21/04/2026
🔔 We’re updating our systems - how will this affect you?
Our essential upgrade on Wednesday 22 April will temporarily affect some of our services. Here’s what you need to know...
Visiting a library or the Kent Archives search room on Wednesday?
• Please bring your library card with you if you’d like to borrow books or items from the library
• You will need your library card and PIN number to use our computers or WiFi
• Our local teams will still be here to help across our libraries, but services will be limited. We’ll be logging loans and returns manually, but we won’t be able to look up or update customer details so please make sure you have your library card number with you
• All loans due on Wednesday 22 April will be automatically extended by one week to Wednesday 29 April.
Online Services
• Our online Kent Libraries catalogue will be unavailable throughout the day on Wednesday 22 April
• You will not be able to search the catalogue online or in libraries during this time
• The Kent Libraries app will also have limited functionality.
eLibrary Apps - Libby, BorrowBox, uLibrary & PressReader
• You will be able to use the Libby app as normal
• Your loans BorrowBox and uLibrary will still be available as long as you log in before tomorrow, Wednesday 22 April, and stay logged in to the apps throughout the upgrade period
• PressReader will also be available as long as you are logged in, and stay logged in to your account. If your 30 day access is due to expire, it’s worth signing out and then signing back in to refresh your access period before tomorrow, Wednesday 22 April.
Library Extra Customers
At Library, Library and Library, Library Extra will be unavailable:
• Evening of Tuesday 21 April
• All day Wednesday 22 April
• Morning of Thursday 23 April
We expect services to return to normal from Thursday 23 April. Thank you for bearing with us while we carry out these important upgrades.
More information about the offers and services mentioned in this post can be found at kent.gov.uk/libraries