Conwy County Borough Council Trading Standards

02/06/2026

🔶 JUNE TRAINING DATES - PLEASE SHARE 🔶
The DPJ Foundation's online training sessions are held regularly throughout the year. They are free to attend and places can be booked via our Eventbrite page.

This is what's on this month:

🔸 Understanding Bereavement and Grief - online via Zoom
Thursday June 18th, 2026, 09.30-11.30
https://www.eventbrite.co.uk/e/understanding-bereavement-and-grief-with-the-dpj-foundation-tickets-1989221768859

🔸 Mental Health Awareness in Agriculture - online via Zoom
Tuesday June 30th, 2026, 09.30-13.30
https://www.eventbrite.co.uk/e/mental-health-awareness-in-agriculture-with-the-dpj-foundation-tickets-1989096859251

02/06/2026

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

They won't fix your problem, for example they can’t help you get a refund. However, they can take businesses to court or stop them operating.

To report to Trading Standards, contact our Consumer Service ⤵️
https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/?utm_campaign=evergreen&utm_source=facebook&utm_medium=social

27/05/2026

Good afternoon all,

We have been asked to share the information below in relation children and working. If you have a business and you employ School age children please bear the following in mind:

We would ask for you to share this with friends and family.

Child Employment Permits - Information for Businesses
If you are employing a school aged child, you must have a permit in place before they start work. This applies to any business or individual employing a child who is of compulsory school age and works part time including:
 After school
 Weekends
 School holidays
This includes paid and unpaid work.
What you need to do:
 Apply for a permit before employment begins
 Wait for approval before the child starts work
 Make sure working hours and duties are within legal limits
 Complete a risk assessment
Why it matters - these rules are in place to make sure young people are:
 Safe
 Supported
 Able to continue their education
Failure to obtain a valid permit or comply with legal requirements may lead to a fine of up to £1000.
Apply now at: Child Employment Permit - Conwy County Borough Council

07/05/2026

"Rest. Try again.”

☎️ I siarad • To talk: 0800 587 4262
📱Neu tecstiwch • Or text: 07860 048799
🕰️ Ar agor 24/7 • Open 24/7


📸 Olivia Powling

05/05/2026

05/05/2026

Good Morning all,

Please see the attached link about water safety from the Fire Service. With the weather hopefully improving, and people are venturing out be aware of the dangers associated with open water .

Please share with friends and family

Mid and West Wales Fire and Rescue Service is responsible for providing public safety information, prevention and protection programmes, and emergency response cover for Mid and West Wales.​

27/02/2026

Good morning All,

The Competition & Markets Authority have launched a new campaign to ensure that businesses provide customers with clear prices, the price you see should be the full price you pay.

Have a look at this video from the CMA, if you are in business please ensure you are doing this correctly.

If you can please share with friends and family

11/02/2026

Good Morning All,

we have been made aware of some concerns about infant formula made by Danone, specifically Cow & Gate and Amptimil by the Food Standards Agency.

Please have a read of the attached notice from FSA

https://www.food.gov.uk/news-alerts/news/fsa-asks-parents-and-caregivers-to-check-their-infant-formula-products-as-danone-recalls-some-batches-of-aptamil-and-cow-gate

https://www.food.gov.uk/news-alerts/alert/fsa-prin-05-2026

We would be grateful if you can please share with friends and family

Danone is recalling several Aptamil and Cow & Gate First Infant Milk and Follow on Milk formula products because cereulide toxin may be present in some batches of the products. This recall is an extension to the Aptamil First Infant Formula product recall issued on 23 January 2026. Only the dates li...

15/12/2025

Good Afternoon All,

we have been made aware of the following:

Haier Heat Pump Tumble Dryer Incident:

Issue: Certain integrated heat pump tumble dryers manufactured by Haier pose a fire risk due to an internal short circuit during normal use.

Affected Brands:
Baumatic, Candy, Caple, Haier, Hoover, Lamona, Iberna, Montpellier

Action Required:
• Stop using the appliance immediately and unplug it if possible.
• Check the model and serial number online using the official links below.
• Contact the manufacturer to arrange a repair.

Haier has resumed its corrective action programme after updating the modification. Repairs are now being arranged for the remaining 85,000 affected machines.

Check if your appliance is one of the affected machines here:
• Baumatic: https://service.baumatic.co.uk/product-safety-issue/
• Candy: https://www.candy-home.com/en_GB/product-safety-issue/
• Caple: https://www.caple.co.uk/support/urgent-safety-notice/urgent-safety-notice-2/
• Haier: https://www.haier-europe.com/en_GB/pages/product-safety-issue
• Hoover: https://www.hoover-home.com/en_GB/pages/product-safety-issue
• Iberna: https://productsafety.haier.co.uk
• Lamona: https://www.howdens.com/help-and-advice/aftersales/product-safety-notices-and-recalls
• Montpellier: https://www.montpellier-appliances.com/product-safety/

Further information can be found here

Please share with friends and family

Product Safety Montpellier MIHP 70 & 75 Models Heat pump integrated dryers. Safety Notice. We have recently identified a variability in our production of built-in tumble dryers that, on a rare occasion, can generate an internal short circuit to occur. In certain circumstances and under certain condi...

06/11/2025

Good Morning All,

We have been made aware of a confirmed outbreak of Avian Influenza originating around the Cynwyd area. Animal Plant Health Agency have put measures in place around this area, including putting in place a 3km Protection Zone, and a 10Km Surveillance Zone.

We would ask anyone who keeps birds in that area to be aware and if any of your animals show signs of illness for you to reach out to your vets.

If you would like to know more the link below will take you to the APHA interactive Avian Influenza Map