Hertfordshire Trading Standards

Hertfordshire Trading Standards Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Hertfordshire Trading Standards, Government Organization, Hertfordshire County Council, Hertford.

Hertfordshire Trading Standards is the enforcement agency that is responsible for protecting consumers, working with businesses and acting against rogue traders.

12/06/2026

Holiday fraud is when a criminal impersonates trusted websites or creates fake adverts to trick you into booking a holiday and giving them your money or personal information.
Criminals may even research your social media and call you out of the blue to say one of your friends recommended you to seem legitimate.

Protect yourself from holiday fraud:
🔍 Always research the company you’re booking through and read reviews.
🔗 Avoid clicking on links from social media, emails or messages.
👫 If someone calls you out of the blue saying a friend recommended you, hang up.
💳 Always use a secure payment platform from trusted retailers – avoid paying with bank transfer.

Buttermilk Confections is recalling Honeycomb Blast Choc Bar because it contains milk which is not mentioned on the labe...
12/06/2026

Buttermilk Confections is recalling Honeycomb Blast Choc Bar because it contains milk which is not mentioned on the label.

Honeycomb Blast Choc Bar
Pack size 45g
Batch code BM26105
Best before 15 June 2027

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund.

Product Recall for Specialized Como SL 4.0 and Como SL 5.0 Bicycles presenting a serious risk of injuries. The product p...
11/06/2026

Product Recall for Specialized Como SL 4.0 and Como SL 5.0 Bicycles presenting a serious risk of injuries. The product presents a serious risk of injuries as the fork steerer tube on affected bikes may develop a small fatigue crack over time. This could lead to the premature failing of the fork and poses a fall and injuries hazard to the user.

Models: All Turbo Como SL 4.0 and 5.0 bikes with belt or chain drive
Sales Period: Bicycles sold from 2021 onwards

The product has been recalled from end users by Specialized. We recommend that you stop using the product immediately. To check if your model is affected, check the bike model name on your invoice and your user manual, or download and connect the bike to the Specialized app. Take note of your bike serial number and contact your nearest Authorized Specialized Retailer in order to start the claim process.

Product Recall for Dunelm Seasonal Doorstops as the sand inside may be contaminated with a quantity of asbestos. Asbesto...
11/06/2026

Product Recall for Dunelm Seasonal Doorstops as the sand inside may be contaminated with a quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.

Rowan the Robin Doorstop
Barcode: 5063003909997
Article: 30971912

Herringbone Doorstop
Barcode: 5063003868980
Article: 30960889

Pumpkin Doorstop
Barcode: 5063003893463
Article: 30968790

Huxley the Hedgehog Doorstop
Barcode: 5063003910115
Article: 30971884

Checkerboard Doorstop
Barcode: 5063003869406
Article: 30961034

The products have been withdrawn from the market and recalled from end users by Dunelm. We recommend owners stop using the products immediately and keep them out of the reach of children. Follow the below instructions for details on disposal and return of the products.

Disposal instructions:
▪️ Stop using the product immediately.
▪️ If the product is undamaged, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
▪️ If the product is damaged and sand is accessible, clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the sand, gloves, mask and cloths.
▪️ Keep children and other people away from areas where the sand has been used until the area has been cleaned.
▪️ Return the product to Dunelm, who will provide a full refund. If you are unable to return the product to Dunelm, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
▪️ For further information, please contact Dunelm

11/06/2026

Prepping for your Summer holiday involves more than just deciding which sunglasses to take.
Check you’ve got everything you need for a stress-free trip and 😎

https://bit.ly/48Rwx4C

1 in 4 second-hand shoppers bought a counterfeit item last year without realising.Learn how to spot the signs and shop s...
10/06/2026

1 in 4 second-hand shoppers bought a counterfeit item last year without realising.

Learn how to spot the signs and shop safely on pre-loved platforms 👇
👉 https://bit.ly/SecondHandNotSecondBest

Product Recall for BenQ GV31 Portable Mini Projector. The product presents a risk of fire as it has been identified that...
10/06/2026

Product Recall for BenQ GV31 Portable Mini Projector. The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire.

Brand: BenQ
Barcode: 4718755092220
Model: GV31

Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit the BenQ Recall website via the link in the comments ⤵️ . Consumers can also contact the BenQ service hotline on 0207 216 0039.

Does your child love these squishy dumplings? They’re the latest craze – with unboxing videos gaining millions of views....
10/06/2026

Does your child love these squishy dumplings? They’re the latest craze – with unboxing videos gaining millions of views.

But their popularity and high demand mean lots of fakes are now available to buy. And the counterfeit versions may contain harmful levels of dangerous chemicals.

✅ Buy from trusted retailers if you can – fakes may not meet our safety standards
✅ Check for proper labelling – missing safety information is a sign it’s fake
✅ If the toy is damaged, leaking or smells unusual, stop using it
✅ Avoid buying for under 3s - they’re most at risk from dangerous toys.

Product Recall for Power Evo Wireless Charging Power Bank 5V sold by TK Maxx. The product presents a risk of fire as, in...
10/06/2026

Product Recall for Power Evo Wireless Charging Power Bank 5V sold by TK Maxx. The product presents a risk of fire as, in some units, the wiring may not be securely attached. If the wiring becomes loose or detaches during use, the product may overheat and ignite, causing a fire.

Brand Power Evo
Models MAGVOLT5BLACK, MAGVOLT5WHITE
Sales period February 2025 to August 2025.

The products have been recalled from end users by TK Maxx.

Owners are advised to stop using the product immediately and return it to TK Maxx for a refund or replacement.

Address

Hertfordshire County Council
Hertford
SG138DQ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448082231133

Website

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