Cornerstone Housing

Cornerstone Housing Exeter’s largest independent housing association, we have been providing quality affordable homes to local people in housing need for more than 90 years.

We manage over 1400 properties across Exeter, Teignbridge, Mid Devon and East Devon.

We’re pleased to share that our reception hours are being extended to give you more flexibility and better access to sup...
07/04/2026

We’re pleased to share that our reception hours are being extended to give you more flexibility and better access to support.

New Opening Hours

Starting 13th April 2026, our reception at Western Way will be open:

10:00–12:00
14:30–16:30

These extended hours mean you’ll have more opportunities throughout the day to drop in, ask questions, or get help with anything related to your tenancy.

Starting 13 April 2026, our reception at Western Way will be open: here to make sure you feel supported. We have private rooms where you can discuss any issues you might have.

General housing enquiries
Reporting repairs
Tenancy support
Guidance on services and resources

Starting 13 April 2026, our reception at Western Way will be open: here to make sure you feel supported. We have private rooms which you can discuss any issues you might have.

Following a fantastic suggestion from one of our residents, part of the communal garden at Ennerdale Way has now been tr...
02/04/2026

Following a fantastic suggestion from one of our residents, part of the communal garden at Ennerdale Way has now been transformed into a vibrant edible growing space. With the hard work of both staff and residents, the area has been planted with a colourful mix of flowers, fruits, and future treats for everyone to enjoy.

Residents have already shared their enthusiasm for the project:

“It’s great to have space to grow.”
“The sleepers will last for years.”
“Looking forward to seeing what a honeyberry tastes like!”
“Can we do a garden in Simey Close?”

We hope this new space will encourage more outdoor activity, shared conversations, and the simple joy of watching something grow. Thank you to everyone who picked up a trowel, offered advice, or simply cheered us on. This garden is truly a community effort.

Did you know smoking is the most common cause of fatal fires. If you're a smoker, please take a look at this helpful gui...
30/03/2026

Did you know smoking is the most common cause of fatal fires.

If you're a smoker, please take a look at this helpful guide to protecting yourself and others from harm Devon and Somerset Fire and Rescue Service. https://www.dsfire.gov.uk/safety/home/smoking

If you've been thinking about giving up smoking and need some help to do it, check this out Health - NHS. https://www.nhs.uk/better-health/quit-smoking/

Please test your smoke detectors regularly, don't tamper with them, and if you think you need extra detectors or yours aren't working, please get in touch with us on [email protected] or call 01392 273462 option 1.

Our Housing Officers are here to support you, your home, and your community. Each officer looks after a dedicated area, ...
19/03/2026

Our Housing Officers are here to support you, your home, and your community. Each officer looks after a dedicated area, working closely with residents to ensure our neighbourhoods remain safe, well‑maintained, and friendly places to live. They’re your first point of contact for tenancy queries, community issues, or simply a bit of guidance when you need it.

Below, you’ll find each of our Housing Officers and the roads they cover so you’ll always know exactly who to get in touch with.

Click here to find out who your housing officer is. https://www.cornerstonehousing.net/who-is-my-housing-officer/

19/03/2026

Today we had the privilege of hosting Cornerstone Housing Association for a staff training day.
I won't say too much - it wasn't our session to share - but we will say that it involved real skill, authentic care, and a genuine commitment to understanding the lives of the people they serve. The care in the room was palpable.

The Hall exists to host events that matter. We host a lot of celebrations, and we love that. But occasionally something comes through the doors that reminds you how much thoughtful, quiet work goes into making communities safer and better. Today was one of those days.
Grateful to have been in the building.

Cornerstone Housing

📢 Important Notice – Closed for Staff TrainingOur Repairs Service and Head Office will be closed on Tuesday 17th March ...
16/03/2026

📢 Important Notice – Closed for Staff Training

Our Repairs Service and Head Office will be closed on Tuesday 17th March from 9:00am to 3:00pm for staff training.

📞 Phone lines will reopen at 3:00pm.

If you have an emergency repair during this time, please call 01392 273462 and select Option 1 to be put through to our Out of Hours team.

Thank you for your understanding!

We carry out estate inspections every six months, usually in the spring and autumn. These walkabouts are an opportunity ...
11/03/2026

We carry out estate inspections every six months, usually in the spring and autumn. These walkabouts are an opportunity for residents to join us, share their experiences, and tell us what it’s like to live in the community.

Our spring walkabouts are due to begin tomorrow. To find out when we are visiting your area, visit our website.
https://www.cornerstonehousing.net/estate-inspection-and-community-safety/

Happy Ramadan!
17/02/2026

Happy Ramadan!

Happy Chinese New year!
17/02/2026

Happy Chinese New year!

Home Condition Surveys – Helping Us Keep Your Home in Good ShapeWe’re currently carrying out condition surveys in your h...
10/02/2026

Home Condition Surveys – Helping Us Keep Your Home in Good Shape

We’re currently carrying out condition surveys in your homes. These surveys are an important part of how Cornerstone plans repairs, upgrades, and improvements to ensure your home stays safe, warm, and well-maintained.

What Is a Home Condition Survey?
It’s a detailed inspection of your home carried out by one of our approved contractors. The survey helps us understand:
• What repairs may be needed now or in the near future
• What improvements could help make your home more energy-efficient
• How we can plan upgrades like kitchens, bathrooms, windows, and heating systems

Who’s Carrying Out the Surveys?
We’re working with trusted contractors who are trained to carry out these inspections professionally and respectfully. Each contractor will carry ID and should introduce themselves clearly when they arrive. If you’d like to know which contractor is visiting your area, or have any concerns, please contact us.

Please don’t let anyone in who can’t show you the correct ID or who you feel worried about. Ask them to wait, call us and we will let you know if they are working with Cornerstone or not.

Reminder: Please Bring Your Bins Back After CollectionWe’ve noticed that some bins are being left out on the road after ...
05/02/2026

Reminder: Please Bring Your Bins Back After Collection

We’ve noticed that some bins are being left out on the road after collection days. This can cause obstructions for vehicles and pedestrians, and it affects the overall appearance of the estate.

To help keep our community safe and tidy, please remember to:
• Bring your bins back promptly after they have been emptied.
• Store them in your designated area rather than leaving them on the road or pavement.
• Avoid blocking access routes for emergency vehicles and other residents.

Did you know we have a resident support fund?We use this to help residents who are in financial hardship. If this is you...
27/01/2026

Did you know we have a resident support fund?

We use this to help residents who are in financial hardship. If this is you, and you need some support, please get in touch with us on 01392 273462, [email protected] or pop into our office in Exeter (Monday to Friday 11am to 12noon).

We can also refer you to Homemaker Southwest, who can offer you support with debts, maximising your income from benefits and budgeting.

Food bank vouchers are also available if you need them for all the local areas.

We understand that reaching out for help with financial worries can be difficult. We want to assure you that we are here to support you, without judgment. We all need help from time to time, and we’re here to provide it. Please don’t hesitate to get in touch with us.

Address

Cornerstone House, Western Way
Exeter
EX11AL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441392273462

Website

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