29/05/2026
As residents will be aware, there have been ongoing intermittent water issues and South East Water are doing all they can to resolve the situation.
However, may we please ask residents to avoid calling 111 in this situation. We appreciate it's difficult for those affected, but 111 is strictly for urgent medical problems that are not immediately life threatening.
Instead, please refer to South East Water directly, or look at their website to see the latest updates. We also have a more general update on the homepage of our website. The link for their website is in the comments.
If you are still affected, please be aware that there are two bottled water stations open, one at Challock Village Hall (TN25 4AU) and the other at Kingsnorth School (TN23 3EF). These are open from 12pm-9pm.
In addition, The Julie Rose Stadium, The Stour Centre and Tenterden Leisure Centres are offering free showers for those in need.
The Julie Rose is open from 7am-8:30pm Monday to Friday, 8am-4pm on Saturday and 8am-2pm on Sundays.
The Stour Centre is open 6:30am-10pm Monday to Friday and 8am-8pm at the weekend.
Tenterden Leisure Centre is open 6:30am-9:30pm Monday to Friday and 8am-6:30pm at the weekend.
We do understand how disruptive this is for our residents and we'd like to thank you once again for your patience.