Highland Council Trading Standards

Highland Council Trading Standards Trading Standards are here to encourage and maintain a fair and safe trading environment.

Trading Standards provides a consumer protection and fair trading enforcement service and is a regulatory service dealing with a wide range of Scottish, U.K. and European legislation relating to the quality, quantity, price, description and safety of goods and services.

Seen a suspicious listing when shopping pre-loved?Report it directly via the platform, small actions help protect other ...
02/06/2026

Seen a suspicious listing when shopping pre-loved?
Report it directly via the platform, small actions help protect other shoppers.
For more tips, visit: https://bit.ly/SecondHandNotSecondBest

Expecting a delivery? šŸšššŸ”“Stop: Don’t click on unexpected links or attachments.🟔Challenge: Ask yourself – could it be fake...
02/06/2026

Expecting a delivery? 🚚
šŸ”“Stop: Don’t click on unexpected links or attachments.
🟔Challenge: Ask yourself – could it be fake? Check any notifications very carefully and only use official apps or websites to track parcels.
🟢Protect: Report the message by forwarding it to 7726.

Before you book your home improvements, check you’re hiring someone you can trust.Explore the Highland Trusted Trader li...
01/06/2026

Before you book your home improvements, check you’re hiring someone you can trust.

Explore the Highland Trusted Trader list of vetted professionals:
https://www.trustedtrader.scot/highland

Today marks the start of   2026, led by the Child Accident Prevention Trust with the theme ā€œMaking prevention possibleā€,...
01/06/2026

Today marks the start of 2026, led by the Child Accident Prevention Trust with the theme ā€œMaking prevention possibleā€, reminding us that small actions can help to prevent serious accidents for children.

Please follow along and share these messages with your friends and family to help keep them informed. You can find out more information and access free resources from CAPT here: https://capt.org.uk/child-safety-week/

Big Scottish Scam Survey 2026 - launched today by Trading Standards ScotlandIf you or a family member has experienced a ...
01/06/2026

Big Scottish Scam Survey 2026 - launched today by Trading Standards Scotland

If you or a family member has experienced a scam in the past year, please consider filling in the survey to help them ensure content is up to date and relevant.
Fill out the survey hereāž”ļø https://forms.cloud.microsoft/e/fEnxCGM6hN

Today we're launching the Big Scottish Scam Survey 2026!

If you or a family member has experienced a scam in the past year, please let us know about it - it will help us make sure our content is up to date and relevantnt

Fill out the survey hereāž”ļø https://forms.cloud.microsoft/e/fEnxCGM6hN

šŸ¢ Running a consumer-facing business comes with legal responsibilities — but staying compliant doesn’t need to be compli...
01/06/2026

šŸ¢ Running a consumer-facing business comes with legal responsibilities — but staying compliant doesn’t need to be complicated.

CTSI's FREE webinar gives businesses clear, practical guidance to help you understand consumer rights and remedies, so you can:
āœ… Gain clarity on your obligations
āœ… Make informed decisions with confidence
āœ… Focus on running your business, not second-guessing the rules
šŸ“… Monday 13 July | 10:00 – 12:00
šŸ“Online

To book your place, visit https://www.tradingstandards.uk/practitioners/professional-training/consumer-rights-and-remedies-for-businesses

šŸ‘‰ Know a business owner or colleague who would find this useful? Please share this with them!

šŸ¢ Running a consumer-facing business comes with legal responsibilities — but staying compliant doesn’t need to be complicated.

CTSI's FREE webinar gives businesses clear, practical guidance to help you understand consumer rights and remedies, so you can:
āœ… Gain clarity on your obligations
āœ… Make informed decisions with confidence
āœ… Focus on running your business, not second-guessing the rules

šŸ“… Monday 13 July | 10:00 – 12:00
šŸ“Online

To book your place, visit https://www.tradingstandards.uk/practitioners/professional-training/consumer-rights-and-remedies-for-businesses/

šŸ‘‰ Know a business owner or colleague who would find this useful? Please share this with them!

⚠ PRODUCT SAFETY RECALL ⚠Boden Girls Wide Leg Trousers. The product presents a risk of cuts because there may be cracked...
01/06/2026

⚠ PRODUCT SAFETY RECALL ⚠
Boden Girls Wide Leg Trousers.

The product presents a risk of cuts because there may be cracked poppers at the waist. These cracked poppers may develop sharp edges, causing cuts to fingers or legs during use.
The products have been recalled from customers by Boden.

See the post below for links to full info.

⚠ Product Recall for Boden Girls Wide Leg Trousers.

The product presents a risk of cuts because there may be cracked poppers at the waist. These cracked poppers may develop sharp edges, causing cuts to fingers or legs during use.

The products have been recalled from customers by Boden. ⚠

Anyone with these trousers should stop using them immediately and return them to Boden for a full refund. For further information on arranging a refund, please see: https://www.boden.com/pages/product-recalls

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-boden-girls-wide-leg-trousers-2605-0133

⚠ PRODUCT SAFETY RECALL ⚠Maxi-Cosi Family Fix Slide Pro Base. The product presents a risk of injuries because the indica...
01/06/2026

⚠ PRODUCT SAFETY RECALL ⚠
Maxi-Cosi Family Fix Slide Pro Base.

The product presents a risk of injuries because the indicator, which shows whether the seat is correctly fitted, may display ā€˜green’ even when the car seat is not fully attached to the base. As a result, a user may believe the seat is properly connected when it is not. This could cause the seat to move or detach, potentially injuring the occupant.

The product has been recalled from customers by Maxi Cosi.

Anyone with this product should stop using the product immediately. To check if your product is affected and for more information please visit: https://www.maxi-cosi.co.uk/c/check-your-product

See the OPSS recall at https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-maxi-cosi-family-fix-slide-pro-base-2605-0109

See less

⚠ Product Recall for Maxi-Cosi Family Fix Slide Pro Base.

The product presents a risk of injuries because the indicator, which shows whether the seat is correctly fitted, may display ā€˜green’ even when the car seat is not fully attached to the base. As a result, a user may believe the seat is properly connected when it is not. This could cause the seat to move or detach, potentially injuring the occupant.

The product has been recalled from customers by Maxi Cosi. ⚠

Anyone with this product should stop using the product immediately. To check if your product is affected and for more information please visit: https://www.maxi-cosi.co.uk/c/check-your-product .

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-maxi-cosi-family-fix-slide-pro-base-2605-0109

⚠ PRODUCT SAFETY RECALL ⚠Joolz Aer2 Car Seat Adapter Set. The product presents a risk of injuries because the car seat a...
01/06/2026

⚠ PRODUCT SAFETY RECALL ⚠
Joolz Aer2 Car Seat Adapter Set.

The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis. If this were to happen, the car seat can fully detach from the stroller and fall to the ground.
The product has been recalled from customers by Joolz. Anyone with this car seat adapter should stop using the product immediately.

The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311-
The affected products were sold between June 2025 and May 2026.

For more information on this recall and to register for replacement adapters please visit: https://www.joolz.com/uk/en/product-recalls.html or email [email protected] .

For products sold by John Lewis, access: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-joolz-aer2-car-seat-adapter-set-2605-0189

See

⚠ Product Recall for Joolz Aer2 Car Seat Adapter Set.

The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis. If this were to happen, the car seat can fully detach from the stroller and fall to the ground.

The product has been recalled from customers by Joolz. Anyone with this car seat adapter should stop using the product immediately.

The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311-

The affected products were sold between June 2025 and May 2026. ⚠

For more information on this recall and to register for replacement adapters please visit: https://www.joolz.com/uk/en/product-recalls.html or email [email protected] .

For products sold by John Lewis, access: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-joolz-aer2-car-seat-adapter-set-2605-0189

Address

38 Harbour Road
Inverness
IV11UF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448081646000

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