Suffolk Family Information Service

Suffolk Family Information Service The Suffolk Family Information Service offers free advice on childcare, early education and families Our helpline is open from 9:00am to 5:00pm weekdays.

The Suffolk Family Information Service offers free advice about childcare, early education for 2,3 and 4 year olds, and a range of services for your family. We can help you choose the type of childcare most suited to you and your child's needs. We provide support by phone and email, and through our Family Services Directory (FSD) website: www.suffolk.gov.uk/fsd which allows parents to search for c

hildcare online (for free, no need to register). Our friendly staff can help you search for childcare providers in your local area which include a detailed list of ALL Ofsted registered day nurseries, pre-schools and childminders, closest to you. We also offer extra help to families who are struggling to find a childcare place. Childcare Information available includes:
- Name and contact details of the childcare
provider;
- Type of childcare provider;
- Age range catered for;
- Number of places offered;
- Opening hours;
- Fees (where available);
- Ofsted registration nom of childcare provider
and whether they have gained a good Ofsted
rating (where available). We can let you know when your 3 year old is entitled to their free early education place and help you check online if your 2 year old is eligible for free childcare.

Did you know? All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until the...
30/08/2026

Did you know?

All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until they start school — no matter their family circumstances.

👉 Find a childcare provider:
💻 www.suffolk.gov.uk/fsd

28/08/2026

⏰ Keep Your 30 Hours Childcare Code Active! ⏰

Do you have a code for 30 hours of funded childcare? Don’t forget — you need to reconfirm your eligibility every 3 months.

You will be prompted when it’s time, but you can also sign in now to check your reconfirmation date. Make sure you reconfirm before 31 August 2026 to keep your code valid from 01 September 2026 onwards.

🌐 www.beststartinlife.gov.uk

Working parents and carers could get up to £500 every 3 months (up to £2,000 a year per child) to help with childcare co...
26/08/2026

Working parents and carers could get up to £500 every 3 months (up to £2,000 a year per child) to help with childcare costs.

If your child has a disability, you could receive up to £1,000 every 3 months (up to £4,000 a year).

You can use this towards Ofsted registered nurseries, childminders, nannies, and before/after school or holiday clubs.

Ask your childcare provider about this scheme and find out more at:
🌐 www.beststartinlife.gov.uk

⏰ Secure Your Funded Childcare Before It’s Too Late! ⏰Working parents of children aged 9 months to 4 years need to apply...
24/08/2026

⏰ Secure Your Funded Childcare Before It’s Too Late! ⏰

Working parents of children aged 9 months to 4 years need to apply for or reconfirm their childcare code by 31 August 2026.

It can take up to 7 days for approval, and codes starting from 01 September 2026 won’t count for Autumn Term funding.

Check your eligibility and apply here:
🌐 www.beststartinlife.gov.uk

20/08/2026

Suffolk Infolink contains advice and services available in and around your local area. From finding childcare, adult and children’s clubs or activities to information on social care and housing.
www.suffolk.gov.uk/infolink

⏰ Keep Your 30 Hours Childcare Code Active! ⏰Do you have a code for 30 hours of funded childcare? Don’t forget — you nee...
18/08/2026

⏰ Keep Your 30 Hours Childcare Code Active! ⏰

Do you have a code for 30 hours of funded childcare? Don’t forget — you need to reconfirm your eligibility every 3 months.

You will be prompted when it’s time, but you can also sign in now to check your reconfirmation date. Make sure you reconfirm before 31 August 2026 to keep your code valid from September 2026 onwards.

🌐 www.beststartinlife.gov.uk

Looking for childcare in your local area?You can find Ofsted rated childcare providers at http://www.suffolk.gov.uk/fsdI...
16/08/2026

Looking for childcare in your local area?

You can find Ofsted rated childcare providers at http://www.suffolk.gov.uk/fsd

If you need help finding a funded place for your child, contact us at:

📧 [email protected]
📞 0345 60 800 33

14/08/2026

Starting school or nursery is a big step for both you and your child. CBeebies Parenting is here to help, with practical tips, expert advice and supportive guidance to make the transition as smooth and positive as possible.

For all tips and activities: https://bbc.in/4h4z4gM

🌟 Is Your Child Eligible for 2-Year-Old Funding? 🌟Does your child turn 2 before 31 August 2026?If you receive certain go...
14/08/2026

🌟 Is Your Child Eligible for 2-Year-Old Funding? 🌟

Does your child turn 2 before 31 August 2026?

If you receive certain government support, or if your child is a child in care/need, has an EHCP, or receives Disability Living Allowance, you could get 15 hours of funded childcare in the Autumn term starting 01 September 2026.

Find out more and check your eligibility here:
www.suffolk.gov.uk/two

Address

Early Years And Childcare Team, Suffolk County Council, Endeavour House, 8 Russell Road
Ipswich
IP12BX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm

Telephone

+443456080033

Website

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