Utility Regulator Northern Ireland

Utility Regulator Northern Ireland We regulate the energy and water industries in Northern Ireland. This page is monitored 9am – 4pm, Monday – Friday.

As an economic regulator, our role is to enable, incentivise, and hold electricity, gas, and water companies to account, to protect the interests of consumers. While we won’t respond directly to comments or posts, if you have any queries, please contact us on [email protected]. You’ll also find lots more information about our work at www.uregni.gov.uk.

We’ve published our August newsletter! Inside, you’ll find an update on our work, including: 🟢 The appointment of ou...
01/09/2026

We’ve published our August newsletter! Inside, you’ll find an update on our work, including:

🟢 The appointment of our two new Board members, Seán Hogan and Paul Smith.

🟢 The conclusion of our review of the regulated gas tariff for SSE Airtricity Gas Supply.

🟢 Our decision on Northern Ireland Water's allowed revenue for the PC21 Price Control extension year.

Find out more and read the full newsletter on our website 👇

https://tinyurl.com/2kw46xfh

01/09/2026

It's Day 1 of .
It’s important to be ready for the emergencies which can happen in everyday life.
Find advice about how you can be prepared: https://www.nidirect.gov.uk/emergencies
Further advice available throughout this month at

We have concluded our review of SSE Airtricity Gas Supply’s regulated tariff. The tariff will increase by 19.2%, or £174...
28/08/2026

We have concluded our review of SSE Airtricity Gas Supply’s regulated tariff.

The tariff will increase by 19.2%, or £174 per year, for SSE Airtricity Gas Supply customers in the Greater Belfast and West areas, from 1 October 2026.

The main reason for the increase is the sustained rise in the wholesale cost of gas, due to the ongoing conflict in the Middle East.

If you’re worried about paying for your gas or electricity, help is available. For more information on the support available to you, or to read more about our review, visit our website: https://tinyurl.com/3ns249um

26/08/2026

Ofgem have announced the latest price cap for GB, which doesn’t apply to Northern Ireland.

In Northern Ireland, we regulate the gas prices that firmus energy Supply (Ten Towns area) and SSE Airtricity (Greater Belfast and Western areas) charge to households and small businesses, and the electricity tariff that Power NI charges to households. We scrutinise the costs incurred and cap the profits for these companies.

In early August, we announced a review of Firmus Energy Supply and SSE Airtricity's prices. We expect to make an announcement on the outcome of these reviews in the coming days.

Our short video explains how we regulate energy prices in Northern Ireland. You’ll also find more information on how we regulate electricity and gas prices on our website:

Electricity - tinyurl.com/5fjpt3hs
Gas - tinyurl.com/372zu8pd

Struggling with energy debt?As an electricity or gas consumer, you are protected by standards set by the Utility Regulat...
25/08/2026

Struggling with energy debt?

As an electricity or gas consumer, you are protected by standards set by the Utility Regulator that your energy supplier must follow.

The Code of Practice on Payment of Bills outlines the protections available if you are struggling to pay your energy bills or have fallen into energy debt.

Find out more about your rights and the support available in our guide to managing energy debt: https://tinyurl.com/423szypr

We have published a consultation on the publication of our Compliance and Enforcement Annual Report.A fundamental functi...
24/08/2026

We have published a consultation on the publication of our Compliance and Enforcement Annual Report.

A fundamental function of our regulatory activity is the ongoing monitoring of regulated companies' compliance with the licence obligations under which they operate. Where appropriate, we investigate potential breaches and take enforcement action to help protect consumers and maintain confidence in the energy and water sectors.

This consultation seeks views on aspects of our annual Compliance and Enforcement Report, which would provide greater transparency around our compliance monitoring and enforcement activities.

Stakeholder engagement plays an important part in our consultation process. We encourage you to become part of this process and provide your views and comments on our proposals.

For more information on the consultation, including details of how to respond, please visit: https://www.uregni.gov.uk/consultations/consultation-publication-utility-regulator-compliance-and-enforcement-annual-report

Falling behind on your energy bills?Contact your energy supplier as soon as possible to discuss an affordable payment pl...
21/08/2026

Falling behind on your energy bills?

Contact your energy supplier as soon as possible to discuss an affordable payment plan. They can work with you to agree a repayment arrangement that reflects your circumstances and ability to pay.

Our guide to managing energy debt outlines the help available, your rights, and where to get further advice and support.

Download the guide here: https://tinyurl.com/423szypr

Our consultation on the Draft Determination for SSE Airtricity’s next price control, that we refer to as SPC27, will clo...
18/08/2026

Our consultation on the Draft Determination for SSE Airtricity’s next price control, that we refer to as SPC27, will close on Friday 28 August.

Setting price controls is one of the most significant activities carried out by an economic regulator. Price controls are generally used for a company that is in a monopoly or dominant position in order to protect consumers and ensure they get the best value for money from the services they receive.

This next price control for SSE Airtricity Gas Supply will set out the amount of money they will have to run their business. This is then recovered from their customers in the Greater Belfast and West network areas through regulated gas tariffs.

Stakeholder engagement plays an important part in our price control process, and we encourage you to become part of this.

Further information about the consultation and details on how to respond can be found on our website: tinyurl.com/mr477vta

Worried about rising energy bills? You’re not alone. An increase in wholesale energy prices is putting extra pressure on...
17/08/2026

Worried about rising energy bills?

You’re not alone. An increase in wholesale energy prices is putting extra pressure on household budgets across Northern Ireland.

If you’re struggling with energy debt or worried about paying your energy bills, our guide to managing energy debt explains the support available, your rights and simple steps you can take today.

Download the guide here: https://tinyurl.com/423szypr

Our Regulatory Manager, Mary Farrelly, was pleased to join senior business leaders from across Northern Ireland on 12 Au...
17/08/2026

Our Regulatory Manager, Mary Farrelly, was pleased to join senior business leaders from across Northern Ireland on 12 August for a Business in the Community Seeing is Believing visit, exploring how businesses can help protect and restore nature and biodiversity.

During the visit, led by Belfast Harbour, delegates toured Belfast Harbour, Lough Neagh and Northstone's Craigantlet site. The experience provided valuable insights into practical actions organisations can take to protect biodiversity, reduce emissions and support a more sustainable future.

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