Sort My Life

Sort My Life Sort My Life helps people build confidence through practical support, companionship, advocacy and guidance with complex systems.

Person‑centred, client‑led support for adults across Cardiff and the Vale, including those using direct payments

Since starting Sort My Life three months ago, I’ve been thinking a lot about what “person centred” support really looks ...
25/02/2026

Since starting Sort My Life three months ago, I’ve been thinking a lot about what “person centred” support really looks like day to day.

One of my favourite parts of the week is when my client Dan goes through my scheduling paperwork and points out my mistakes. 😂 He loves catching me out getting dates mixed up. And I love it because it levels the dynamic. I’m human. He’s capable. It reinforces his autonomy and reminds us both that this is a partnership, not a hierarchy.

We hear the phrase “person centred” everywhere, but in real life it’s messy, human and different for everyone. With good communication, the right relationship and clear boundaries, support can be safe, flexible and a lot of fun.

One of the reasons I set up Sort My Life as a small independent micro-enterprise is because it gives me the freedom to actually work in a person centred way. I can slow down, adapt, rethink and shape support around the person and work with the system, not for it.

For me, that means working with someone, not just following a plan because it’s written down. It means documenting things in a meaningful way, not just to “cover myself”. It means talking through care plans regularly and ask what’s working, what isn’t, and how we can make things better together.

I also keep all my policies visible and up to date. Safeguarding, lone working, home working, risk assessments, complaints. If someone is trusting me in their home or with their loved ones, they deserve full transparency.

If this way of working resonates with you, I’d genuinely love to hear your thoughts. I’ll be expanding soon and looking for companion support workers who share this approach.

Here’s Dan the Man 🤜🤛
Who you’ll be seeing lots more of in the weeks to come…

All public content posted is done so with full client consent.

16/02/2026

Don’t get me wrong, I am very grateful for every job I’ve had. Experience has, after all, led me to this point. But I wouldn’t swap scampering through forests, combing the beaches for driftwood or visiting the theatre for any desk job.
Over the past couple of months, I’ve found myself doing work that feels quietly life changing for the people I support and for me. I’ve been working with clients in their homes, helping them build confidence and independence in ways that fit their lives. We’ve had some brilliant days out together: theatre trips, wildlife parks, swimming, activity days, walking through forests and along coastlines.
Is this actually work?
Well… some of it is.
Behind the scenes I’ve been working alongside social services and building relationships with the council and other care providers who design and deliver Direct Payments. The digital age has left many people behind, still trying to navigate systems that are only designed to be easy for internet natives. I’m currently supporting someone who is building a completely new life away from a dangerous situation, and being there for them while they settle into new surroundings, rebuild trust in a new community and tackle supremely complex administration tasks like contacting the DWP by telephone has been incredibly rewarding. (It sounds like a joke but it’s not.)
I’m really trying not to come across as a sanctimonious ‘do‑gooder’. I am charging for this service after all. I’m sharing this because I just love the work and because I’m at the stage where I’d like to make alliances with people who care about the same things. Sort My Life started in December as a micro enterprise with a social purpose, and the feedback so far is quite literally making my heart sparkle.
There’s more ahead. Over the next few months, I’ll be sharing some exciting developments, including recruitment for a new companionship service and a Life Stories workshop programme for people on Direct Payments

My services are for Anyone who needs household related practical, personal, social or administrative assistance for them...
16/02/2026

My services are for

Anyone who needs household related practical, personal, social or administrative assistance for themselves or a loved one

Anyone who is experiencing isolation due to their physical, emotional or mental health

Parents, Professionals, pet owners or busy people who need to free up their spare time and offload some tasks

People who face barriers or difficulties with technology, travel, communication and navigating complicated systems

People who want to engage more with their community, experience arts and culture, get more active or just have more fun!

Creative people who want to share their stories through the arts (music, film, poetry etc) to improve wellbeing

People who want creative direction and coordination with a specific project or social event

Address

1 Fox Lane
Cardiff
CF241JN

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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