Consumer Council for Northern Ireland

Consumer Council for Northern Ireland The statutory consumer body for Northern Ireland.

We help with Transport, Energy, Postal Services, Water & Sewerage, Private Parking, Financial Services and Consumer Rights

04/06/2026

📩 Continued letter postal delays resulting in missed hospital appointments

I continue to be contacted by many of you, rightly frustrated by mail delivery delays and its consequence. Yesterday I met with Consumer Council for Northern Ireland to discuss these issues.

I've met with Royal Mail management on several occasions, and continue to raise concerns about delays impacting customers across the North West.

Consumer Council has also raised these concerns with Royal Mail and has specifically highlighted issues affecting the Derry area at recent engagement meetings. Reform of the Postal Services Universal Service Obligation (USO) remains under discussion and it is hoped that this will help address some of the issues.

Consumer Council are undertaking a significant programme of research into postal and parcel delivery services, including the impact of USO reform.

I'll keep fighting on this issue to ensure people receive the reliable postal service they deserve.

Derry SDLP Sinead McLaughlin MLA Colum Eastwood

04/06/2026

🛢️ The average price of 500 litres of home heating oil in this week is £424.62

👀 View this week’s average prices for 300, 500 and 900 litres in your area by using our home heating oil price checker tool ➡️ https://bit.ly/3Um4vYG

04/06/2026

The average fuel prices across Northern Ireland have been updated ⛽

⬇️ 151.9p/ litre for petrol
⬇️ 172.2p/litre for diesel

Compared to last week, both the prices for petrol and diesel have fallen.

Interested in comparing the average fuel prices in each area? Visit: https://bit.ly/42j4kz4

Want to find out how much your appliances are costing you? 🔌Good news - you can use our appliance cost checker tool on o...
03/06/2026

Want to find out how much your appliances are costing you? 🔌

Good news - you can use our appliance cost checker tool on our website for free ✅

This tool estimates the running costs of your appliances, along with providing tips on how to save money on your electricity bills and improve energy efficiency 💡

Use it here: https://bit.ly/4bUHzXd

In May’s edition of our Consumer Watch newsletter, we’ve highlighted one of our recent success stories showing how our t...
01/06/2026

In May’s edition of our Consumer Watch newsletter, we’ve highlighted one of our recent success stories showing how our team helps consumers every single day ✨

This month, we share how we supported a consumer experiencing issues with their electricity supplier – resulting in full compensation and an apology ✅

Read the full story in this month’s newsletter: https://bit.ly/4wQBMvT

Did you know we update the average prices of home heating oil every day on our website?Today’s average price for 500 lit...
01/06/2026

Did you know we update the average prices of home heating oil every day on our website?

Today’s average price for 500 litres of home heating oil is £435.77 in Northern Ireland.

We developed a daily price checker tool to allow you to compare prices for 300L, 500L and 900L, keeping you informed of the prices over the last few months.

Find out more here: https://bit.ly/4t40UfP

Today, firmus energy has announced an increase of 15.65% on their regulated gas tariffs for domestic and small business ...
29/05/2026

Today, firmus energy has announced an increase of 15.65% on their regulated gas tariffs for domestic and small business customers.

This will be effective in the Ten Towns gas network areas, from 1 July 2026.

To find out more about what this means for you, visit: https://bit.ly/4nYQrRJ

Power NI has announced an increase of 6.2% on their electricity tariff for residential customers.This will be effective ...
29/05/2026

Power NI has announced an increase of 6.2% on their electricity tariff for residential customers.

This will be effective from 1 July 2026, meaning a typical Power NI customer with a credit meter will see a rise of £64 per year in their bills, while a customer with a keypad (PAYG) meter will see a yearly increase of around £62.

Read more about what this means for you: https://bit.ly/3RFfn4s

29/05/2026

The average price for 500 litres of home heating oil today in Northern Ireland is £444.27.

The daily average price has decreased when compared to the start of this week.

You can compare the prices for 300L, 500L and 900L of home heating oil every day over the last few months.

Find out more here: https://bit.ly/4t40UfP

May’s edition of our Consumer Watch newsletter has arrived in your inbox 📩Not subscribed yet? Here’s what you’re missin...
28/05/2026

May’s edition of our Consumer Watch newsletter has arrived in your inbox 📩

Not subscribed yet? Here’s what you’re missing:

🔌 How to make your appliances work smarter

💳 Advice on how to improve your credit score

📦 Cheapest parcel delivery services

✅ A real-life success story about a consumer we have helped

… and much more.

You can take a look here: https://bit.ly/4wQBMvT

Address

28-32 Alfred Street
Belfast
BT28EN

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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