Denis the Dustcart

Denis the Dustcart Information and advice about recycling and waste in Exeter from the city's most famous emoji dustcart, Denis. Thank you.

Recycling Frequently Asked Questions (FAQs) are answered below the 'Page Rules'. Page Rules:

We’re happy to help you in any way that we can and look forward to seeing your views and feedback. We do however expect our users to offer us the same level of courtesy that we offer them, so we have a short set of house rules:

1. All users must comply with the social media platform’s Terms of Use as wel

l as these Terms of Use.
2. We will remove, in whole or in part, posts that we feel are inappropriate or discriminatory against any individual or group.
3. We will block and/or report users on our social media channels who post messages at us which we believe are:

- Abusive or obscene
- Deceptive or misleading
- In violation of any intellectual property rights
- In violation of any law or regulation
- Spam (persistent negative and/or abusive posts in which the aim is to provoke a response)

4. You are wholly responsible for any content you post including content that you choose to share. Anyone repeatedly engaging with us using content or language which falls into the above categories will be blocked and/or reported to the associated social media platform. Recycling A-Z for Exeter:

https://exeter.gov.uk/bins-and-recycling/recycling/a-z-of-recycling-waste-and-materials/a/

'Recycling' symbols and what they actually mean.Worn out cymbals will need to go to the scrap metal skip at the recyclin...
05/06/2026

'Recycling' symbols and what they actually mean.

Worn out cymbals will need to go to the scrap metal skip at the recycling centre.

Trigger sprays are made of plastic and can be recycled. Leave them on the bottle and recycle everything together - the d...
04/06/2026

Trigger sprays are made of plastic and can be recycled. Leave them on the bottle and recycle everything together - the different plastics will be separated by the reprocessor, usually by floatation.

Pumps contain a metal spring and can't be recycled. Refill the bottle at a local zero waste store until the pumps wear out - then remove the pump, recycle the bottle, and throw the pump away.

The strangest recycling questions I’ve ever been asked.❓ “Can I recycle a polystyrene head?”Sadly, head-shaped polystyre...
03/06/2026

The strangest recycling questions I’ve ever been asked.

❓ “Can I recycle a polystyrene head?”

Sadly, head-shaped polystyrene is no more recyclable than less anatomically shaped polystyrene.

Polystyrene foam – any foam, in fact, regardless of the resin used – can’t go in your home recycling. Recycling centres won’t be able to recycle it, either.

There are only a handful of places in the UK that deal with it, and councils can’t access these markets even with the most biologically accurate specimens.

So, it’s one for the black bin… unless you fancy turning it into some sort of avant-garde garden sculpture to give your neighbours a slightly unsettling audience.

❓ “Can I recycle an old wheelbarrow, if it’s got a puncture?”

Fixing punctures causes only as many emotional breakdowns as assembling flat-pack furniture, so it might be worth the effort to save your barrow.

If it’s beyond repair, the puncture is irrelevant. Take your trusty barrow to the scrap metal skip at the recycling centre.

If you’ve replaced your old faithful with a newer model (these flashy wheelbarrow showroom salespeople know how to tempt us, don’t they?), try passing it on online or see if the reuse shop at the recycling centre wants it. One person’s worn-out wheelbarrow is another person’s prized pushcart.

❓ “Can I recycle a wooden skipping rope with a frayed rope?”

The wooden handles can be added to the wood skip at the recycling centre, but the rope itself is a no-go. However, don’t be too quick to bin it – old rope is perfect for tying up plants, bundling things together, or for various other activities that I couldn’t possibly imagine.

❓ “Can I recycle a bag of hoover dust?”

No – once something has become ‘dust of unknown origin,’ its recycling potential has officially ceased to exist.

❓ “Can I recycle a suitcase with a missing wheel?”

Such optimism – like the missing wheel might be the deciding factor in the recyclability of a product constructed of multiple materials.

Suitcases can’t go in home recycling. If it’s still usable (dragging slightly to one side), you may be able to donate it. If not, it’s a recycling centre job, but even then it will be treated as non-recyclable waste.

❓ “Can I recycle a Christmas tree in June, if it’s lost all its needles?”

Are you behind in your planning, or several months too eager in your celebrations?

You can recycle your real Christmas tree at the recycling centre all year round, but you can only put it out with your brown garden bin on the first collection of the new season in January or February. Needles won’t make a difference to whether it can be composted.

However, if you have put off throwing your tree out because you are particularly attached to it, you could gather up the needles, paint them green, glue them back onto the branches, and then go for a long walk to get a bit of perspective.

❓ “Can I recycle a rubber duck?”

The moral weight of this decision feels heavier than I expected.

Rubber ducks are typically made of mixed plastics and aren’t recyclable at home. Consider passing it on. If it’s very much past its prime, it’s time to let it drift into general waste.

An uncomplicated guide to choosing between something disposable that you want, but don’t need, and something else reusab...
02/06/2026

An uncomplicated guide to choosing between something disposable that you want, but don’t need, and something else reusable that you don’t want, but need... or something disposable that you thought you needed, but that now you don't want, and something else reusable that you thought you didn't need and it turns out you were right all along.

Or something.

The ban on disposable v**es was all well and good, but it's too easy to make and sell refillable ones just as cheaply.An...
01/06/2026

The ban on disposable v**es was all well and good, but it's too easy to make and sell refillable ones just as cheaply.

Any deposit has to be enough to put people off simply throwing their v**e away.

The industry body for waste companies says a refundable deposit would help boost v**e recycling, but others disagree.

Binned batteries risk lives. It’s really that simple.Everything in these photos was pulled off our recycling conveyors. ...
22/05/2026

Binned batteries risk lives. It’s really that simple.

Everything in these photos was pulled off our recycling conveyors. Every single item had been thrown into a recycling bin at home.

Not accidentally left beside it. Not taken to a proper recycling point. Just chucked – buried halfway down a bin where our crews would never see it.

So what is it?
A moment of thoughtlessness?
Ignorance?
Or just plain selfishness?

Once a bin is emptied, hidden batteries are no longer ‘out of sight, out of mind.’ They become a very real danger to life.

They can ignite inside collection vehicles, putting our crews at risk. They can cause fires on public roads, endangering other drivers and pedestrians. They can bring traffic to a standstill. And they can cause tens of thousands of pounds in damage – public money that shouldn’t have to be spent repairing someone’s senseless mistake.

And it doesn’t stop there. A fire won’t stay politely contained where our staff can sit around it and toast marshmallows. It will tear through tonnes of flammable material, putting our depot and everyone working there in serious danger.

The most frustrating part? It’s entirely preventable. All it takes is for people to THINK before they throw something away.

And despite all the noise around banning disposable v**es, it’s pretty clear people are still quite happy just to chuck the cheap refillable ones straight in the bin.

It only takes one battery to start a fire.

If I sound angry, it’s because I am. I don’t like my friends and colleagues – or anyone, for that matter – being put at risk by people who don’t think, or worse, don’t care about the consequences of their unwillingness to put themselves out by more than a trip to their own bin.

I know it's inconvenient to take small electricals back to the store. Do you know what's more inconvenient? Massive industrial fires.

If you’re putting batteries – or anything with a battery – in your bin, you’re not just breaking the rules.

YOU’RE PUTTING PEOPLE IN DANGER.

A recently unearthed artefact from a dig site in Exeter has been identified as a VHS tape - an extinct format of communi...
21/05/2026

A recently unearthed artefact from a dig site in Exeter has been identified as a VHS tape - an extinct format of communication media believed to store moving images.

Inscribed “Recycling Awareness Video,” its discovery among Roman ruins has led some historians to theorise that the Romans may have possessed communication technology not rediscovered until the late 20th century. It also suggests that Exeter maintained remarkably advanced public waste management systems for the period.

Lead archaeologist Dr Buster Block said he is hopeful of uncovering a functioning playback device at the site, allowing his team to access the tape’s contents.

“It is hoped this find will offer a priceless insight into ancient Roman recycling methods,” he added.

Ironically, despite its apparent environmental messaging, experts have confirmed the object itself is non-recyclable and cannot even be donated due to its technological obsolescence.

“It’s no wonder the Roman civilisation collapsed,” Dr Block added.

The government’s Simpler Recycling legislation is designed to make life easier for households. For councils, however, it...
20/05/2026

The government’s Simpler Recycling legislation is designed to make life easier for households. For councils, however, it introduces a far more complex reality.

What sounds like a straightforward move towards consistency – asking councils to collect the same materials everywhere – actually comes with significant practical challenges behind the scenes. Collection systems, contracts, processing capacity, and market demand all need to align for recycling to actually work.

For councils, this isn't simply a case of adding another item to the list; it's a fundamental shift in responsibility that requires infrastructure, funding, and end markets that do not, as yet, fully exist.

The reality is that policy, markets, and infrastructure are misaligned.

Take plastic films – such as carrier bags, wrappers, and flexible packaging. Councils will be mandated to collect these from the kerbside by the end of March 2027. Simple enough, you may think - it’s just a case of collecting another item in the bin, isn’t it? In fact, it’s one of the most difficult and misunderstood challenges facing councils under Simpler Recycling.

And this is where Exeter is somewhat ahead of the curve, as I’ll explain further on.

The UK’s Packaging Recovery Note (PRN) system sits at the heart of this challenge, but it's poorly understood outside the sector. PRNs are effectively an evidence scheme: when a tonne of packaging material is recycled, a PRN is issued, and producers must buy enough PRNs to demonstrate they have met their legal recycling obligations. In theory, this should fund recycling by shifting costs from councils to producers; in practice, however, the system is far more volatile.

PRN prices rise and fall sharply depending on market conditions, and the money paid by producers doesn't flow in a consistent or transparent way to local authorities or reprocessors. This creates uncertainty for processors and councils alike – particularly for low-value materials like plastic films, which are harder to process and prone to contamination.

Crucially, a PRN proves that recycling has happened somewhere, but it doesn't guarantee investment in the specific infrastructure needed for difficult materials like plastic films. This means councils can be required to collect more material under new legislation while the financial mechanism intended to support the recycling of that material doesn't reliably deliver the facilities or markets needed to handle it.

In other words, collection can increase without a corresponding increase in viable recycling capacity.

For years, supermarkets have stepped in to fill this gap, providing front-of-store collection points for plastic films and flexible packaging. This has created a partial, retailer-led solution where a lot of different flexible plastic materials can be aggregated and sorted into cleaner streams and sent to the limited specialist reprocessors that exist. Moreover, it's an appropriate system, given that supermarkets sell so much of the material that is so difficult to process.

However, from March 2027 the Simpler Recycling legislation will shift responsibility for film collection away from retailers and onto local authorities – without a matching shift in infrastructure or guaranteed end markets. In effect, councils are being asked to take on a material stream that others have struggled to manage, but without the same level of control over quality, quantity, processing routes, or end markets.

The Simpler Recycling reforms are well intentioned in seeking consistency, but they risk focusing heavily on collection targets without sufficient regard for what happens next. The fundamental problem in mandating collection by councils is that the infrastructure required to actually recycle the material at scale isn't yet in place, and doesn't look like being in place very soon.

To be clear: this is not simply a problem for councils to solve. There needs to be significant, national systemic intervention to bridge the gap between collection and reprocessing, and between reprocessing and recycling.

Common parlance is misleading, because you aren't really ‘recycling’ by placing an item in your recycling bin, only passing it on to be sorted – or processed. Recycling happens when material is reprocessed and then turned into a new product – and that depends entirely on demand. But recycling markets for cheaper materials are strangulated. Plastic films are typically low-value and expensive to process, so there must be a buyer willing to purchase the recycled output in order to make collecting and sorting the original material viable. Without it, material can sit in storage, be exported, downcycled, or ultimately incinerated.

This is where the economics for producers come into sharp focus. Virgin plastic is often significantly cheaper than recycled plastic; as a result, there is little commercial incentive for manufacturers to choose recycled content. This undermines the entire system. If producers are not required to buy recycled material, the market for it remains weak. Many in the sector argue that mandating the use of recycled content – prioritising it over virgin plastic – is essential to create stable demand and make recycling financially viable.

International export rules have further exposed the fragility of the system. As countries have tightened restrictions on plastic waste exports, Europe has been forced to manage more of its own material. In Germany, for example, large volumes of plastics – including material from deposit return schemes – have built up in storage due to limited onwards processing outlets, with some high-profile fires highlighting the risks of stockpiling material without secure end markets.

So how are we in Exeter approaching these challenges?

Well, Exeter shows what’s possible when collection, sorting, and end markets are actively aligned – but our story also underlines how unusual our position is.

Exeter City Council is almost unique in the UK in being able to collect certain plastic films at the kerbside and turn them back into usable products through a genuine closed loop system, working with a UK reprocessor to turn plastic bags into litter sacks used in our own services. Crucially, this is supported by a strong focus on quality across all the materials we sort: plastic materials are carefully separated by polymer type at our own Materials Reclamation Facility, producing high-grade outputs that are more attractive to buyers and more likely to be recycled back into like-for-like products.

However, this connection of tight control, infrastructure, and established end markets is not typical across the UK, and decent access to market is severely limited to those that can achieve the required outputs. We own an MRF, but hardly any other council does. Our approach shows how far national systems need to go to offer every council a comparable solution.

Ultimately, the challenge of recycling plastic films highlights a wider truth: waste policy cannot be solved by collection requirements alone. There is a gap between legislation and infrastructure that is at risk of widening further, and councils are increasingly being asked to bridge it.

Effective recycling depends on a fully aligned system: clear and stable policy, functioning producer responsibility mechanisms, adequate domestic reprocessing capacity, and strong end-market demand. Without these working together, slogans and headlines around increased council collection responsibilities risk oversimplifying the significant difficulties councils face.

Much of the frustration people feel about recycling is often directed at councils, when in reality the biggest levers – product design, material choice, and the systems that fund and manage recycling – sit with producers and national policy, not local authorities trying to make a flawed system work on the ground.

In fact, we're not even going to worry if the whole film lid is still attached, so long as it has been opened and the fo...
18/05/2026

In fact, we're not even going to worry if the whole film lid is still attached, so long as it has been opened and the food removed and eaten before you put the tray in your green bin.

Does anyone know what those absorbent pads are called that go in the bottom of meat trays? Those things that end up looking like a tongue. Yuck.

Our bin crews do an essential and sometimes unpleasant job that not many people would want to do, but which everyone nee...
15/05/2026

Our bin crews do an essential and sometimes unpleasant job that not many people would want to do, but which everyone needs doing. We are grateful to them and to everyone that helps them work safely.

This is just a reminder to please leave at least a car's length when you're waiting behind a dustcart. This is for your own safety as well as the crew's, since equipment failure, while very rare, is possible and beyond the crew's control.

We often get reports from our guys about near misses, with drivers not leaving enough space or trying to sneak past - or simply not paying attention to the stop-start nature of bin collections.

We appreciate it can be frustrating to wait behind a dustcart. We organise the rounds to try as best as possible to ensure the vehicles operate in the busiest areas at the quietest times of the day, but this isn't always possible because of road closures, etc..

Thanks for your patience and for respecting our crews and their safety as they carry out their rounds.

Address

Exton Road
Exeter
EX28NR

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