Newfoundland Labrador Hydro

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Newfoundland Labrador Hydro To report an outage call 1-888-737-1296. We post from 8:30AM - 4:30PM M-F and during power outages.

Newfoundland and Labrador Hydro is the primary generator of electricity in the province. More than 80% of the energy generated is clean, hydroelectric generation. Hydro sells its power to utility, industrial and 38,000 residential and commercial customers in over 200 communities across the province. We are committed to operational excellence while delivering safe, reliable, least-cost electricity.

UPDATE: Revised Outage Time - Northern PeninsulaPlease be advised that tomorrow’s planned outage on the Northern Peninsu...
10/16/2026

UPDATE: Revised Outage Time - Northern Peninsula

Please be advised that tomorrow’s planned outage on the Northern Peninsula (Saturday, October 17) will now begin at 6:00 a.m. due to anticipated weather conditions in the area. The restoration time is unchanged, and all customers should have their power back at 3:00 p.m.

We apologize for any inconvenience this may cause. Thanks for your understanding as we carry out this work.

We'd like to advise our customers on the Northern Peninsula of two upcoming planned outages affecting communities north of, and including, Castor River South. These outages are required for our teams to complete critical capital upgrade work to transmission lines in the region and help maintain service reliability.

The outages are scheduled for Saturday, October 17, from 7:00am to 3:00pm and Sunday, October 18, from 7:00am to 5:00pm, pending suitable weather conditions. Please note, not all communities will be affected by both outages. A full list of affected communities is available on our website.

Due to the nature of the work being completed, requiring significant crew members and equipment - we ask residents and visitors to please stay aware of activity in the area.

We realize that outages are disruptive and we thank you for your understanding as we complete this essential work.

📣 REMINDER: Planned outages on the Northern Peninsula this weekendThis weekend, crews will be completing critical transm...
10/16/2026

📣 REMINDER: Planned outages on the Northern Peninsula this weekend

This weekend, crews will be completing critical transmission line upgrades to help ensure continued service reliability on the Northern Peninsula.

Planned outages are scheduled for customers in communities north of, and including, Castor River South:

Saturday, October 17 | 7:00 a.m. - 3:00 p.m.
Sunday, October 18 | 7:00 a.m. - 5:00 p.m.

Please note that not all communities will be affected by both outages. Visit https://my.nlhydro.com/outage/ for details.

⚠ Additional crews and equipment will be working throughout the region. Please stay alert. If you see workers, vehicles, equipment or signage, please use extra caution and give crews plenty of space.

Thank you for your understanding as we complete this essential work.

We'd like to advise our customers on the Northern Peninsula of two upcoming planned outages affecting communities north of, and including, Castor River South. These outages are required for our teams to complete critical capital upgrade work to transmission lines in the region and help maintain service reliability.

The outages are scheduled for Saturday, October 17, from 7:00am to 3:00pm and Sunday, October 18, from 7:00am to 5:00pm, pending suitable weather conditions. Please note, not all communities will be affected by both outages. A full list of affected communities is available on our website.

Due to the nature of the work being completed, requiring significant crew members and equipment - we ask residents and visitors to please stay aware of activity in the area.

We realize that outages are disruptive and we thank you for your understanding as we complete this essential work.

Session 2 of today’s Econext conference featured an engaging panel discussion on ‘The Green Economy Outlook: Major Proje...
10/15/2026

Session 2 of today’s Econext conference featured an engaging panel discussion on ‘The Green Economy Outlook: Major Projects on the Horizon.’ Gail Randell, VP Major Projects, joined representatives from North Atlantic, Corner Brook Pulp and Paper, Triple Point, Pattern Energy, and Renewable Energy Systems to share perspectives on the major projects shaping the province’s green economy.
The discussion highlighted how strategic electricity infrastructure, local supply chain participation, and collaboration can help advance Newfoundland and Labrador’s growth story. Thank you to Econext for inviting us to be part of the conversation!

Hydro is pleased to join business leaders, innovators, policymakers, Indigenous and community leaders, and industry expe...
10/15/2026

Hydro is pleased to join business leaders, innovators, policymakers, Indigenous and community leaders, and industry experts today as a sponsor, panelist, and exhibitor at the 2026 econext conference taking place at the Delta Hotel St. John’s! The theme of this year’s conference is 'Building Our Green Economy: Innovation, Opportunities and Impact', and staff and co-op students from our Major Projects Department are looking forward to a great day of discussion about emerging opportunities in our province, while making valuable connections.

10/14/2026

Our customer service phone line is now back in service. To report a power outage or emergency, please call us at 1-888-737-1296.

10/14/2026

Due to the issues impacting Bell Canada phone services, our customer service and emergency phone lines are currently unavailable.

To report a power outage or emergency, please call 709-570-7684.

For general inquiries, customers can also continue to contact us by email at [email protected] or through the myNLhydro app. Power outage information and updates are available at nlhydro.com/outages any time.

We will provide further updates as more information is known. Thank you for your understanding today.

Hunters, please stay alert. 🦺  Our crews and contractors are carrying out planned maintenance work in many areas around ...
10/13/2026

Hunters, please stay alert. 🦺 Our crews and contractors are carrying out planned maintenance work in many areas around the province. If you see workers, vehicles, equipment or signage, please use extra caution and give crews plenty of space. Let’s work together to keep everyone safe this hunting season.

We'd like to advise our customers on the Northern Peninsula of two upcoming planned outages affecting communities north ...
10/13/2026

We'd like to advise our customers on the Northern Peninsula of two upcoming planned outages affecting communities north of, and including, Castor River South. These outages are required for our teams to complete critical capital upgrade work to transmission lines in the region and help maintain service reliability.

The outages are scheduled for Saturday, October 17, from 7:00am to 3:00pm and Sunday, October 18, from 7:00am to 5:00pm, pending suitable weather conditions. Please note, not all communities will be affected by both outages. A full list of affected communities is available on our website.

Due to the nature of the work being completed, requiring significant crew members and equipment - we ask residents and visitors to please stay aware of activity in the area.

We realize that outages are disruptive and we thank you for your understanding as we complete this essential work.

Thank you to the Labrador North Chamber of Commerce and the Labrador West Chamber of Commerce for welcoming us this week...
10/08/2026

Thank you to the Labrador North Chamber of Commerce and the Labrador West Chamber of Commerce for welcoming us this week. We appreciated the opportunity to share updates on the new developments on the Churchill River and hear directly from members.

As work continues toward definitive agreements, ongoing engagement with Labrador communities, businesses and stakeholders remains an important part of the path forward.

📣 The planned power outages for Rocky Harbour and Norris Point have been rescheduled. They will now take place on:- Wedn...
10/06/2026

📣 The planned power outages for Rocky Harbour and Norris Point have been rescheduled. They will now take place on:

- Wednesday, October 7th from 4:30pm-5:00pm
- Thursday, October 8th from 3:00pm-7:00pm

You can find additional information, along with any updates on our customer website here:

Address

Hydro Place, 500 Columbus Drive
St. John's, NL
A1B0C9

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18887371296

Alerts

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