What are the opening hours?

Monday 8:45am - 5pm Tuesday 8:45am - 5pm Wednesday 8:45am - 5pm Thursday 8:45am - 5pm Friday 8:45am - 5pm

Magenta Living

Home
United Kingdom
Birkenhead
Magenta Living

Magenta Living is the largest affordable housing provider in Wirral, owning & managing 13,000 homes. Excluding Bank Holiday's.

Please note comments and messages are monitored Monday to Friday, 9am to 5pm. Magenta Living is the largest affordable housing provider in Wirral, housing just under 10 per cent of Wirral’s population, owning and managing nearly 13,000 properties and employing around 600 colleagues. Empowering people is our purpose, and our vision is about opening doors to homes full of love, communities full of l

ife and a world full of possibilities. Our values are centred around doing the right thing, which supports how we transform our culture, improve the customer experience and build communities. We are committed to providing excellent customer services with a focus on delivering social value that makes a positive impact within communities.

03/09/2026

Upcoming Community Walkabouts 🏡

We’re heading out on our next community walkabouts, and we’d love to speak to you.
If you see the Magenta Living team in your area, come and say hello.

You can ask us questions, tell us what’s working well, raise any concerns or share ideas about how we can help improve your local area.

📍 Brackendale High Rise Building, Woodchurch – Friday, 4th September, 10am to 11.30am
📍 Torrington Drive, Thingwall – Wednesday, 9th September, 1pm to 2pm
📍 Gilroy / Black Horse Hill, West Kirby – Thursday, 10th September, 10am to 11.30am
📍 Woodchurch North – Monday, 14th September, 10am to 12.30pm
📍 Woodchurch Central – Monday, 14th September, 10am to 12.30pm
📍 Woodchurch East – Monday, 14th September, 10am to 11.30am

No need to book, just come along and chat with the team. Your feedback helps us understand what matters most to you and your community.

Find out more about future walkabouts and locations here 👉 https://www.magentaliving.org.uk/your-voice/community-walkabouts/

01/09/2026

🏆 Communities Full of Life Awards 2026: Nominations are now open!

We're delighted to launch our brand-new Communities Full of Life Awards, celebrating the incredible volunteers and neighbours who go above and beyond to support people across our communities.

With six award categories, we're looking to recognise local heroes who are making a difference through:
💜 Supporting children and families
🏡 Great Neighbour Award
🍽️ Supporting food projects
🤝 Tackling loneliness and isolation
🌿 Promoting health and wellbeing
⭐ Long-term commitment to volunteering

✨ Do you know someone who deserves recognition?

Visit our website to find out more and make a nomination: https://www.magentaliving.org.uk/communities-full-of-life-awards-2026/

Help us celebrate the people who make our communities full of life.

30/08/2026

🏆Launching Soon...
Communities Full of Life Awards 2026

We're excited to launch our Communities Full of Life Awards, which aims to recognise both local volunteers and great neighbours, who give up their time freely to help and support people in our communities.

We'll be sharing more information about how you can nominate and celebrate the people who give their time, energy and passion to help others.

29/08/2026

📢 Help Shape How We Share Information with You

The Social Tenant Access to Information Requirements (STAIRs) are being introduced to help social housing customers access more information about their landlord. As we prepare for these new requirements, we want to hear what matters most to you.

What information would you find useful? How would you prefer it to be presented? And how often would you like it to be updated?

Complete our short survey on Magenta Voice and help shape how Magenta Living shares information with customers in the future. Join Magenta Voice to take part in the survey and share your views.

🗓️ The survey is open now and closes on 7th September 2026.
👉 Take part via Magenta Voice: https://magentavoice.org.uk

28/08/2026

Bank Holiday Closure Notice 🌻

Our Partnership Building office will be closed on Monday 31st August for the bank holiday.

You can still get in touch with us anytime by 📱calling 0808 100 9596 or emailing [email protected]

Please note, we operate emergency calls only between 8pm and 7am 🚨

For non-emergency repairs, you can report these through MyMagenta our online customer portal, at a time that suits you.

We’ll be back as normal at 9AM on Tuesday 1st September.

Wishing you an enjoyable bank holiday from everyone at Magenta Living! 💜

26/08/2026

Give your boiler a summer workout 🏠

We know it’s still officially summer, and your boiler is probably enjoying a well-earned rest. But before the colder weather arrives, please switch your heating on for around 15 to 30 minutes to check everything is working as it should.

If your boiler makes a strange noise, refuses to wake up, or if your radiators don’t warm up, please report it to us as soon as possible.

Please report any boiler or heating problems to us by calling 0808 100 9596 and we'll arrange for it to be checked over before you need to start using it.

Reporting issues early can help us fix any hidden problems now before colder weather arrives, giving you peace of mind that your heating will work when you need it most ✅

25/08/2026

👋 We're out and about this week!

We’re heading out on our next community walkabouts and would love to hear from you, whether you'd like to ask a question, share an idea, raise any concerns, or tell us what's working well in your community.

📍 Park View, Birkenhead – Wednesday, 26th August, 10am to 11.30am

📍 Union Street Area, Egremont – Wednesday, 26th August, 10am to 11.30am

📍 Bridge Meadow, Woodchurch – Thursday, 27th August, 10am to 11.30am

📍 Parkside Estate, Bebington – Thursday, 27th August, 10am to 11.30am

📍 Green Lane / Helmingham, Rock Ferry – Thursday, 27th August, 1pm to 2pm

No need to book, just pop along and say hello 😊

Find out more about our community walkabouts, including upcoming dates and locations, on our website 👉 https://www.magentaliving.org.uk/your-voice/community-walkabouts/

24/08/2026

Upcoming Community Walkabouts 🏡

We’re heading out on our next community walkabouts, and we’d love to speak to you.

If you see the Magenta Living team in your area, come and say hello. You can ask us questions, tell us what’s working well, raise any concerns or share ideas about how we can help improve your local area.

📍 Grenville Road/Way, Rock Ferry – Tuesday, 25th August, 10am to 11.30am

📍 Dales Estate, Eastham – Tuesday, 25th August, 10am to 11.30am

📍 Park View, Birkenhead – Wednesday, 26th August, 10am to 11.30am

📍 Union Street Area, Egremont – Wednesday, 26th August, 10am to 11.30am

No need to book, just come along and chat with the team. Your feedback helps us understand what matters most to you and your community.

Find out more about future walkabouts and locations here 👉 https://www.magentaliving.org.uk/your-voice/community-walkabouts/

21/08/2026

🏡 Have your say on our Draft Neighbourhood and Communal Spaces Policy

We're reviewing our Draft Neighbourhood and Communal Spaces Policy and would like your feedback.

By taking part in a short survey on Magenta Voice, you'll help shape the final policy and make sure it reflects the needs and experiences of our customers.

This policy explains how we'll work with customers to keep neighbourhoods, communal spaces and parking areas safe, clean and welcoming for everyone.

Your feedback will help us:

✅ Make sure the policy is clear and easy to understand
✅ Set fair and reasonable standards
✅ Reflect the needs and experiences of our customers
✅ Support safe, clean and welcoming communities

The survey is completely anonymous and only takes a few minutes to complete.

📅 Survey opens: 20th August 2026
📅 Survey closes: 3rd September 2026

Click here to read the policy and access the survey on Magenta Voice 👉 https://www.magentaliving.org.uk/news/draft-neighbourhood-and-communal-spaces-policy-have-your-say/

20/08/2026

We know that feeling safe in your home and community is important to you. Through customer feedback, our Tenant Satisfaction Measures (TSMs) helps us understand how customers feel about the way we handle anti-social behaviour and where we can improve communication, support and partnership working.

Our latest TSMs show that 59.4% of customers are satisfied with our approach to handling anti-social behaviour.

We know there's more work to do, and we're committed to improving how we communicate, provide support and work with partners to tackle issues that matter to you and the wider community.

As part of our partnership working, we recently secured a successful outcome in Birkenhead, helping restore safety and reassurance for local residents after serious anti-social behaviour impacted the area.

By listening to customers, taking action and working together, we're continuing to build safer communities for everyone.

Read more about the case here 👉 https://www.magentaliving.org.uk/news/joint-working-helps-restore-safety-for-residents-after-successful-action-against-anti-social-behaviour/

Address

Partnership Building, Hamilton Street
Birkenhead
CH415AA

Opening Hours

Monday	8:45am - 5pm
Tuesday	8:45am - 5pm
Wednesday	8:45am - 5pm
Thursday	8:45am - 5pm
Friday	8:45am - 5pm

Telephone

+448081009596

Website

https://linktr.ee/MagentaLiving

Alerts

Be the first to know and let us send you an email when Magenta Living posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to Magenta Living:

Want your organisation to be the top-listed Government Service in Birkenhead?