Suffolk Trading Standards

Suffolk Trading Standards We provide consumer advice through a regional Trading Standards helpline Citizens Advice consumer service on 0808 223 1133.

Historically, we were known as Suffolk Weights and Measures Department because our primary function was to maintain the integrity of commercial weighing and measuring by routine testing of equipment and goods. We now deal with more diverse issues under a wide variety of Acts, Orders and Codes of Practice, as set out by central government, the Food Standards Agency and the Office of Fair Trading. W

e advise on and enforce laws that govern the way we buy, sell, rent and hire goods and services. These laws cover a wide area, which includes:

- product labelling
- product safety
- food labelling
- weights and measures
- under-age sales
- animal welfare

Our duties include:

- visiting local traders for routine checks or to investigate complaints
- taking samples of goods for testing
- checking that weighing scales and measures are accurate
- checking that food labelling is correct and advertising is not misleading
- advising consumers and businesses about the law
- investigating suspected offences, which could include undercover or surveillance work
- preparing evidence and prosecuting cases in court

Product Recall for Stihl Ride-on Lawn Mowers. The product presents a risk of fire because leaks may occur in the fuel sy...
01/06/2026

Product Recall for Stihl Ride-on Lawn Mowers. The product presents a risk of fire because leaks may occur in the fuel system of the EVC 7000 engine. If fuel escapes through the leaks, it could ignite and catch fire.

Models: RT 4112.1 SZ, RT 5097.1 Z, RT 5112.1 Z and RT 6112.1 ZL

The product has been recalled from end users by Stihl LTD.

Owners are advised to stop using the product immediately. To determine if your mower is affected by this recall or for more information, please visit: https://www.stihl.co.uk/en/news/important-information/recalls

Product Recall for Urban Outfitters Sleepover Roll Mat. The product presents a high risk of fire because it was found th...
01/06/2026

Product Recall for Urban Outfitters Sleepover Roll Mat. The product presents a high risk of fire because it was found that the outer cover fabric of the mattress failed the ‘match’ test. The mattress may ignite and cause a fire when near a source of ignition.

Washed Velvet Single Sleepover Mat
Web SKU: 0520474350001_066
Product SKU: 90358961

Washed Velvet Single Sleepover Mat
Web SKU: 0520474350002_080
Product SKU: 90377797

Washed Velvet Double Sleepover Mat
Web SKU: 0520474350003_066
Product SKU: 90377805

Washed Velvet Double Sleepover Mat
Web SKU: Web SKU: 0520474350004_080
Product SKU: 90377813

Washed Velvet Double Sleepover Mat
Web SKU: 0520474350005_030
Product SKU: 90377821

Tangerine Washed Velvet Single Sleepover Mat
Web SKU: 0520474350014_080
Product SKU: 98011943

Tangerine Washed Velvet Double Sleepover Mat
Web SKU: 0520474350017_080
Product SKU: 98012305

Chocolate Washed Velvet Single Sleepover Mat
Web SKU: 0520474350015_020
Product SKU: 98012107

Chocolate Washed Velvet Double Sleepover Mat
Web SKU: 0520474350019_020
Product SKU: 98012461

Green Washed Velvet Single Sleepover Mat
Web SKU: 0520474350016_030
Product SKU: 980122976

Green Washed Velvet Double Sleepover Mat
Web SKU: 0520474350018_030
Product SKU: 98012396

Ella Vine Single Washed Velvet Sleepover Mat
Web SKU: 0520474350020_001
Product SKU: 99639726

Ella Vine Washed Velvet Double Sleepover Mat
Web SKU: 0520474350023_001
Product SKU: 99640633

Leopard Washed Velvet Single Sleepover Mat
Web SKU: 0520474350021_020
Product SKU: 99639932

Leopard Washed Velvet Double Sleepover Mat
Web SKU: 0520474350024_020
Product SKU: 99640740

The product has been recalled from end users by Urban Outfitters and is no longer available for sale.

Consumers are advised to cease use of this product immediately and keep it away from any ignition source. For further information, including the returns process, please access the Urban Outfitters Website or contact [email protected].

Product Recall for Joolz Aer2 Car Seat Adapter Set. The product presents a risk of injuries because the car seat adapter...
01/06/2026

Product Recall for Joolz Aer2 Car Seat Adapter Set. The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis. If this were to happen, the car seat can fully detach from the stroller and fall to the ground.

Brand Joolz
Article Code 320400
Barcode 8715688096512
Serial Number The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311-
Sales Period The affected products were sold between June 2025 and May 2026.

The product has been recalled from end users by Joolz. Consumers are asked to stop using the product immediately.

For more information on this recall and to register for replacement adapters please visit the Joolz website in the comments or contact [email protected].

Choose quality, value and confidence, not fakes.Pre-loved fashion gives you authentic style, better value and pieces tha...
01/06/2026

Choose quality, value and confidence, not fakes.
Pre-loved fashion gives you authentic style, better value and pieces that last.

Support the new IPO Counter-Infringement campaign helping shoppers spot counterfeits online.

👉 https://bit.ly/SecondHandNotSecondBest

Thinking of having work done on your home this summer – don’t engage with doorstep traders. Your home is not their oppor...
01/06/2026

Thinking of having work done on your home this summer – don’t engage with doorstep traders.

Your home is not their opportunity.
Doorstep Crime starts with a knock.

https://trustedtrader.team/SORT

🚨 Doorstep trader alert!Residents in Old Newton were approached at the door yesterday by a trader stating that they coul...
29/05/2026

🚨 Doorstep trader alert!
Residents in Old Newton were approached at the door yesterday by a trader stating that they could see that there was a problem with the ridge tiles on the roof of the property.

Have you been approached? Do you have any details of the traders and the vehicle they are travelling in? Call us via Citizens Advice Consumer Service on 0808 223 1133.

‼️ Please share! They may still be in the area, or they could have moved on elsewhere in the County.

Our normal advice is to never agree to anything, including a home visit, when approached by a cold caller on the phone, at your door or via email. Do your research first, and find out if it is a product or service that you want or require.

While it might be tempting to agree to low prices being offered on the doorstep, think twice.
▪️ never agree to have any work done as a result of a cold call, and don't be pressurised into having the job done immediately
▪️ if you think work needs doing to your home, get quotes from 2 or 3 traders. Ask friends and family for recommendations of traders who have carried out work for them. You can also check Suffolk Trusted Trader for traders that have been vetted and approved by us (link in the comments ⤵️ )
▪️ ask for the full name & address from a trader before considering dealing with them, and never rely solely on a mobile phone number
▪️ ask for a written quotation detailing all the proposed work and a final price for the job BEFORE the work is started
▪️ only pay in full once the work is completed to your satisfaction and PLEASE don't pay cash

Report all doorstep callers to us via Citizens Advice Consumer Service on 0808 223 1133. If you feel threatened call 999.

If you would like to receive a FREE No Cold Calling sticker for your door, please email us with your address on [email protected].

Second-hand is smart, safe and sustainable – but shoppers are still being caught out by fakes.We’re supporting the IPO’s...
29/05/2026

Second-hand is smart, safe and sustainable – but shoppers are still being caught out by fakes.
We’re supporting the IPO’s ‘Second-hand, not second best’ campaign to help people shop with confidence.

👉 https://bit.ly/SecondHandNotSecondBest

Fox’s Burton’s Companies (FBC) UK is recalling Arran Fine Foods Caramelised Red Onion Chutney because it may contain pie...
29/05/2026

Fox’s Burton’s Companies (FBC) UK is recalling Arran Fine Foods Caramelised Red Onion Chutney because it may contain pieces of metal, making it unsafe to eat.

Arran Fine Foods Caramelised Red Onion Chutney
Pack size: 195g
Best before: 25 November 2028, 07 January 2029, 14 January 2029, 15 January 2029, 26 January 2029, 27 January 2029, 02 February 2029, 03 February 2029

Arran Fine Foods Caramelised Red Onion Chutney
Pack size: 1.35kg
Best before: 28 April 2027, 29 April 2027, 07 July 2027, 28 July 2027, 09 August 2027, 16 August 2027, 17 August 2027

If you have bought the above product do not eat it. Instead, return it to the store from where it was purchased for a full refund. For more information, please contact [email protected] or telephone 0800 591 886.

⚠️ Allergy Alert ⚠️ Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnut...
29/05/2026

⚠️ Allergy Alert ⚠️
Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnuts (nuts) and soya lecithin (soya) which are not declared on the label.

Gü Double Sea Salted Caramel Frozen Dessert
Pack size: 2 x 85g
Lot number: 126135
Best before: 30 June 2027

If you have bought the above product and have an allergy to hazelnuts (nuts) and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required. For more information, please contact [email protected]

Morrisons is recalling Morrisons Savers Cashews because the product may contain glass.Pack size: 125gBest before: 9 Augu...
29/05/2026

Morrisons is recalling Morrisons Savers Cashews because the product may contain glass.

Pack size: 125g
Best before: 9 August 2026, 6 September 2026, 26 September 2026, 28 September 2026, 9 October 2026

If you have bought the above product do not consume it. Instead, return it to the nearest store for a full refund.

Address

Ipswich

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4pm

Telephone

+448082231133

Website

Alerts

Be the first to know and let us send you an email when Suffolk Trading Standards posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to Suffolk Trading Standards:

Shortcuts

Share

Category