᒥᐅᓂᒃ
ᐅᓐᓂᓘᑎᓕᐊᕐᐱᑦ ᐃᓗᐊᓂ ᐅᑉᕙᓘᓐᓃᑦ ᐅᖃᐅᓯᑦᓴᖃᕐᕕᐅᑉ ᐃᓗᐊᓂ.
• ᐅᖃᓯᑦᓴᕆᔭᑎᑦ ᐃᓗᓕᖃᑐᐊᕐᐸᑕ ᓇᓗᓀᕐᓯᐅᑎᓂᒃ ᑐᑭᓯᑎᑦᓯᐅᑎᓂᒃ,
ᓄᐃᖕᖏᑕᕆᑐᐃᓐᓇᕆᐊᓕᕗᑦ ᐅᑉᕙᓘᓐᓃᑦ ᓄᖑᑎᕐᓗᒋᑦ.
ᐱᕕᖃᕈᒪᒍᕕᑦ ᐅᖄᒍᑎᖃᕐᓂᒥᒃ ᐱᑦᔪᑎᓪᓚᕆᓐᓂᒃ, ᐅᑯᐊ ᓇᓪᓕᐊᓂᒃ ᐊᑐᕆᐊᖃᕐᐳᑎᑦ:
- ᐅᕙᑦᑎᓄᑦ ᓯᕙᓂᕐᓗᑎᑦ ᐅᕗᖓ 819-988-2957 ᐅᐃᒍᓗᒍ 4274
- ᐊᓪᓚᓗᑎᑦ ᖃᕆᑕᐅᔭᑎᒍᑦ Messenger-ᑯᑦ
- ᖃᕆᑕᐅᔭᑎᒍᑦ ᐅᕗᖓ: [email protected] ᐅᑉᕙᓘᓐᓃᑦ
[email protected]
ᐊᑦᑕᓀᑦᑐᒦᒋᐊᖃᕐᓂᖅ ᐊᒻᒪᓗ ᐅᖁᒣᑦᑐᑎᒎᕐᑐᓂᒃ ᐃᑲᔪᕆᐊᖃᕐᓂᖅ
ᑖᓐᓇ ᑕᑯᒋᐊᕐᕕᒃ ᐃᑉᐱᒋᔭᐅᖏᓐᓇᓲᒍᖕᖏᑐᖅ ᐃᑲᐅᕐᓂᓂᒃ 24-ᓂᒃ, ᐅᓪᓗᓂᒃ 7-ᓂᒃ.
ᐊᑑᑎᑐᐊᕈᕕᑦ ᐅᑉᕙᓘᓐᓃᑦ ᐊᓯᓐᓃᕕᑦ ᖃᐅᔨᒪᒍᕕᑦ ᑲᑉᐱᐊᓇᕐᑐᑎᒎᕐᑐᒥᒃ, ᐊᑏ ᐅᖃᕐᕕᖃᕆᑦ:
• ᓄᓇᓕᑦᓯ ᐋᓐᓂᐊᓯᐅᕐᓂᓕᕆᕕᖓᓄᑦ, ᐋᓐᓂᐊᓯᐅᑎᒃᑯᓯᓐᓄᑦ ᓯᕙᓂᕐᓗᑎᑦ ᐅᕗᖓ 9090
• ᐅᐃᒪᓇᕐᑐᓕᕆᔨᓄᑦ ᐃᓅᓕᓯᕆᓂᕐᒥ ᐱᒍᑦᔨᔨᓄᑦ
ᐅᓂᑦᓯᒪᒐᓱᐊᕆᐊᖃᕐᓂᓄᑦ ᒪᓕᒉᑦ
ᑕᒪᑦᓱᒥᖓ ᑕᑯᒋᐊᕐᕕᒥᒃ ᐊᑦᑕᓀᑦᑐᑎᑦᓯᒋᐊᖃᕐᓂᓄᑦ ᐊᒻᒪᓗ ᐃᑲᔪᕐᓯᒪᒍᑎᐅᒋᐊᖃᕐᓂᖓᓄᑦ,
ᐲᕐᓯᑐᐃᓐᓇᕆᐊᖃᕐᑐᒍᑦ ᐅᖃᐅᓯᑦᓴᕆᔭᐅᔪᓂᒃ ᐃᒣᓕᖓᔪᓂᒃ:
• ᐃᓗᓕᖃᕐᑐᓂᒃ ᐃᓅᑉ ᓇᒻᒥᓂᖓᓄᐊᖓᔪᓂᒃ ᐅᑉᕙᓘᓐᓃᑦ ᐃᖅᐸᑎᑕᐅᒋᐊᖃᖕᖏᑐᓂᒃ
ᑐᓴᐅᒪᒐᑦᓴᓕᐊᒍᓯᒪᔪᓂᒃ
• ᓲᓱᒋᔭᖃᖕᖏᑐᓂᒃ, ᐊᑦᑕᕈᓱᖕᖏᑐᓂᒃ, ᐅᑉᕙᓘᓐᓃᑦ ᓴᐱᕐᓵᕆᔪᓂᒃ
• ᐃᖅᐸᑎᕆᔪᓂᒃ ᓈᒻᒪᓈᖕᖏᑐᓂᒃ ᐅᖃᐅᓯᓕᓐᓂᒃ ᐅᑉᕙᓘᓐᓃᑦ ᒥᑦᓯᖃᖕᖏᑐᓂᒃ
ᑲᒪᒃᑭᓗᑦᑕᐅᓂᕋᐅᑎᓂᒃ
• ᑐᓴᐅᒪᒐᑦᓴᓕᕆᓂᕐᓄᐊᖓᔪᓂᒃ, ᑮᓇᐅᔭᓕᐅᕋᓱᐊᕐᓂᓄᐊᖓᔪᓂᒃ, ᐅᑉᕙᓘᓐᓃᑦ
ᐱᑦᔪᑎᒨᖓᖕᖏᑐᓂᒃ ᐃᓗᓕᖏᓐᓃᑐᓂᒃ
• ᓱᒃᑯᑎᕆᔪᓂᒃ Facebook ᒪᓕᒐᖏᓐᓂᒃ ᓈᒻᒪᓈᕐᑐᑰᕐᑎᓯᒐᓱᐊᕐᓂᓄᑦ, ᐊᑦᑕᓀᑦᑑᒋᐊᖃᕐᓂᖓᓂᒃ
ᓱᓕᔫᒐᓱᐊᕐᓂᖓᓂᓗ
ᓄᐃᑕᔫᑦᓯᐊᓂᖅ ᐊᒻᒪᓗ ᑲᒪᒋᔭᖃᕆᐊᖃᕐᓂᖅ
• ᑐᓂᒪᓂᖃᕐᐳᒍᑦ ᑭᐅᒍᓐᓇᓂᕐᓄᑦ ᐊᐱᕐᓲᑎᓂᒃ ᐱᕕᑦᓴᐅᒋᐊᓕᐅᑉ ᐃᓗᐊᓂ ᐊᒻᒪᓗ ᓲᓱᒋᔭᖃᕐᓗᑕ
ᐱᓂᐊᕐᓂᖃᕐᓗᑕ
• ᑐᕌᒐᖃᕐᐳᒍᑦ ᐊᑐᐃᓐᓇᖃᕐᑎᓯᓂᕐᒥᒃ ᓈᒻᒪᓈᕐᓯᒪᔪᓂᒃ ᑐᓴᐅᒪᒐᑦᓴᐅᒋᐊᓕᓐᓂᒃ ᐱᑦᔪᑎᓕᓐᓂᒃ
ᐱᔪᓐᓇᐅᑎᓂᒃ, ᐅᓐᓂᓘᑎᓕᐅᕐᓂᓄᑦ ᖃᓄᐃᓘᕈᓯᐅᒋᐊᓕᓐᓂᒃ, ᐊᒻᒪᓗ ᓈᒻᒪᑐᓂᒃ ᑲᒪᒍᓯᕐᓂᒃ
• ᑐᑭᑖᕐᓃᑦ ᐱᑦᔪᑎᓖᑦ ᐅᓂᑦᓯᒪᐅᑎᐅᒋᐊᓕᓐᓂᒃ ᓯᕗᓪᓕᐅᔨᖃᑦᑕᓚᖓᕗᑦ ᐊᑦᑕᓀᑦᑑᒋᐊᖃᕐᓂᖓᓂᒃ,
ᓲᓱᒋᔭᐅᑦᓴᐅᓂᖓᓂᒃ
____________________________________________________________________________________________
Purpose of This Page
This page aims to:
• Provide information about the complaint process in health and social services on the Hudson Coast and at Ullivik
• Support users in understanding their rights
• Share updates, resources, and awareness materials
• Offer a safe space for questions about how to submit a complaint
• Can be used to file a complaint directly over Messenger
Respect and Sensitivity
We ask that everyone:
• Use respectful and non-discriminatory language
• Avoid racist, sexist, hateful, or stigmatizing comments
• Be mindful that many topics may be sensitive for individuals or families
Comments that undermine safety or dignity will be removed. Protecting Privacy and Confidentiality
For your safety and the safety of others:
• Do not post personal health information, medical files, names of patients, names of staff, or details about care you received in the comments.
• Do not identify frontline workers, nurses, doctors, social workers, or community members in your posts or comments.
• If your comment includes identifying details, we may hide or delete it. If you need to discuss specifics, you are invited to:
• Call us at 819-988-2957, ext 4247
• Write on Messenger ( this page only )
• By email at [email protected]
Safety and Crisis Support
This page is not monitored 24/7. If you or someone you know is in danger or in crisis, please contact:
• Your local CLSC/nursing station at 9090
• Social Services - Emergency
819-255-8829 (Salluit)
819-922-3096 (Ivujivik)
819-922-3556 (Ivujivik)
819-496-2232 (Akulivik)
819-988-2957 *677 (Puvirnituq)
819-254-8708 (Inukjuak)
819-331-7019 (Umiujaq)
819-331-7494 (Umiujaq)
819-929-3376 (Kuujjuaraapik)
Kamatsiaqtut Help Line:
1-800-265-3333
Inuit Values and Practices of
NRBHSS (9 AM to 5 PM):
1-877-686-2845
First Nations and Inuit Hope
for Wellness Help Line:
1-855-242-3310
Kids Help Phone (24/7):
1-800-668-6868
Chat: kidshelpphone.ca
Moderation Rules
To keep this page safe and constructive, we may remove comments that:
• Include personal or confidential information
• Are disrespectful, aggressive, or threatening
• Spread misinformation or unfounded accusations
• Promote political, commercial, or unrelated content
• Violate Facebook’s Community Standards
Transparency and Accountability
• We commit to responding to questions in a timely and respectful manner
• We aim to provide accurate information about rights, complaint procedures, and quality of care
• Decisions about moderation will prioritize safety, dignity, and confidentiality
