Tenant Engagement in Dudley

24/08/2026

Voids Policy Consultation

Dudley MBC, Housing & Assets Group is reviewing its Voids Policy. The current policy requires updating in line with Housing Health and Safety Rating standards. As a tenant, it is your right to have a say on any proposed service changes.

If you would like to take part, please use the link below to complete the survey by 20th September 2026 for your feedback to be counted.

https://www.dudley.gov.uk/residents/housing/get-involved-in-housing-and-your-community/consultations/

Your views are very important to us and are invaluable in helping us to deliver the best possible service we can.

If you require a copy of the survey in an alternative format please contact the Tenant Engagement Team at [email protected]

Consultations are where you have your opportunity to have your say.

17/08/2026

07/08/2026

Welcome to our first Quarterly Getting Involved Newsletter!

For more information on our service, please see our webpage:

https://www.dudley.gov.uk/residents/housing/get-involved-in-housing-and-your-community/

Alternatively, you can always contact us at:

[email protected]

or phone us on:

01384 815168

If you would like a paper copy, please let us know!

03/08/2026

Voids Standards Consultation

Dudley MBC, Housing & Assets Group is reviewing its Voids Standards. To help us shape the standards, we would like your views on what is important to you.

We aim to manage void (empty) properties efficiently, compliantly and to an agreed lettable standard. A property is classed as a void when no current (‘live’) tenancy is running at the address. The void period is the time between one tenancy ending and the next commencing. Our aims are to:

- minimise rent loss by reducing void length and repair costs
- make clear the lettable standard so staff and contractors know the - condition required
- ensure all voids are legally compliant at let
- monitor standards and customer satisfaction with new homes

Complete the survey via the following link https://forms.cloud.microsoft/e/NSNmQ84C07 by Sunday 23 August 2026 for your feedback to be counted. Your views are very important to us and are invaluable in helping us to deliver the best possible service we can.

31/07/2026

Repairs Policy Consultation

We are looking for your feedback to help us develop the new Housing Repairs and Maintenance Policy.

The closing date for your replies will be Sunday 23 August.

The aim of the policy is to ensure that all council-owned homes are kept safe, secure, and fit for habitation by clearly setting out repair responsibilities, service standards, and response times, in line with relevant housing legislation and national good practice.
Specifically, the policy aims to:

• Clarify which repairs are the responsibility of the landlord and which are the responsibility of the tenant
• Ensure repairs are reported, prioritised, and completed within agreed timescales
• Protect the health, safety, and wellbeing of tenants, particularly in relation to emergencies, damp, and mould
• Deliver a fair, consistent, and transparent repairs service
Support compliance with statutory duties and regulatory requirements
• Promote good communication, accountability, and customer satisfaction

If you are a Dudley MBC tenant or leaseholder and want to take part in the consultation, please contact the Tenant Engagement Team at [email protected] or on 01384 815168 and we will provide you with the survey.

31/07/2026

The Customers Guide to Dudley Council’s Repairs Responsibility

We are looking for your feedback to help us review the Customers Guide to Dudley Council’s Repairs Responsibility.

The closing date for your replies will be Sunday 23 August.

The aim of the guide is to explain our responsibilities as a landlord and your responsibilities as a tenant in maintaining and repairing your home. Please see the link to the current repairs responsibility guide.

https://www.dudley.gov.uk/media/pj4j3nna/a-guide-to-repairs-responsibility-september-2024.pdf

If you are a Dudley Council tenant and would like to take part in the consultation, please contact the Tenant Engagement Team at [email protected] or on 01384 815168.

Please note, the guide does not apply to tenants in Sheltered Schemes who have different repair responsibilities. Further information will be available from your Scheme Manager.

03/07/2026

Dudley Council's Housing and Assets Group is creating a new Housing Engagement Strategy for 2026–2029.

Please see our consultation here:

https://www.dudley.gov.uk/residents/housing/get-involved-in-housing-and-your-community/consultations/
(you can also have a look at past consultations!)

Make sure to look at our short presentation on the strategy where you can:

- learn about your rights and the rules and standards we must follow as a social landlord
- understand why tenant engagement is important

After viewing the presentation, please complete the short survey.

The survey link can be found in the presentation and on the consultation webpage!

If you would like to join us for one of our drop-in sessions, to find out more, please see the timetable below!

11/06/2026

Safe & Sound, Dudley’s Community Safety Partnership, is urging residents to be aware that incidents of domestic abuse can rise around major football matches – and to look out for the signs and know where to get help.

⚽Football should bring us together - but sadly, domestic abuse can increase during major matches.

Research shows incidents rise by 38% when England lose and 26% even when they win.

Domestic abuse isn’t always obvious, and it can happen to men and women.
Tackling domestic abuse is a team effort.

👉 Find out more about the signs:
www.dudleysafeandsound.org/domesticabuse

08/06/2026

Darby End Tenants & Residents Association have their Annual General Meeting on Tuesday 16th June. If you're a tenant or resident in the area please come along!
West Midlands Fire Service will also be in attendance to give a fire safety talk 😃

08/06/2026

Another successful 'Big Clean Up' event held on Saturday, organised by the volunteers of Oval & Tudor TRA. Tenants and residents in the area filled a skip with their unwanted items and fifteen bags of rubbish were collected from the surrounding streets/walkways. Well done everyone, a fantastic result again!👏