The Health Informatics Service

The Health Informatics Service The Health Informatics Service (THIS) provides innovative IT solutions to Health, Social Care, Socia Let’s make THIS work for you!

The Health Informatics Service is a large well-established organisation hosted by the Calderdale and Huddersfield NHS Foundation Trust. We are a mature IM&T provider employing over 240 members of staff, who currently provide services and solutions to over 40 separate organisations throughout the UK. We offer a comprehensive range of IM&T services including many specialist products only found in a

shared service of this type. Many of our customers utilise the full product range while others select specific products according to their needs. We have a wide range of proven, professional services available to health, social care, social enterprise and third sector organisations across the UK.

Repetitive manual processes can slow down healthcare teams and reduce valuable time for patient care.That’s where Roboti...
18/06/2026

Repetitive manual processes can slow down healthcare teams and reduce valuable time for patient care.

That’s where Robotic Process Automation (RPA) can make a real difference.

By automating routine administrative tasks, organisations can:
✔ Improve efficiency
✔ Reduce errors
✔ Increase capacity
✔ Support better staff experiences

At THIS, we help implement automation solutions that are secure, scalable and aligned to operational needs.

👉 Learn more about RPA: https://www.this.nhs.uk/our-services/professional-services/robotic-process-automation-rpa

Meet the Team: Registration Authority Team ⭐️Secure access is a critical part of delivering safe, connected healthcare, ...
17/06/2026

Meet the Team: Registration Authority Team ⭐️

Secure access is a critical part of delivering safe, connected healthcare, and that’s where our Registration Authority team comes in.

Supporting around 70 organisations and managing approximately 40,000 smartcards, the team helps ensure healthcare professionals can securely access the systems they rely on every day.

Their work supports a wide range of organisations including:
🔹 ICBs
🔹 Hospitals
🔹 Hospices
🔹 Councils
🔹 Universities
🔹 Prison sites

From issuing smartcards to managing access roles, the team plays a vital role in keeping services connected, secure and compliant.

Digital transformation is delivered by people, not just technology.Systems and tools matter, but they only create real c...
16/06/2026

Digital transformation is delivered by people, not just technology.

Systems and tools matter, but they only create real change when people are supported to use them well, understand them, and feel confident working differently.

Our Professional Services teams bring together expertise in:
🔹 Programme delivery
🔹 Change management
🔹 Training and adoption

That means we don’t just implement solutions, we help organisations bring them to life in practice.

From planning and delivery through to embedding new ways of working, our focus is always on making change feel manageable, sustainable and meaningful for the people using it every day.

👉 Discover how our teams support successful digital transformation: https://www.this.nhs.uk/home

Our work is driven by a simple goal:Better outcomes for patients and communities.That means:✔ Safer systems✔ More equita...
15/06/2026

Our work is driven by a simple goal:
Better outcomes for patients and communities.

That means:
✔ Safer systems
✔ More equitable access
✔ Sustainable solutions

Every project, every partnership, every innovation is guided by these values.

Healthcare runs 24/7, and so do we.Our IT Support Services provide:🔹 Service desk support🔹 Network and infrastructure ma...
11/06/2026

Healthcare runs 24/7, and so do we.

Our IT Support Services provide:
🔹 Service desk support
🔹 Network and infrastructure management
🔹 Secure, resilient systems

Supporting thousands of users every day, we ensure critical services stay online and accessible.

Need our assistance? Get in touch https://www.this.nhs.uk/contact-us

What does a fully integrated digital service look like?In a recent partnership, we combined:✔ Infrastructure modernisati...
10/06/2026

What does a fully integrated digital service look like?

In a recent partnership, we combined:
✔ Infrastructure modernisation
✔ Data and reporting
✔ Programme delivery

The result:
🔹 Faster access to patient information
🔹 Improved system reliability
🔹 Greater operational efficiency

This is the impact of end-to-end delivery, not siloed solutions.

👉 Find out more about our integrated delivery approach: https://www.this.nhs.uk/home

Reducing health inequalities requires more than policy, it requires action.Digital innovation has a critical role to pla...
09/06/2026

Reducing health inequalities requires more than policy, it requires action.

Digital innovation has a critical role to play in:
✔ Expanding access to care
✔ Identifying at-risk populations
✔ Supporting prevention and early intervention

By aligning technology with community needs, we can help create a more equitable and inclusive healthcare system.

👉 Learn how we support innovation in health and care: https://www.this.nhs.uk/home

Digital transformation isn’t just about replacing paper with systems.It’s about changing how care is delivered.✔ Designe...
08/06/2026

Digital transformation isn’t just about replacing paper with systems.

It’s about changing how care is delivered.

✔ Designed around patients
✔ Better tools for staff
✔ Smarter use of data

Technology enables it, but people and culture make it real.

👉 See how we support digital transformation across health and care: https://www.this.nhs.uk/home

Managing digital services in healthcare is complex, that’s why we make it simpler.Our MSP service brings everything toge...
04/06/2026

Managing digital services in healthcare is complex, that’s why we make it simpler.

Our MSP service brings everything together in one place:
🔹 Service integration
🔹 Secure, scalable infrastructure
🔹 Ongoing support and improvement

So organisations can focus on what matters most: delivering care.

What does connected care actually look like?In a recent ICS partnership, we helped bring fragmented digital services tog...
03/06/2026

What does connected care actually look like?

In a recent ICS partnership, we helped bring fragmented digital services together into a more aligned, integrated model.

The impact:
✔ Better system connectivity
✔ Faster access to patient information
✔ Improved efficiency across services

Most importantly better, safer care for patients.

👉 Read more about our work in integrated care systems: https://www.this.nhs.uk/home

Address

Unit 13, Ainley Bottom, Ainleys Industrial Estate
Elland
HX59JP

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

01484 355420

Website

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