North Eastern Ontario Family and Children's Services

North Eastern Ontario Family and Children's Services Working together for the well-being and safety of children, youth and families. Several other funders support programs as well.

North Eastern Ontario Family and Children’s Services (NEOFACS) is an integrated agency, providing services to children, youth and their families in the Districts of Cochrane and Timiskaming. Our client-responsive programs and services are innovative, evidence-based, and designed to meet the unique needs of those we serve. Our Agency provides Child Welfare, Child and Youth Mental Health, Youth Just

ice and Prevention programs along with a number of other programs and services. NEOFACS is a non-profit charitable organization governed by a volunteer Board of Governors whose funding is received primarily from the Ministry of Children, Community and Social Services, the Ministry of Health and Long-Term Care and the Ministry of the Attorney General. NEOFACS is designated under the French Language Services Act and as such provides services in both official languages. The spectrum of children’s mental health services includes intervention, public education/prevention and supportive services to children, youth and their families. Our Agency also operates a program for children/youth between the ages of 12-15 that functions as a children’s mental health live-in treatment facility. Our Child Welfare services include assessment, investigation, placement (when and where necessary) as well as, supportive services to children/youth and their families. NEOFACS is visible in several communities in northeastern Ontario. Our head office is located in Timmins. Primary District campuses are located in Kapuskasing and Kirkland Lake; several other communities are also home to NEOFACS campuses and programs and services. For a full listing of locations, please refer to our Contact Us page on our website at www.neofacs.org/contact-us. The staff of NEOFACS is comprised of dedicated professionals focused on making a difference in the lives of children, youth and their families. Currently, the Agency employs approximately 360 staff on a full- or part-time basis. If you have concerns about the safety and/or well-being of a child or youth under 18, please contact us immediately. You can reach us 24/7 at 705-360-7100 or toll-free at 1-800-665-7743 in the Cochrane District or 1-866-229-5437 in the Timiskaming District.

09/08/2026
📢 Office Closure Notice 📢 Our offices will be closed on Monday, September 7, 2026, for Labour Day. 📅Wishing everyone a s...
09/04/2026

📢 Office Closure Notice 📢
Our offices will be closed on Monday, September 7, 2026, for Labour Day. 📅

Wishing everyone a safe and happy long weekend!

We are here to help!📣

If you have concerns about the well-being or safety of a child or youth, you can reach us 24/7 by phone :
📞1-705-360-7100
📞1-866-229-KIDS (5437) (Toll-Free)

Our crisis support is available evenings, weekends, and public holidays.❗

If you are experiencing an emergency, please call 9-1-1, a crisis helpline like 9-8-8 or visit your nearest hospital Emergency Department.

Access a list of community resources:
➡️ www.neofacs.org/support-information

🔔

📢 Avis de fermeture des bureaux 📢
Nos bureaux seront fermés le lundi 7 septembre 2026 à l’occasion de la fête du Travail.📅

Passez une belle longue fin de semaine, en toute sécurité !

Nous sommes ici pour aider !📣

Si vous avez des préoccupations concernant le bien-être ou la sécurité d’un enfant ou d’un jeune, vous pouvez nous joindre 24h/24, 7j/7 par téléphone :
📞705 360-7100
📞1 800 665-7743 (sans frais)

Notre soutien en cas de crise est disponible les nuits, les fins de semaine et les jours fériés.❗

En cas d’urgence, veuillez appeler le 9-1-1, une ligne d’aide en cas de crise comme le 9-8-8 ou rendez-vous au service d’urgence de l’hôpital le plus près.

Accédez à une liste de ressources communautaires ici :
➡️ www.neofacs.org/fr/soutien-et-renseignements

09/03/2026
Our 14th Annual General Meeting (AGM) will be held on Friday, September 11, 2026, at 1 pm at our Head Office in Timmins ...
09/01/2026

Our 14th Annual General Meeting (AGM) will be held on Friday, September 11, 2026, at 1 pm at our Head Office in Timmins (707 Ross Ave. E.).

📧 If you plan to attend, please RSVP by September 8 with Louise Larose by email at [email protected]

🔗 More details: www.neofacs.org/our-2026-annual-general-meeting-is-being-held-on-september-11-in-timmins/
📆
Notre 14e Assemblée générale annuelle (AGA) aura lieu le vendredi 11 septembre 2026, à 13 h, à notre siège social à Timmins (707, avenue Ross Est).

📧 Veuillez confirmer votre présence avant le 8 septembre avec Louise Larose par courriel à [email protected]

🔗 Pour plus de détails : www.neofacs.org/fr/notre-assemblee-generale-annuelle-2026-aura-lieu-le-11-septembre-a-timmins/

Join us again today from 10 am to 2 pm for a day of family fun in ! We have a community booth at the last Downtown Timm...
08/26/2026

Join us again today from 10 am to 2 pm for a day of family fun in ! We have a community booth at the last Downtown Timmins Urban Park of the summer!🎉
📣
Joignez-vous à nous aujourd’hui, de 10 h à 14 h, pour une journée de plaisir en famille à ! Nous serons présents avec un kiosque communautaire au dernier Downtown Timmins Urban Park de l’été! 🌞🎉

08/17/2026

Santé publique du Nord-Est (SPNE), en collaboration avec les Centres pour l'enfant et la famille ON y va et le programme Grandir ensemble, organise une série prénatale de cinq semaines en personne. Cette série est offerte aux futurs parents de la région de Santé publique du nord-est à partir du 3 septembre 2026 en anglais. Pour l'inscription, appelez le 1 877 442 1212, poste 4825, et demander de parler avec un membre de l’équipe Familles en Santé ou remplissez ce formulaire Automne 2026: Série Prénatale Anglophone.

08/17/2026

We are now accepting registration for an upcoming virtual prenatal series offered in partnership with the Cochrane district EarlyON Centres and Brighter Futures.

This series is offered to families within the Northeastern Public Health area. This English series begins September 3, 2026.

Register today by calling 1-877-442-1212, extension 4825 and ask to speak to a member of the Healthy Families team or fill out this form https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=awCTlJxOME-pB4UehU4DjU4Uh_ECd3NPpz7h-rgF1SpURUpOUUk2VzNLUTIzRVBCOTQyNkJJS0hXOSQlQCN0PWcu

If you are interested in having your name added to our waiting list for our next French prenatal series, please give us a call today.

Back-to-school season is almost here, and while it can be exciting, it can also be challenging for some children and you...
08/06/2026

Back-to-school season is almost here, and while it can be exciting, it can also be challenging for some children and youth.🎒✨

We're sharing practical mental health tips to help families navigate the transition back to school with confidence, while also highlighting the free supports available through NEOFACS and our partners at One Stop Talk.

➡️ Learn more: www.neofacs.org/mental-health-tips-to-help-kids-prepare-for-back-to-school/

💖 Thank you to for their support as a media sponsor and for featuring our mental health tips and resources in this Spotlight article:
📰 “Back-to-school support starts with routine, conversation and connection”

You are not alone. Help is available.🤝

💚 NEOFACS Child & Youth Mental Health Services:
1-866-229-KIDS (5437)
www.neofacs.org/cymh

💜 One Stop Talk:
1-855-416-TALK (8255)
www.onestoptalk.ca

📣

La rentrée scolaire approche à grands pas, et même si elle peut être source d’enthousiasme, elle peut aussi représenter un défi pour certains enfants et jeunes.🎒✨

Nous partageons des conseils pratiques en matière de santé mentale pour aider les familles à aborder cette transition en toute confiance, tout en soulignant les services de gratuits proposés par les SFENEO et nos partenaires à Parlons Maintenant.

➡️ Pour en savoir plus : www.neofacs.org/fr/conseils-de-sante-mentale-pour-aider-les-enfants-a-se-preparer-a-la-rentree-scolaire/

💖 Merci à pour leur soutien en tant que partenaire média et pour avoir souligné nos conseils et ressources en matière de santé mentale :
📰 « Back-to-school support starts with routine, conversation and connection» (disponible en anglais seulement)

Tu n'es pas seul. De l'aide est disponible.🤝

💚 Services de santé mentale des enfants et des jeunes des SFENEO :
1 866 229-5437
www.neofacs.org/smej

💜 Parlons Maintenant :
1 855 416-8255
www.onestoptalk.ca/fr

We're thankful to The McIntyre Coffee Shop for launching the "Pack the Playpen Campaign – Filling Tiny Tummies and Big N...
08/05/2026

We're thankful to The McIntyre Coffee Shop for launching the "Pack the Playpen Campaign – Filling Tiny Tummies and Big Needs!" ❤

From now until August 21, they are collecting new, unopened baby food, baby formula, diapers, and baby wipes to help support local families in need. 🍼🚼

Please consider supporting this great community initiative by donating or helping spread the word! 🫶
📣
Nous remercions le McIntyre Coffee Shop d’avoir lancé la campagne « Remplissez le parc d’enfant – Pour nourrir les petits ventres et répondre aux grands besoins ! » ❤

D’ici au 21 août, ils collectent des aliments pour bébés, du lait en poudre, des couches et des lingettes pour bébés neufs et non ouverts afin de venir en aide aux familles locales dans le besoin. 🍼🚼

Vous pouvez soutenir cette formidable initiative communautaire en faisant un don ou en partageant cette information ! 🫶

Address

707 Ross Avenue East (check Neofacs. Org For All Locations)
Timmins, ON
P4N8R7

Opening Hours

Monday 8:30am - 4:30am
Tuesday 8:30am - 4:30am
Wednesday 8:30am - 4:30am
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Website

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