10/02/2026
The Sault Ste. Marie Police Service – as well as the Canadian Anti-Fraud Centre – has recently received several reports of scammers posing as cellphone service providers.
Watch for these red flags:
đźš© An unexpected offer for a discount, upgraded plan, or new device
đźš© Pressure to act quickly or claims that an offer is available for a limited time
đźš© You are asked to log in to your cellphone account while the caller stays on the line
đźš© Requests for passwords, PINs, security codes, or multi-factor authentication codes
🚩 Requests for your driver’s licence, Social Insurance Number (SIN), or other identification
đźš© Instructions to open an account with another service provider
đźš© Instructions to ship a phone or tablet to an address provided by the caller
Protect yourself:
🛡️ If someone unexpectedly contacts you claiming to be from your service provider, end the call and contact the company directly
🛡️ Use the phone number on your bill or account, or the company’s official website — not contact information provided by the caller
🛡️ Never share passwords, PINs, security codes, or multi-factor authentication codes
🛡️ Do not provide personal or financial information during an unexpected call, text, or email
🛡️ Do not log in to your account while an unknown caller is guiding you
🛡️If you receive a device you did not order, contact the service provider directly to confirm the correct return process
🛡️ Never ship a device to an address provided by an unknown caller
When in doubt, hang up and verify the offer directly with your service provider.
How to Report
🚨Call the Sault Ste. Marie Police Service at 705-949-6300, visit in person, or report online.
🚨Report the incident to the Canadian Anti-Fraud Centre for further support and resources.
Stay Informed
📰Stay informed about recent scams affecting Canadians, tips to protect yourself, and steps to take if you’ve been victimized by visiting the Canadian Anti-Fraud Centre website.
By staying alert, informed, and spreading the word, you can help prevent fraud and protect your community.