Suffolk Family Information Service

Suffolk Family Information Service The Suffolk Family Information Service offers free advice on childcare, early education and families Our helpline is open from 9:00am to 5:00pm weekdays.

The Suffolk Family Information Service offers free advice about childcare, early education for 2,3 and 4 year olds, and a range of services for your family. We can help you choose the type of childcare most suited to you and your child's needs. We provide support by phone and email, and through our Family Services Directory (FSD) website: www.suffolk.gov.uk/fsd which allows parents to search for c

hildcare online (for free, no need to register). Our friendly staff can help you search for childcare providers in your local area which include a detailed list of ALL Ofsted registered day nurseries, pre-schools and childminders, closest to you. We also offer extra help to families who are struggling to find a childcare place. Childcare Information available includes:
- Name and contact details of the childcare
provider;
- Type of childcare provider;
- Age range catered for;
- Number of places offered;
- Opening hours;
- Fees (where available);
- Ofsted registration nom of childcare provider
and whether they have gained a good Ofsted
rating (where available). We can let you know when your 3 year old is entitled to their free early education place and help you check online if your 2 year old is eligible for free childcare.

Did you know? All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until the...
03/06/2026

Did you know?

All children are entitled to 15 hours of funded childcare from the term after their 3rd birthday until they start school — no matter their family circumstances.

👉 Find a childcare provider:
💻 www.suffolk.gov.uk/fsd

Make your childcare costs more manageable.Tax-Free Childcare could give your family extra financial support, helping you...
01/06/2026

Make your childcare costs more manageable.

Tax-Free Childcare could give your family extra financial support, helping you pay for the childcare you rely on.

Check what you could be entitled to today:
🌐 www.beststartinlife.gov.uk

🌟 Have You Secured a Childcare Place for Your 2-Year-Old? 🌟Even if you don’t qualify for 30 hours funded childcare, your...
26/05/2026

🌟 Have You Secured a Childcare Place for Your 2-Year-Old? 🌟

Even if you don’t qualify for 30 hours funded childcare, your little one could still get 15 hours per week for 38 weeks of the year through 2 Year Old Funding.

You may be eligible if you recieve certain government support for your child or your child:

- Is a child in care or in need
- Has an EHCP
- Receives Disability Living Allowance

✅ Next steps:

1. Check eligibility and apply here: www.suffolk.gov.uk/two

2. Confirm your child’s place with your chosen childcare provider as soon as possible.

Need help finding a provider? Visit the link below or call the Family Information Service on 0345 60 80033

https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/family.page?familychannel=1

Give your little one a head start with funded childcare!

24/05/2026

Suffolk Infolink contains advice and services available in and around your local area. From finding childcare, adult and children’s clubs or activities to information on social care and housing.
www.suffolk.gov.uk/infolink

22/05/2026

Every family deserves the right support.

For clear, trusted information on childcare funding and advice for parents, visit Best Start in Life 👉 www.beststartinlife.gov.uk

🌸 Looking for a Half Term Holiday Club? 🌸Suffolk has 40 Ofsted-registered Holiday Schemes to keep your children entertai...
20/05/2026

🌸 Looking for a Half Term Holiday Club? 🌸

Suffolk has 40 Ofsted-registered Holiday Schemes to keep your children entertained. Find out more here:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/results.page?familychannel=1-5

💡 Did you know? If you pay for childcare while working, Universal Credit can help cover some costs for holiday clubs, after-school clubs, and breakfast clubs. Learn more here:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/advice.page?id=2t2FtGOFMEY

🎨 Plus, check out lots of fun activities for your children this half term:
🌐 https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/results.action?services=3&familychannel=5-2

🌟 Have You Secured a Childcare Place for Your 2-Year-Old? 🌟Even if you don’t qualify for 30 hours funded childcare, your...
18/05/2026

🌟 Have You Secured a Childcare Place for Your 2-Year-Old? 🌟

Even if you don’t qualify for 30 hours funded childcare, your little one could still get 15 hours per week for 38 weeks of the year through 2-Year-Old Funding.

You may be eligible if you recieve certain government support for your child or your child:

- Is a child in care or in need
- Has an EHCP
- Receives Disability Living Allowance

✅ Next steps:

1. Check eligibility and apply here: www.suffolk.gov.uk/two

2. Confirm your child’s place with your chosen childcare provider as soon as possible.

Need help finding a provider? Visit the link below or call the Family Information Service on 0345 60 80033

https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/family.page?familychannel=1

Address

Early Years And Childcare Team, Suffolk County Council, Endeavour House, 8 Russell Road
Ipswich
IP12BX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm

Telephone

+443456080033

Website

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