Yukon Ombudsman

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Yukon Ombudsman The Yukon Ombudsman promotes and protects fairness. Learn how we can help you at YukonOmbudsman.ca.

We investigate complaints about public services and provide recommendations and resources to public organizations so they can deliver services fairly.

Our office is closed on Monday, October 12th for Thanksgiving. We will reopen at 8:30am on Tuesday, October 13th. Wishin...
10/09/2026

Our office is closed on Monday, October 12th for Thanksgiving. We will reopen at 8:30am on Tuesday, October 13th. Wishing you an enjoyable long weekend.

Discover your options at the Ombudsman's office. If you feel you have been treated unfairly by a public organization, le...
10/08/2026

Discover your options at the Ombudsman's office. If you feel you have been treated unfairly by a public organization, learn about your next steps so you can make an informed decision towards reconciliation.

Our team can be reached by phone, email, video conference, or in-person. We listen, provide advice, and help you understand your options.

Today is Ombudsman Days: Action in Options. Learn more about how we can help you take action: www.YukonOmbudsman.ca

Our office will be closed on Wednesday, September 30th to mark the National Day for Truth and Reconciliation. We will re...
09/29/2026

Our office will be closed on Wednesday, September 30th to mark the National Day for Truth and Reconciliation. We will reopen on Thursday, October 1st at 8:30am.

Information on how to honour this day and health support services can be found by visiting the National Centre for Truth and Reconciliation. https://bit.ly/4yI4sXM

Our office is closed on Monday, September 7th for the Labour Day statutory holiday. We will reopen at 8:30am on Tuesday,...
09/04/2026

Our office is closed on Monday, September 7th for the Labour Day statutory holiday. We will reopen at 8:30am on Tuesday, September 8th. Wishing you an enjoyable long weekend.

"The Yukon government says it's reviewing its land lottery system, after the territory's ombudsman found that people wer...
08/27/2026

"The Yukon government says it's reviewing its land lottery system, after the territory's ombudsman found that people were cheating the system to boost their chances of obtaining a building lot in Whitehorse.

Ombudsman Jason Pedlar says the issue is a "well-known secret," even among territorial officials who apparently felt powerless to enforce the rules."

by CBC Yukon's Paul Tukker

If something unfair happens in the Yukon, we can’t do anything until someone submits a complaint to our office. We can’t...
08/25/2026

If something unfair happens in the Yukon, we can’t do anything until someone submits a complaint to our office. We can’t investigate something we hear about – we are the only jurisdiction in Canada without own motion power.

If you believe you have been treated unfairly by a public organization, contact our office and we will walk you through your options. We are free, confidential, and independent from government. We oversee public organizations like Yukon government departments, YukonU, and more.

Learn more about how we can help you at 867 668 8468, 1 844 997 8648 (toll free in the Yukon), [email protected], and at YukonOmbudsman.ca

"The Yukon’s ombudsman found the territory’s land lottery in Whitehorse had become structurally unfair, prompting the go...
08/20/2026

"The Yukon’s ombudsman found the territory’s land lottery in Whitehorse had become structurally unfair, prompting the government to halt future draws until it can ensure the system complies with the Yukon Lands Act and its regulations.

The finding follows a formal investigation that concluded Energy, Mines and Resources is not meeting the intention of regulations under the Yukon Lands Act, which are meant to give first crack at lottery lots to people planning to build and live on them.

The investigative report, released in a Aug. 18 press release, says developers and some individual applicants sidestep those rules by having other people enter lotteries on their behalf. The practice, known as proxy use, has become widespread and increasingly blatant, according to the report."...

https://yukonaccountability.ca/ombudsman/news/2026-08/single-family-lot-lottery-process-deemed-unfair

Jake Howarth with the Yukon News

"The Yukon’s ombudsman found the territory’s land lottery in Whitehorse had become structurally unfair, prompting the go...
08/19/2026

"The Yukon’s ombudsman found the territory’s land lottery in Whitehorse had become structurally unfair, prompting the government to halt future draws until it can ensure the system complies with the Yukon Lands Act and its regulations.

The finding follows a formal investigation that concluded Energy, Mines and Resources is not meeting the intention of regulations under the Yukon Lands Act, which are meant to give first crack at lottery lots to people planning to build and live on them.

The investigative report, released in a Aug. 18 press release, says developers and some individual applicants sidestep those rules by having other people enter lotteries on their behalf. The practice, known as proxy use, has become widespread and increasingly blatant, according to the report."...

https://bit.ly/4cjcoX5

Developers’ widespread proxy use leads Energy, Mines and Resources to suspend Whitehorse land lotteries

Our office received a complaint about the use of proxies in the single-family residential lot lottery process in Whiteho...
08/18/2026

Our office received a complaint about the use of proxies in the single-family residential lot lottery process in Whitehorse. The investigation found that the lottery process is unfair, and the current legislation does not provide sufficient enforcement mechanisms to ensure its intention is met. The Authority fully accepted our recommendations. https://yukonaccountability.ca/ombudsman/news

Address

3162 Third Avenue
Whitehorse, YT
Y1A1G3

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18676678468

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