Highland Council Trading Standards

Highland Council Trading Standards Trading Standards are here to encourage and maintain a fair and safe trading environment.

Trading Standards provides a consumer protection and fair trading enforcement service and is a regulatory service dealing with a wide range of Scottish, U.K. and European legislation relating to the quality, quantity, price, description and safety of goods and services.

One in eight people in the UK who have used social media to buy tickets have fallen to a scam. Check out Get Safe Online...
24/06/2026

One in eight people in the UK who have used social media to buy tickets have fallen to a scam. Check out Get Safe Online's advice on avoiding www.getsafeonline.org/ticketscams

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23/06/2026

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WARNING These are fake 'RingGo' QR codes that have been found by the parking enforcement officers in . Do NOT scan them. They will take you to a fake website. All our parking machines accept card & cash payments directly on the ticket machine or you can download the official RingGo app from the app store or google play.

Seen a suspicious listing when shopping pre-loved?Report it directly via the platform, small actions help protect other ...
23/06/2026

Seen a suspicious listing when shopping pre-loved?
Report it directly via the platform, small actions help protect other shoppers.
For more tips, visit: https://bit.ly/SecondHandNotSecondBest

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23/06/2026

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⚠️PRODUCT SAFETY RECALL ⚠Product Recall for Baby Neck Floats.These products present a risk of drowning as they may place...
22/06/2026

⚠️PRODUCT SAFETY RECALL ⚠
Product Recall for Baby Neck Floats.

These products present a risk of drowning as they may place inappropriate pressure on the infant's neck and may restrict normal movement or airway positioning. They may also increase the risk of the infant slipping through, becoming trapped, overturning, or being left in an unsafe floating position, potentially resulting in neck injury, asphyxiation, drowning, or other serious harm.

The products have been recalled by TikTok.

Anyone with these products should stop using them immediately and contact their place of purchase for redress. The listing has been removed by the online marketplace.

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-baby-neck-floats-sold-via-tiktok-2606-0175

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⚠️Product Recall for Baby Neck Floats.

These products present a risk of drowning as they may place inappropriate pressure on the infant's neck and may restrict normal movement or airway positioning. They may also increase the risk of the infant slipping through, becoming trapped, overturning, or being left in an unsafe floating position, potentially resulting in neck injury, asphyxiation, drowning, or other serious harm.

The products have been recalled by TikTok.

Anyone with these products should stop using them immediately and contact their place of purchase for redress. The listing has been removed by the online marketplace. ⚠

https://gov.uk/product-safety-alerts-reports-recalls/product-recall-baby-neck-floats-sold-via-tiktok-2606-0175

Estate Agents - practical advice can be found on Business Companion.  Operate a business in   our contact for businesses...
22/06/2026

Estate Agents - practical advice can be found on Business Companion.

Operate a business in our contact for businesses is [email protected]

📚 New advice for estate agents is here

With a strong focus on transparency, accurate advertising, and fair treatment, the National Trading Standards Estate Agency Team (NTSEAT) has released practical advice to help agents stay compliant.

💡 Why it matters
Clear communication + fair practice = stronger customer confidence

Business Companion brings this advice together in one easy-to-use resource, helping estate agents understand their legal responsibilities and apply fair, transparent practices with confidence.

👉 Explore the full advice on Business Companion https://www.businesscompanion.info/focus/ntseat-advice-for-estate-agents

Paddleboarding is an accessible and enjoyable sport, but there can be dangers and risks, even more so during hot weather...
22/06/2026

Paddleboarding is an accessible and enjoyable sport, but there can be dangers and risks, even more so during hot weather and a when more people want to take to the water.

Watch the "Real People, Real Harm" video from the Office for Product Safety and Standards. Warning: this video contains content which some people may find distressing. This is a stark reminder as to why we are all working together to improve safety.

Sam Foyle shares the tragic death of his best friend Simon Flynn in...

⚠️PRODUCT SAFETY RECALL ⚠Lefranc Bourgeois Water-Based Paint Sets. The products present a serious chemical risk as they ...
22/06/2026

⚠️PRODUCT SAFETY RECALL ⚠
Lefranc Bourgeois Water-Based Paint Sets.

The products present a serious chemical risk as they were found to contain excess concentrations of lead.

Batch codes, Ending in 36C or 37C
Barcodes, 3013643019152/301915, 3013648073128/807312, 3013648075610/807561, 3013648075627/807562, 3013648075641/807564, 3013648075658/807565

The product has been recalled from customers by Colart Ltd.

Anyone with this product should stop using the product immediately and keep it out of reach of small children. Contact the distributor for redress.

For the full OPSS recall notice 👇
https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-lefranc-bourgeois-water-based-paint-sets-2604-0046

Further information regarding lead can be found on GOV.UK:🔗 👇 https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology

⚠️Product Recall for Lefranc Bourgeois Water-Based Paint Sets.

The products present a serious chemical risk as they were found to contain excess concentrations of lead.

Batch codes, Ending in 36C or 37C

Barcodes, 3013643019152/301915, 3013648073128/807312, 3013648075610/807561, 3013648075627/807562, 3013648075641/807564, 3013648075658/807565

The product has been recalled from customers by Colart Ltd.

Anyone with this product should stop using the product immediately and keep it out of reach of small children. Contact the distributor for redress. ⚠️

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-lefranc-bourgeois-water-based-paint-sets-2604-0046

Further information regarding lead can be found on GOV.UK:🔗 👇

https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology

22/06/2026

Trying to make some extra money through investing? 📈
Take a moment to stop and think. 📉
☑️Use the FCA’s Firm Checker tool to check if a company is legitimate. https://www.fca.org.uk/consumers/fca-firm-checker
🔗Avoid clicking on ads within your social media feeds.
🚫If someone calls or emails you out the blue with an exclusive opportunity and says it’s a time limited offer, this could be a scam.
🔍Do your research and read reviews before parting with your money or information.



FCA = Financial Conduct Authority

Address

38 Harbour Road
Inverness
IV11UF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448081646000

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