Time Together Contact Centre Ltd.

Time Together Contact Centre Ltd. Enhanced Accredited Childrens Contact Centre | Family Legal Services | Family Mediation |

Our aim at Time Together Contact Centre is to provide a neutral meeting place where children of separated families can enjoy contact with their parent/s and/or connected other*, by providing a safe and comfortable environment where children and their contact adult can meet, talk, play or read together.

*The term connected other refers to grandparents, aunties and uncles, cousins and those that have a shared close relationship with the child(ren).

Happy Father’s Day! 🧑‍🧒🧑‍🧒‍🧒
21/06/2026

Happy Father’s Day! 🧑‍🧒🧑‍🧒‍🧒

❤️ Rebuilding Relationships Through Contact CentresFollowing separation, family conflict, or a period without contact, r...
19/06/2026

❤️ Rebuilding Relationships Through Contact Centres

Following separation, family conflict, or a period without contact, rebuilding relationships can take time.

Child contact centres can provide a safe and supportive environment where children and parents can reconnect at a pace that feels appropriate.

These centres help to:
• Reduce conflict between adults
• Promote positive contact experiences
• Support children's emotional wellbeing
• Encourage healthy family relationships

For many families, a contact centre provides an important foundation for rebuilding trust and strengthening family bonds.

Preparing Your Child for Their First Contact Centre VisitA first visit to a child contact centre can feel unfamiliar for...
19/06/2026

Preparing Your Child for Their First Contact Centre Visit

A first visit to a child contact centre can feel unfamiliar for both parents and children.

You can help by:
💬 Speaking positively about the visit
🧸 Allowing your child to bring a favourite toy or comfort item
❓ Answering questions honestly in an age-appropriate way
😊 Remaining calm and reassuring
🚫 Avoiding adult disputes or criticism of the other parent

Children often take their emotional cues from the adults around them. A calm and supportive approach can help make the experience feel less daunting.

⚖️ Can a Court Order Contact at a Contact Centre?Yes.In some family law cases, the court may determine that contact shou...
18/06/2026

⚖️ Can a Court Order Contact at a Contact Centre?

Yes.

In some family law cases, the court may determine that contact should take place at a child contact centre.

This can happen where:
• There has been a significant gap in contact
• Concerns have been raised about a child's welfare
• Parents are experiencing high levels of conflict
• A neutral setting is needed to support contact

The court's focus is not on punishment. Its role is to make arrangements that promote the child's welfare and support safe family relationships wherever possible.

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What Is the Difference Between Supported and Supervised Contact?These terms are often used interchangeably, but they mea...
18/06/2026

What Is the Difference Between Supported and Supervised Contact?

These terms are often used interchangeably, but they mean different things.

🤝 Supported Contact
Supported contact takes place in a safe, neutral setting where staff are present but do not continuously observe the interaction.

👀 Supervised Contact
Supervised contact involves a trained supervisor observing and monitoring the contact session throughout. Detailed records may also be kept.

The type of contact required will depend on the circumstances of each family and any concerns that have been raised.

The priority is always ensuring that contact takes place safely and in the child's best interests.

5 Things Parents Should Know About Child Contact Centres:1️⃣ Child contact centres are designed with children in mind an...
17/06/2026

5 Things Parents Should Know About Child Contact Centres:

1️⃣ Child contact centres are designed with children in mind and provide a safe, neutral environment.

2️⃣ They are often used when parents are unable to agree arrangements or where concerns need to be managed.

3️⃣ Using a contact centre does not automatically mean a parent has done anything wrong.

4️⃣ Contact centres can offer either supported or supervised contact, depending on the family's circumstances.

5️⃣ For many families, contact centre arrangements are temporary and may help build towards more independent contact in the future.

Above all, the aim is to support children in maintaining safe and meaningful relationships with their family members.


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We are hiring again for another part-time family contact supervisor in our Hereford centre! Please get in touch if you w...
17/06/2026

We are hiring again for another part-time family contact supervisor in our Hereford centre!

Please get in touch if you would be interested in a full description of the role - we are looking forward to meeting our next member of the team.

What Happens at a Child Contact Centre?Many parents feel anxious before attending a contact centre for the first time.In...
17/06/2026

What Happens at a Child Contact Centre?

Many parents feel anxious before attending a contact centre for the first time.

In most cases, the centre provides a welcoming, child-focused environment where children can spend time with a parent or family member.

Children may play games, do crafts, read, or simply enjoy spending time together in a safe and supported setting.

The goal is to help children feel comfortable and maintain important family relationships while any concerns are addressed.

Understanding the process can help reduce uncertainty and make the experience more positive for everyone involved.


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💡 Contact Centres: Common MisconceptionsMany people worry that being directed to use a contact centre reflects badly on ...
17/06/2026

💡 Contact Centres: Common Misconceptions

Many people worry that being directed to use a contact centre reflects badly on them as a parent.

In reality, contact centres are frequently used in a wide range of circumstances, including:

✔️ Reintroducing contact after a period of separation

✔️ Supporting high-conflict parental relationships

✔️ Providing reassurance while concerns are assessed

✔️ Facilitating safe handovers between parents

✔️ Providing a safe place for contact whilst allegations are investigated

The aim is to create a positive environment where children can maintain important family relationships safely.

If you have questions about child arrangements or contact centres, please do not hesitate to contact us at [email protected]


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🎧 As you may know, it's Contact Centre Week!If you'd like to learn more about the important role Contact Centres play an...
17/06/2026

🎧 As you may know, it's Contact Centre Week!

If you'd like to learn more about the important role Contact Centres play and some of the key issues affecting the sector, take a listen to this insightful podcast from lawyerswholunchpodcast

The episode features special guest Phil Coleman from NACC, who joins the discussion to share his expertise and perspectives on the Contact Centre industry.

A great listen for anyone working in, supporting, or interested in the Contact Centre sector.

🎙️ Listen now via the link below:
https://open.spotify.com/episode/24KL5hsI3FwUcPxeQFLfRF?si=BMgGjl6oTgOJSM1ba3GRWw

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Address

Room 8, First Floor, Steeple House
Brecon
LD37DJ

Opening Hours

Tuesday 9am - 5:30pm
Friday 9:30am - 5:30pm
Saturday 10am - 3pm

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